HCA Florida Orange Park Family Care - Orange Park, Florida

Address: 2021 Professional Center Dr #100, Orange Park, FL 32073.
Phone: 9046229200.
Website: hcafloridaphysicians.com
Specialties: Family practice physician, Doctor, Local medical services, Medical clinic, Medical office, Walk-in clinic.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Assistive hearing loop, Wheelchair accessible restroom, Wheelchair accessible seating, Restroom, Appointments recommended.
Opinions: This company has 138 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of HCA Florida Orange Park Family Care

HCA Florida Orange Park Family Care 2021 Professional Center Dr #100, Orange Park, FL 32073

⏰ Open Hours of HCA Florida Orange Park Family Care

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

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HCA Florida Orange Park Family Care: A Comprehensive Overview

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For individuals and families seeking reliable and accessible healthcare services in Orange Park, Florida, HCA Florida Orange Park Family Care presents a compelling option. Located at 2021 Professional Center Dr #100, Orange Park, FL 32073, this medical clinic offers a comprehensive suite of services under the umbrella of HCA Florida Healthcare, a leading healthcare system. The clinic’s phone number is 9046229200, and visitors can find more detailed information, including physician profiles and service offerings, on their website: hcafloridaphysicians.com.

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Specialties and Services Offered

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HCA Florida Orange Park Family Care specializes in family practice physician care, catering to individuals and families of all ages. The clinic’s specialties encompass a broad range of services, including general medical care, preventative services, and acute care management. Beyond these core offerings, patients can expect access to local medical services, ensuring that their healthcare needs are met with a locally focused and personalized approach. The clinic operates as a medical clinic and medical office, providing a convenient and accessible location for routine check-ups and consultations. Notably, they also function as a walk-in clinic, offering immediate attention for urgent medical concerns.

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Accessibility and Amenities

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HCA Florida Orange Park Family Care prioritizes patient comfort and accessibility. The facility boasts a range of on-site services designed to enhance the patient experience. Furthermore, the clinic is fully wheelchair accessible, featuring an wheelchair accessible entrance, a wheelchair accessible parking lot, an assistive hearing loop, and a wheelchair accessible restroom and wheelchair accessible seating. A restroom is also readily available for all patients. The clinic strongly recommends appointments to ensure timely care and minimize wait times, though the walk-in option provides flexibility for those needing immediate attention.

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Positive Patient Feedback & Operational Efficiency

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Based on publicly available reviews, HCA Florida Orange Park Family Care consistently receives positive feedback from its patients. The clinic currently holds 138 reviews on Google My Business, with an average opinion of 4.6/5. Many patients highlight the welcoming and helpful nature of the staff, particularly mentioning the efficiency and responsiveness of the front desk team – specifically, Kevin and Rita – who are praised for their thoroughness and willingness to address patient inquiries. Several reviews emphasize the comfort and trust fostered by the doctor TAMAYO, who is described as “amazing” and skilled at creating a relaxed environment. Patients appreciate the doctors’ attentive listening skills, noting that they receive valuable insights and information they hadn't previously considered. The clinic’s ability to address concerns and provide comprehensive information is a recurring theme in patient feedback.

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Key Takeaways & Recommended Information

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HCA Florida Orange Park Family Care is a well-regarded medical clinic offering a combination of comprehensive healthcare services and a commitment to patient comfort and accessibility. The clinic’s convenient location, coupled with its range of services and accessibility features, makes it an attractive choice for individuals and families in the Orange Park area. Patients can anticipate a friendly and attentive staff, coupled with a doctor who prioritizes patient communication and well-being. Scheduling an appointment is recommended for routine care, while the walk-in option provides flexibility for urgent medical needs. The clinic's dedication to providing a positive patient experience is evident in its strong online reviews and patient testimonials. It’s an establishment demonstrating a genuine desire to meet the healthcare needs of the community effectively and compassionately.

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👍 Reviews of HCA Florida Orange Park Family Care

HCA Florida Orange Park Family Care - Orange Park, Florida
Jenn S.
5/5

I had a great experience coming here, the staff was very welcoming and helpful. Kevin and Rita were great at the front desk they answered all my crazy questions. Doctor TAMAYO was amazing I felt so comfortable. Will be coming to this practice from now on.

HCA Florida Orange Park Family Care - Orange Park, Florida
Lee C. C.
5/5

Great place. Staff was friendly. But, waiting in the waiting was too long. His assistant listen to me. She answered my questions n concers. She told me things that I didn't about. The doctor also listen to me.

HCA Florida Orange Park Family Care - Orange Park, Florida
Tanesha N.
1/5

Please respect ones' requests to fix concerns when they occur. I have been waiting for 3 days for a simple correction by the physician. Calling the office for the past 3 days to get my issues resolved with no explanation or update, or resolution is frustrating...the top it off, the staff sends calls to answering service before its time to close for the day.

Secondly, I wanted to address the pre-visit questionnaire that was provided to me.

While I understand the importance of gathering information about a patient’s overall well-being, I found some of the questions regarding topics such as abuse, homelessness, and other sensitive personal matters made me feel uncomfortable and judged. I had given no indication that these issues applied to me, and being asked these questions before my appointment without any context made me feel that they were irrelevant to my visit.

I would like to offer a few suggestions that could improve the process for future visits and ensure that patients feel respected and understood:

1. A More Personalized Approach: It would be helpful if these questions were tailored to the reason for the visit or based on the initial conversation with the doctor. This way, the patient feels that the questions are relevant to their situation.

2. Timing of the Questionnaire: Asking these questions after a consultation or in a context where they seem more relevant might help patients feel less judged. Alternatively, allowing patients to opt-out of answering them during routine visits could reduce discomfort.

3. Transparency on the Purpose: Providing an explanation upfront about why these questions are being asked would help put patients at ease. Understanding that the intent is to offer comprehensive care, rather than to judge or make assumptions, would be reassuring.

4. Adjusting the Frequency: Since I am asked these questions every six months, it feels repetitive and unnecessary, especially when my circumstances haven’t changed. Adjusting the frequency or making it optional unless there are specific concerns could make the process more respectful of patients’ time and privacy.

Please know that I offer this feedback with the hope of improving the experience for myself and other patients. I value the care I receive from your office and believe that with some adjustments, the process could be even more comfortable and effective.

HCA Florida Orange Park Family Care - Orange Park, Florida
Luz C.
1/5

OMG They need to train this receptionist. I called today 1/3/2025 to confirm my appointment, I took a sick day for Monday
1/6/2025 from my job. I did the appointment online 1 month ago. The receptionist was very unprofessional, her message was well I need to move your appointment for Tuesday." Like I work, i can not snap my fingers and take a day off. The other option was to give me a different doctor, I like to do research before I see a doctor, and the doctor had good reviews. So I said ok I will take the other doctor, she is asking me for my insurance information, that it has been enter on line with a copy of my license. I am at work. So You know they started wrong, and I knew I needed to cancel. OMG why is so hard to find a primary doctor in Orange Park Fl 😫

HCA Florida Orange Park Family Care - Orange Park, Florida
Tiffany E.
4/5

Great bedside manner, nervous techs, only bad part of the experience was the insistence on adding medications for bp or contraceptives and frankly as someone who has had more issues than help from those medications I don't want any part of it. I understand why and the benefits but if someone does not like putting pills in their body and prefers more natural things that's their choice. I only came in after my ER trip out of necessity. Very helpful for insurance, for adjusting current pain meds so they aren't keeping me unfunctional, and overall very friendly staff.

HCA Florida Orange Park Family Care - Orange Park, Florida
Despot-
5/5

Super friendly and in depth. If you have health anxiety this is a great place to come. Doctors are knowledgeable friendly and most importantly they seem genuinely care

HCA Florida Orange Park Family Care - Orange Park, Florida
R C.
5/5

Front desk staff are courteous and friendly. This is a teaching hospital so you see a resident and a staff doctor. The interactions are positive and plenty of time for questions and patient education. Prescription refills are done in a timely manner. I am from out of town, glad I found this facility.

HCA Florida Orange Park Family Care - Orange Park, Florida
Cesar R.
5/5

The staff is great, they care about the patients and provide the best healthcare you anyone can wish for. I will never go anywhere else.

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