Haven - DeLand, Florida - DeLand, Florida

Haven - DeLand, Florida

Haven is a reputable hospice located in DeLand, Florida at the address 929 N Spring Garden Ave Suite 135, DeLand, FL 32720. They specialize in providing compassionate end-of-life care for individuals facing terminal illnesses and their families. Their phone number is 7347600 and their website is beyourhaven.org.

The hospice offers a range of services, including pain management, emotional support, and spiritual care. They also provide bereavement support for families after the loss of a loved one. Haven is committed to delivering high-quality, patient-centered care in the comfort of the patient's own home.

Some key features and points of interest at Haven include a wheelchair accessible entrance and parking lot, ensuring easy access for all patients and visitors. They have received 3 reviews on Google My Business, with an average rating of 3/5 stars.

Specialties and Services

• Hospice care
• Pain management
• Emotional support
• Spiritual care
• Bereavement support

Additional Information

• Address: 929 N Spring Garden Ave Suite 135, DeLand, FL 32720
• Phone: 7347600
• Website: beyourhaven.org
• Points of Interest: Wheelchair accessible entrance, Wheelchair accessible parking lot
• Reviews: 3 on Google My Business, average rating of 3/5 stars

👍 Reviews of Haven - DeLand, Florida

Ellen B.

1/5

First impressions may be good but it’s the follow through that counts. I have used Hospice three times and Haven Hospice is by far the worse. Basic supplies such as diapers are “supplementary”, not provided as needed as other Hospices do. Haven reluctantly provides 1 pk. of 16 diapers per week. That’s less than 3 diapers per day. Not enough for vital skin care for patients confined to bed.
A pressure relief pillow promised for my husband 2 weeks before his death was ordered 2 days before he died and never put to use. A call I made at 9 in the morning to request supplies, went unanswered for 4 hours. The phone rang for a long period and switched to voice before ringing again. I expected to hear a live voice at the other end. I even went to their office only to find no one there and the door locked. Everyone was at a meeting in Gainesville. In the end, when my husband needed 24hr. care to administer meds, Haven was unable to provide that care until 8pm the next day; 27 hrs. later. Fortunately, Sandcastle Home Care, an agency I employed for extended care, came within 1 hour after calling.
My advice to anyone seeking Hospice care to ask questions and shop around. It’s worth the extra effort.

Angela R.

4/5

Rosie H.

4/5