Family Medical Supply Store - Hoover, Alabama

Family Medical Supply Store

Located at 3205 Lorna Rd #102, Hoover, AL 35216, United States, Family Medical Supply Store is a renowned medical supply store that specializes in providing top-quality medical equipment and accessories to its clients. With a commitment to exceptional service and a wide range of products, this store has earned a stellar reputation in the community.

Specialties: Medical supply store

Family Medical Supply Store is not just any ordinary store; it is a women-owned, small business that prides itself on delivering personalized care and attention to each of its customers. The store offers various convenient services, including delivery, in-store pick-up, and on-site services. For those who need their supplies quickly, same-day delivery is available, making it a hassle-free option for busy individuals.

The store's accessibility is a top priority, which is why it features a wheelchair-accessible car park, entrance, and toilet. Additionally, Family Medical Supply Store is an inclusive space that welcomes and caters to the LGBTQ+ community, ensuring that all customers feel comfortable and respected.

To make your shopping experience even more convenient, the store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. Parking is also available for free on-site, making it easy to visit the store without worrying about additional costs.

With an impressive average rating of 4.3 out of 5 based on 40 reviews on Google My Business, Family Medical Supply Store has proven time and time again that it is a reliable and trustworthy business. Its commitment to customer satisfaction, combined with its extensive product offerings and convenient services, make it an ideal choice for anyone in need of medical supplies.

Other points of interest:
• Identifies as women-owned
• Small Business
• Delivery
• In-store pick-up
• On-site services
• Same-day delivery
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible toilet
• LGBTQ+ friendly
• Quick visit
• Credit cards
• Debit cards
• NFC mobile payments
• Free parking lot
• On-site parking

For more information or to place an order, visit their website at familymedicalsupply.store or contact them directly at 2055024416.

👍 Reviews of Family Medical Supply Store

Betty L.

1/5

Thr store in Oxford is the worst company I've ever did business with. They brought out rails and installed them on a bed and it was either set up wrong or was the wrong rails for the bed. Lady in office has blamed us for the rails being bent and messed up. Can show anyone pictures of this bed. Woman even cursed me today. This woman said she pulled phone records. She didn't write hoe she automatically accused us of tearing up this bed, cursed me, told me there was no way bed was set up wrong or wrong rails were put on. She was very ugly. She also did not send out any rails or this would not still be going on.

Camille W.

5/5

Highly recommend this family owned location for knee scooters, rollators and bathroom equipment. They have so much you could spend your whole paycheck with a smile on your face and love everything! They even have this area with custom made holiday items like wreaths, T-shirts, & jewelry! Each person that works there, I believe I have met each person now, has exceptional personalities and will help each person on a one-on-one basis and make you feel like VIP!

Charlie

5/5

I’ve been buying supplies from this company for years and they’ve always been kind and very helpful. The owner has literally waited for me after closing in order for me to get the supplies I needed. I’m so grateful to have found them. Don’t know what I would have done without them. Thank you!

Tiffany W.

1/5

My mom was referred to go to family medical supply by her insurance. She was unable to go to the medical supply on her own as she was injured and just coming back from a doctors appointment, I offered to pick up the prescription for her. The prescription was for a knee scooter as my mom had a boot on her foot. upon entering the facility I noticed that nothing was priced and prices were being made by my appearance and somewhat pulled out of a hat. I had a prescription in hand which they never once looked at the prescription and never ran my mom insurance. They proceeded to give me a flat rate to pay $200. I intern inform them that my mom has a prescription and the insurance was not ran. The owner of the company expressed “I already know that the insurance is not going to cover it”. Unbeknownst to her my mom has dual coverage and one of her insurances would have covered it. They were very insistent and persistent on not running the insurance. Knowing that my mom was given a prescription for a reason I went ahead and purchased the scooter for her as she was not with me. Once I contacted my mom she then informed me that the scooter was not needed. Not even an hour later I contacted the owner to return the item as it was not needed, she refused to refund the item even though I just left the store not even an hour ago, she expressed that I can pick some thing else in the store. My mom did not need anything else in the store nor do We foresee or plan on having any other medical issues. The business was very unsettling and felt very unprofessional. I would NEVER recommend family medical supplies to any family or friends. The $200 could have gone to my mom‘s cancer medication‘s, diabetes medication‘s and more. This is so unfortunate that a business is ran this way.

Cassandra S.

1/5

RUDE, UNPROFESSIONAL and DISRESPECTFUL!!! WITNESSED and DOCUMENTED by my INSURANCE COMPANY...The good news is that you're NOT the only company that sell items🙌 I PRAY that this information gets out🙏

Gerren W. S.

5/5

I had an amazing visit to Family Medical Supply Store today. Cecilia took care of me and my family with our purchase. She made sure to ask questions to ensure we made the best selection for our needs. We sincerely thank you for your help.

Ced K.

5/5

Had a wonderful experience there. They were able to help me and very knowledgeable.

Adrienne J.

5/5

I've been a customer of FMS for several years and they've always exceeded my expectations. Most recently I needed a bath chair assembled and Cecilia did not hesitate to do it for me at no charge. Although she refused to accept my offer to pay, she agreed to accept a small token of my appreciation. May the Lord continue to bless you as you continue to be a blessing to others. 🙏🏼