Express Healthcare - Fairhope, Alabama

For individuals and organizations requiring reliable medical equipment, Express Healthcare presents itself as a noteworthy supplier. Located at 365A Commercial Park Dr, Fairhope, AL 36532, United States, this business specializes in providing a range of equipment essential for healthcare facilities and individual needs. Their contact number is Phone: 2519909119. While the company’s website is currently unavailable, the information provided through other channels offers a comprehensive understanding of their offerings and accessibility.

About Express Healthcare

Express Healthcare operates primarily as a medical equipment supplier, focusing on sourcing and distributing various products vital for patient care and support. The company’s core mission revolves around facilitating access to quality equipment, potentially serving hospitals, clinics, rehabilitation centers, and private practitioners. Details regarding the specific range of equipment offered are limited publicly, however, it is generally understood that they cater to a broad spectrum of needs, likely encompassing mobility aids, diagnostic tools, and general patient support devices. The operational model emphasizes efficiency and responsiveness to client demands – a focus that can be critical within the fast-paced healthcare sector. Further investigation into their specific product lines would be beneficial for prospective clients.

Location and Accessibility

The physical location of Express Healthcare at 365A Commercial Park Dr, Fairhope, AL 36532 is strategically situated within a commercial environment, suggesting a focus on logistical operations and distribution. Importantly, the business demonstrates a commitment to inclusivity by providing both a wheelchair-accessible car park and a wheelchair-accessible entrance. This commitment to accessibility significantly enhances its appeal to clients with mobility impairments, aligning with broader accessibility standards and demonstrating responsible business practices. The location's accessibility is a crucial factor for businesses seeking a partner that prioritizes inclusivity.

Customer Opinions and Ratings

Currently, Express Healthcare boasts 15 reviews on Google My Business, offering a valuable insight into the experiences of existing customers. However, it’s crucial to acknowledge that the average opinion is 1.3/5. This low average score necessitates careful consideration. While the number of reviews is substantial, the consistently low ratings indicate areas requiring improvement. Analyzing the specific feedback provided in these reviews – likely focusing on aspects such as product quality, delivery timelines, customer service, and pricing – is paramount for understanding the nature of the concerns. It’s suggested that potential clients thoroughly review these reviews before engaging with the company.

Key Features and Services

• Medical Equipment Supply: The primary service offered, encompassing a range of equipment types.
• Accessibility Features: Wheelchair-accessible facilities demonstrate a commitment to inclusivity.
• Strategic Location: Situated within a commercial park, facilitating logistical operations.
• Potential for Custom Orders: Although not explicitly stated, the nature of the business suggests the possibility of fulfilling bespoke equipment requests.

Recommendations for Prospective Clients

Individuals and organizations considering utilizing the services of Express Healthcare should proceed with caution, given the current negative customer feedback. A suggested approach involves the following steps:

• Thoroughly Review Google My Business Reviews: Gain a comprehensive understanding of customer experiences, identifying recurring themes of satisfaction and dissatisfaction.
• Directly Contact the Company: Engage in a conversation with a representative to discuss specific equipment needs and inquire about quality control processes.
• Request Detailed Product Specifications: Obtain comprehensive information regarding the technical specifications, warranties, and maintenance requirements of the equipment being considered.
• Compare Pricing with Competitors: Evaluate the cost-effectiveness of Express Healthcare’s offerings relative to those of other medical equipment suppliers.
• Inquire about Return Policies and Guarantees: Understand the procedures for returning or exchanging equipment if it does not meet expectations.

In conclusion, Express Healthcare operates as a medical equipment supplier located in Fairhope, Alabama. While its commitment to accessibility is commendable, the overwhelmingly negative customer feedback warrants a cautious approach. Further due diligence, including a detailed review of online reviews and direct communication with the company, is strongly recommended before engaging in any business transactions.

Keywords: Medical Equipment, Supplier, Accessibility, Healthcare, Alabama

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👍 Reviews of Express Healthcare

Erika M.

1/5

Filing a fraud claim against this company for charging several months of $2,000 a month on my aunts Medicare for "Intermittent Urinary Catheter with insertion supplies"! Came up to $20,000! What a piece of work! They should be ashamed and in Jail!

Michele D.

1/5

They Charged against my husbands Medicare for more than $18000 in catheter supplies - 2000 catheters! We are in Washington the provider was a family physician in Seattle we had never used and we don’t use catheter supplies. Reported to Medicare as a fraud. Seems like they aren’t being flagged by Medicare even after all the apparent reports against them.

Susan

1/5

Got a "Medicare Summary" Express Healthcare billed Medicare $29,000 under my name and United insurance number. It appears United paid part of it. After several calls, it seems neither cares. They ask me why dont I call the company and straighten it out? Maybe because no one answers? Probably a Medicare fraud like that Rick Scott pulled off...they made that crook a Senator anyway!

Brenda C.

1/5

This place billed my Medicare for over $14,000 in Catheters and supplies! It took my time to report it as fraud to Medicare!! This place is billing Medicare for Catheters on many people. Medicare is after them and should be!! This is wrong completely! I hope they have to completely get shut down over this! I don't know how they are getting Medicare numbers but they are!! The summaries leave me with a bill and I will report them everywhere that I can if they bill me!! I have NEVER in my life been to Alabama now have I ever ordered catheters in the mail and I don't even use them!!

Kristie B.

1/5

$19,000 worth of catheter supplies have been filed on my husband's Medicare and he has NEVER needed cath supplies. FRAUD! and they won't answer their phone nor call back when voicemail is left

John S.

1/5

This place filed claims for $18,000 for catheter supplies reported this to Medicare. This place needs to be shut down I have never even been to Fairhope Al. Places like this is why our insurance cost so much!

Emily Y.

1/5

Filed fraudulent Medicare claims for services I never received, supposedly provided pursuant to the order of a physician I had neither seen nor heard of.

Terry

1/5

I've had nothing but issues with this business. Was supplied with a bed after hospitalization that is used and dangerous. Was refused a lift but was sold one that had been marked up 300%. Now that I need help with the lift, I've been ignored for two days, spoken to like I'm a child, very condescending. Miss Judy is one of the owners and the biggest offender. I've wished a hundred times that I used a different DME.