Encompass Health Rehabilitation Hospital of Spring Hill - Brooksville, Florida

Kathie S.

The entire staff was wonderful! I felt like I was in a five star resort rather than a rehabilitation center.

Although everyone I encountered were absolutely wonderful my favorite was Angel. I’m sure she’s heard this before but angel was really an angel. I was struggling at first after coming in with a brain bleed and really had trouble communicating and understanding. Angel is the most patient person I think I’ve ever met. I am leaving certainly better than I came in but, I am also leaving better than I have been in the last three years. Thank you, Angel. You’re the best.

jane H.

Encompass is a wonderful ortho rehab hosp. The PT and OT care is EXCELLENT. Alex and Megan were my PT and OT. Just the best!! Food is also quite good. Recommend the facility 100%.

Thomas B.

These folks are the best. My wife was not making progress at another rehab center and I knew about Encompass so I just walked in on a Monday morning and talked to the receptionist who immediately rang up the director. The Director came out within 5 minutes and heard my story.

She advised they would do their best to get my wife into their facility but had to appeal it to the insurance carrier. One week later my wife was shipped to their facility and started making immediate progress. She had had two serious operations 6 week’s previously and had lost all abilities to walk.

These folks got the job done and my wife also had excellent nursing care. Within three weeks she was walking in a walker. Their rehab folks are very encouraging and go getters. Wife has been home now for 6 weeks and is improving daily. I liked the fact that they assigned her to two rehab therapists so she felt obligated to participate in her own rehab.

Sherry

A family member of mine was an impatient for 3 weeks a couple of years ago and now this family member is an outpatient for physical therapy and occupational therapy. The members of this facility are outstanding, considerate, thoughtful professional and extremely friendly. There is absolutely nothing negative I can say about Encompass. They put their patients above everything. Kudos to everyone there.

Jeff K.

Unfortunately this facility has gone down hill, not from a SKILLS point but from a STAFFING point. They are GROSSLY understaffed. Their ratio for patients to tech/nurses are 17:1. TOTALLY UNACCEPTABLE!! Patients are left for HOURS waiting for help (some with life threatening issues). A staff member stated "we are too busy, so you have 2 mins and make this your last time to call me". I'm sorry, this is a STAFFING issue and is 90% administrations fault. Encompass is the PREMIER facility is the area and they are going the way of nursing homes. I have brought this issue to their attention and it's ignored 30 sec later. Their PT/OT staff is top notch but their primary medical care staff needs IMMEDIATE attention. They even were kind enough to expose at least 4 patients to COVID and locked those people down, thus hampering their rehab. GET YOUR ACT TOGETHER and provide the patient care we pay for. AHCA needs to intervene. That's next on my list.

Owen C.

I would not send my worst enemy here. The two words I would use to describe them are incompetent and ambivalent. The suffering they inflicted on my mother is beyond unconscionable.

Rick M.

I absolutely would recommend Healthsouth Rehabilitation Hospital of Spring Hill (“Healthsouth”) without reservation. My 87 year old mother was at Oak Hill Hospital and needed inpatient rehabilitation services (physical and occupational) before returning home. I researched not only Healthsouth but the other rehabilitation facilities in the Spring Hill area. In making the decision I would give this advice to anyone else needing to make a similar decision:
• Know the difference between a Rehabilitation Hospital (e.g. Healthsouth) and a Skilled Nursing Facility (Spring Hill Health and Rehabilitation). The care provided at these two different kinds of facilities is VERY different. Healthsouth’s sole focus is on rehabilitation, generally 3 hours per day for 5 days each week. No one stays and lives at their facility long term. This is not the case of a Skilled Nursing Facility (basically a long term care/nursing home that also provides rehabilitation services at a much lower level).
• Know that if the patient is covered under Medicare they have the right to choose the rehabilitation facility they want to go to—assuming, in the case of Medicare Advantage plans, that the facility is covered by the patient’s insurance.
• Go visit the facilities you are considering. One visit and I was convinced Healthsouth was the place for my Mom to receive the best care. A bright, upbeat, cheery environment with patients and staff engaged and enjoying their therapy sessions. The size of the gym speaks for itself…so many different exercise machines, equipment, tools, games, aids, etc. to stimulate and keep the patients’ engaged and interested in their own therapy.
• Know that Oak Hill Hospital's physicians, employed by Access Health, will try every way possible to direct you to a facility other than Healthsouth, specifically to a facility serviced also by Access Health physicians. Don’t fall for the rationale and excuses they will give you as to why your family member should not be going to Healthsouth. Be strong. Be your loved one’s advocate to ensure they go to the proper facility that will give them the best care. You may be told "no" several times but don't give up.
After two weeks my Mom is going home tomorrow. She is so pleased and happy with the care, professionalism, respect, empathy, and focused attention she has received while a patient at Healthsouth. Thank you to the entire staff….an outstanding job to be commended!!!

Scott W.

This was my second stay at encompass health they have a great program that challenges your physical strength and they evaluate your needs so that you can be safe whether it be living by yourself or with family or wherever it is that you live. They are all wonderful people to deal with very kind. This is a difficult time for most people when they are recovering and they are so good at helping you improve your strength and always think about your safety. I would highly recommend this facility for anyone that you know that needs inpatient physical therapy! Good job guys keep up the great work that you do!!