Edward R. Roybal Comprehensive Health Center - East Los Angeles, California

Enrique P.

Also known as “La Clinica de Colores” has The very best Medical Attention east of the Los Angeles River, Professional, Caring, efficient, Comprehensive. Thank You 🙏
EPB

Armpit S.

The pharmacy staff except for Carlos is bad. NONE of the other staff ever wants to help with prescription refills over the phone. I've been told many times that they are supposed to help but it's obvious they don't want to be bothered. I'm supposed to go there to get better, not stress over my missing RX# because a pharmacist wants an easy work day.

Janet M.

Been here since 10am and it's about to be 12pm. I only had 3 women ahead of me and it took them over 2 hours to assist them? The whole time someone in the back was screaming they wanted coffee (doctor or nurse, not sure). That's so unporfessional. Now that it's 12am everyone ran off to lunch and forgot about the rest of their patients and closed down their front window. Why make my appointment at 10am if you're not going to see me until 1pm? What a waste of a day.

I asked the lady in the front desk how much longer but she just stared at me with a dumbfounded face. What the heck

Overall, the facility smells funky. I saw a cleaning lady just joking around with the nurses. Now that everyone ran off, me and a couple other people are just waiting for them to come back.

I dont normally review stuff but man, this one really irritated me thus far!

If you decide to come here make sure to take the whole day off because you will be here for WHILE!

The only positive thing I could say about this place was that the doctor that saw me was very direct with me, which I could appreciate.

Sonia G.

I'm giving this clinic a 1 star because everytime I call to make or re- schedule an appointment they hang up on me and it's frustrating. I asked if I could get the direct line for pedriatric dept. so I could avoid calling the 1010, but they said no. I'm only writing this review so the managers of this institution either do something about these lines or fire the people who were hired to "answer" the phones.

Cristian M.

They always tell me to come back later. Nurses upfront are completely ignorant. Would rather socialize with their coworkers and sigh when they see a patient seeking help at the front window. I hope no one visits this hospital, they could care less about about you.

Sherrielyn D.

This is the worst clinic I have ever had to deal with. I would give them 0 stars if allowed. I waited 5 weeks for an appointment with my PCP, just to be told a few days prior that my appointment has been canceled because my doctor has decided to request that day off. I was offered only one alternative appointment later in the week, but it's too late to request a schedule change with my work. So I asked for another date and was told they would not have availability until December. The doctor mention was a Dr. Garcia in the PCP department by the way. I'm extremely disappointed in how unprofessional and unempathetic they are when it comes to how difficult it is for people to schedule a doctor's visit.

Julie P.

I've visited Urgent care for severe pain on my shoulder and arm a few times recently. Doctors and nurses and staffs are great, kind hearted willing to help and good at what they're doing but the system is so old especially the phone was never answered promyptly that made me wait on line for nearly 1 hour !! And still the order was NOT received so I had to hang up. That happens every single time I called repeatedly.
There's no direct number to urgent care and automatic answering system never connected me to the previously seen doctor when I really need to ask him about my conncern and pain. Do they really think this is acceptable level of customer service for patients ?
Customer service for this clinic is very very poor but staffs are great so I have to give them 3 stars.
However I feel bad for these doctors and nurses who work there that they deserve a lot better reviews for who they are !

Tania A.

I WAS SEARCHING FOR A PRIMARY AND I RESEARCHED DOCTOR THEODORE SHU .. I SAW A FEW NEGATIVE REVIEWS BUT I STILL WENT TO GO SEE HIM AND NOW HE IS MY PRIMARY HE IS A VERY GOOD AND CARING DOCTOR AND HIS NURSE STEPHANIE IS VERY CARING TOO VERY HELPFUL THEY ARE BOTH VERY UNDERSTANDING DOCTORS ONLY HAVE TIME FOR EACH PATIENT WE SHOULDN'T JUDGE SO HARSHLY SO STOP LEAVING HARSH COMMENTS JUST BECAUSE MAYBE YOU DIDN'T GET YOUR WAY OR WHAT YOU WANTED I LOOK FORWARD TO HAVING THEM FOR MY PRIMARY AS LONG AS I CAN AND STEPHANIE ALSO VERY KIND AND ATTENTIVE