DDP Medical Supply - St. Petersburg, Florida

Introduction to DDP Medical Supply

DDP Medical Supply stands as a prominent entity within the United States healthcare distribution sector, specifically recognized as a key wholesaler serving various medical professionals and facilities. Located in St. Petersburg, Florida, the company positions itself as a reliable source for a wide array of medical equipment and supplies. DDP Medical Supply caters primarily to professionals such as doctors, clinics, hospitals, and other healthcare providers who require bulk purchasing options and dependable supply chain management. The company's operational focus is on ensuring that its clientele have consistent access to essential medical products, emphasizing reliability and customer service as core tenets of its business model.

Company Overview and Services

At its heart, DDP Medical Supply operates as a specialized medical equipment wholesaler. This means the company focuses on purchasing products in bulk quantities from manufacturers and distributing them to businesses rather than directly to individual consumers. The scope of their distribution list is extensive, covering everything from basic medical supplies and surgical instruments to specialized equipment. The company prides itself on maintaining relationships with a diverse network of manufacturers, which allows them to offer a comprehensive catalog of products across various medical specialties.

Key characteristics of DDP Medical Supply include:

• Extensive Product Catalog: They stock a vast range of items, ensuring that businesses have access to the necessary supplies for different medical procedures and operational needs.
• Reliable Distribution Network: Their position as a wholesaler suggests a focus on logistics and timely delivery, although their website and customer interaction also facilitate direct purchasing for smaller businesses or specific, urgent requirements as noted in customer feedback.
• Customer-Centric Approach: Reviews frequently highlight the responsiveness and knowledge of their staff, indicating a commitment to personalized service and problem-solving.
• Dedicated Support: Employees like Michael are recognized for their proactive approach in understanding client preferences and sourcing specific products, showcasing a level of operational expertise beyond simple transactional sales.

Location and Accessibility

DDP Medical Supply maintains its physical presence at a strategically located facility at 11800 28th St N in St. Petersburg, Florida, 33716. This central Florida location offers logistical advantages for regional distribution and direct customer visits. The company demonstrates a commitment to accessibility by ensuring its premises are wheelchair accessible, featuring appropriate entrances and an accessible parking lot. These features cater to a diverse clientele, including healthcare professionals with mobility needs who might visit the facility for purchasing, consultation, or delivery coordination.

For customers seeking direct contact, DDP Medical Supply provides a dedicated phone line at 8004374455, facilitating immediate inquiries or urgent procurement needs. The company also maintains an informative website, accessible via ddpmedical.com. While primarily serving as a storefront for wholesale inquiries and product listings, the website likely hosts detailed information about their product lines, company policies, and contact details, reinforcing their digital accessibility as part of their customer service strategy.

Accepted Payment Methods

In terms of payment, DDP Medical Supply accommodates both debit cards and credit cards, providing convenience for their business clientele during transactions. This flexibility simplifies the purchasing process for organizations managing budgets and procurement workflows, ensuring that payment does not pose an unnecessary barrier to obtaining essential medical supplies.

Customer Reviews and Reputation

Online reputation is a critical indicator of a company's performance and customer satisfaction. DDP Medical Supply holds a commendable record, evidenced by 48 reviews on Google My Business, averaging a high rating of 4.3 out of 5 stars. This positive reception underscores the general satisfaction among their customers, who are typically medical professionals or related businesses.

Customer testimonials highlight several key strengths:

• Local Connection and Responsiveness: Many feel DDP is locally accessible, contributing to a personal touch. The emphasis on quick turnaround, including potential same-day pickup for urgent needs and reliable next-day delivery, establishes trust in their operational efficiency.
• Proactive Staff and Product Knowledge: Employees are frequently mentioned for their expertise and dedication to understanding individual client requirements. Staff members actively seek out products, even if out-of-stock, demonstrating a commitment to fulfilling client needs beyond standard offerings.
• Reliability and Consistency: Clients rely on DDP for consistent supply, valuing the dependable service that forms the backbone of their operations.
• Problem-Solving Attitude: The willingness to follow up and find solutions or provide answers reflects well on the company's customer service philosophy.

The high average rating and numerous positive reviews collectively paint a picture of a company that values its professional clients and strives for excellence in service and product availability.

Recommendations and Information for Potential Clients

If you are in the medical field or operate a healthcare-related business seeking dependable medical supply procurement, DDP Medical Supply presents a viable option worth investigating. Their specialization as a wholesaler indicates they are geared towards business-to-business transactions, so their purchasing process may differ from consumer retail outlets.

For initial contact and exploration of their offerings, visiting their website at ddpmedical.com is recommended. Alternatively, reaching out via phone at 8004374455 allows for direct consultation with their knowledgeable staff who can provide specific information about products, availability, pricing, and delivery options.

When approaching DDP Medical Supply, potential clients should be prepared to discuss their specific needs, including required product types, quantities, delivery timelines, and any specialized requirements. Given their reputation for personalized service, clearly communicating your operational demands will facilitate a smoother purchasing experience. Leveraging their local presence, as mentioned by some customers, can also be advantageous for building a direct relationship.

For accessibility, those visiting the St. Petersburg facility should note the wheelchair-accessible entrance and parking, ensuring the location is welcoming for all. The combination of their product range, responsive service, and accessibility features makes DDP Medical Supply a noteworthy partner for businesses requiring consistent and reliable medical supply distribution.

👍 Reviews of DDP Medical Supply

Lori B.

5/5

DDP is local to my IV and Ozone clinic, and they have been great at supplying my medical needs. There are times when I need something right away, and I can usually pick up the same day, if needed. Otherwise, I have delivery the following day. Michael has been very good at learning what I need and prefer, and making sure that I have what I need. If he needs to go looking for something they have not carried before, he will follow up and find the product or find me an answer. When I need to order anything, DDP is my first call.

Cathy C.

5/5

Our experience with DDP has been nothing short of excellent. From the moment we began working with them, their team has consistently demonstrated professionalism, efficiency, and a commitment to outstanding service.

What truly sets DDP apart is their incredible staff. Every interaction has been met with a friendly attitude and a genuine willingness to go above and beyond. A special shoutout to Morgan, whose unwavering support has been invaluable. Whether assisting with urgent orders, resolving challenges, or offering insightful recommendations, her dedication and expertise make a significant difference.

We highly recommend DDP to any business looking for a reliable and efficient partner. Their outstanding team and exceptional service make them a standout choice!

Sara T.

5/5

Working with DDP Medical Supply has been an absolute pleasure! Their reliable service stands out in the industry—always consistent, timely, and professional. The product offerings are top-notch, with a wide variety that meets every need, and the quality exceeds expectations.

What truly sets them apart is how easy and enjoyable they are to work with. The team is friendly, knowledgeable, and genuinely committed to providing the best possible experience. Whether you're a first-time customer or a long-term partner, they treat you like a priority.

Highly recommend DDP Medical Supply to anyone looking for a trustworthy, results-driven sales company!

Nicole R.

5/5

DDP is such a reliable company. They offer the BEST quality and wide range of DME products, which are always available. It is great working with DDP. Their staff is very kind and knowledgeable, especially Shelley and Morgan. I call or email both of these ladies with questions all the time and they always respond quickly with a positive attitude, always willing to help. I'm so grateful for the relationship we have built working together over the years.

Rey P.

5/5

I'm extremely pleased with our partnership with DDP Medical Supply. Their efficient order fulfillment processes, combined with their accurate inventory tracking and real-time updates, have significantly reduced our lead times and improved our customer satisfaction. We especially appreciate their dedicated customer support team, who are always readily available to assist with any inquiries. We highly recommend DDP Medical Supply as a reliable and valuable warehouse partner.

Katie C.

5/5

We have a wonderful partnership with DDP! Shelley our account rep is absolutely spectacular! She is always quick and eager to get the job done. Thank you Shelley for your continued dedication to patient care and your efforts within your partnership with Duramed Inc! You are the best!!!

Lisa W.

5/5

DDP medical staff is the most dedicated, hard working group of individuals I have found in the industry! Shelley in Customer service is outstanding, the level of service and professionalism is unmatched. They are wonderful to work with even when there is a problem.

Carol M.

5/5

Our main (and consistent) contact is with Agnes (Acct'g), Belinda (C/S Supervisor), and Chanel (Acct Manager) ... all three are "on it" for us, consistently. We are a relatively new business, and without the excellent (and above-the-call-of-duty) assistance by each, and more so our daily contact with our Acct Mgr Chanel, including her quick response and action ... well, she definitely makes our days easier. Our orders are handled smoothly, in all aspects, including accounting, correctness of order invoicing, timely shipping, etc. We're definitely a Happy.DDP.Customer and appreciate having a business relationship with them.