Corona Community Health Center - Corona, California

Noel V.

From August of 2023 to March of this year, after a single evaluation session with a woman named Rebecca, I relentlessly attempted to get an appointment with zero assistance or care from anyone at this center to no avail until the end of April this year. I then received 'counseling' from a woman who seemed to be fresh out of college named Melanie for the next four months before I was contacted by a receptionist to say my upcoming appointment was cancelled. Little did I know that meant every appointment from here on out as I have yet to be contacted about anything. If you're in crisis and looking for any sort of help, I urge you to seek it elsewhere as the staff at this place in particular are vastly ill-equipped to aid you.

salvador A.

they take for ever to answer the phone, it took me over four hours to be able to speak to someone, horrible. i changed my medical provider.

Bithia O.

I went in for an appointment made prior and thought it would be a good idea to set up an appointment for my husband. Omfg. One of the front office workers was just rude. Literally, her response was "appt? For what?...Test? For what?...oh, it's going to cost you. You can wait until express care is open". Total jerk. We had insurance for my husband but still wanted to charge. She just wanted to be an a..hole about it. My husband was trying to make light of the situation, but she heard me. I said what I said. Rude a..

Nurses, doctors, receptionists upstairs, x-ray tech, and phlebotomy techs have all been professional and nice.

Paul P.

Never able to get a decent appointment. If you're in pain, good luck getting anyone here to help. Just had them call and cancel their appointment with me and said they could reschedule me in 3 weeks. Their customer services over the phone is not compassionate and quite rude.

Patty F.

First of all I would like to say the only problem I have encountered is with the
x-ray technicians. I couldn't get his name but he's a dark skin bald man who was very rude and has no patience for elderly people.
I really hope management reads my review and talks to him. I took my father yesterday January 3rd between the hours of 3:30/4:00 o'clock to get x-rays and this will be the second time we encounter the same tech. who was impatient and rude. My dad is 70 years old and uses a walker, he walks slow and as soon as we went in the tech said " this is going to take really long" I ask how long does it usually take to get x-rays and he said not long is just "look at him he's walking very slow" referring to my father. I got upset and the only thing I said was. Thank you for your Patience and understanding it will be nice if you show compassion. He shouldn't be making sarcastic comments. We are there not because we love to be there but because my father needs care.

TZIA T. (.

My previous experience was months ago but my stomache still cringes when I think about it. I love my doctor which is the only reason I keep coming back.
The systematic approach to patient care here is just that. ...like a machine. An inefficient energy wasting machine that will soon be obsolete.
Also, "The Nurse Director" resolves nothing. Rx incorrect several times, got her involved. ...still Ineffective. Never got those items corrected. They kept getting it wrong. Guess I didn't need them.
...and she was so cold & rude.
Like that one netflix show...lol
Gotta laugh at it all. It's just so Inexcusable. All the incompetence and CYA processing going on there.
Maybe if they used all their focus on quality service and healing people, things would actually get better.
And all these false reviews of how great they are! LOL
That is all.

Angeline R.

The front staff was rude and really don't have any customer/patient skills at all. I don't want to think because I'm Hispanic I was treated below average. But the attitude changed real quick when they realized I pay for my insurance and I'm also a city employee. I payed for the visit for the lady's little baby who couldn't speak English and needed changed for a $20 I guess and the staff said she doesn't have any money that early in the morning. I almost wanted to tell the Dr of this lady in front. No compassion at all. I won't be returning.

Jeff M.

This clinic is big, clean and uncrowded with a friendly, helpful staff! I was scheduled for an MRI and blood test after I went in for a knee injury and given fairly prompt service. Dr. Jaffar was personable and diagnosed my problem quickly. Definitely a clinic I'll return to often!