Contra Costa Crisis Center - Walnut Creek, California

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Introduction to the Contra Costa Crisis Center

The Contra Costa Crisis Center serves as a vital lifeline for individuals and families facing challenging circumstances in Contra Costa County, California. This non-profit organization and social services organization provides a range of support services, operating as a cornerstone within the broader 211 United Way community resources network. Its commitment to accessibility and comprehensive assistance makes it a crucial point of contact during times of distress.

Location and Contact Information

The Contra Costa Crisis Center is strategically located at 307 Lennon Ln, Walnut Creek, CA 94598. Individuals can readily reach them by phone at Phone: 59391916. Their website, Website: crisis-center.org, offers a wealth of information and resources.

Specialties and Services Offered

The Crisis Center’s core function is that of a dedicated crisis center, providing immediate support to those experiencing emotional distress, suicidal ideation, or other urgent needs. They are integral to the 988 lifeline, offering 24/7 emotional support and connecting individuals with appropriate resources. While not a traditional “drop-in” facility, they facilitate access to grief support groups, and act as a central hub for referrals. The organization’s operations are driven by a team of qualified counselors and supported by a dedicated volunteer organization.

Accessibility and Amenities

Recognizing the importance of accessibility, the Contra Costa Crisis Center is designed to be welcoming to all. The facility features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access services.

Insights from User Reviews (Based on Available Information)

Based on public feedback, the Contra Costa Crisis Center is consistently praised for its responsiveness and the breadth of its network connections. It’s clear that the center plays a critical role in connecting individuals with vital support, acting as a coordinating point for various community resources. The emphasis on 24/7 availability and the integration with the 988 lifeline highlights the organization’s commitment to immediate assistance. The support offered extends beyond a simple crisis intervention, encompassing vital connections to resources for low-income residents and grief support.

Average Opinion & Google My Business Reviews

The Contra Costa Crisis Center maintains an impressive average opinion of 4.7/5 based on 16 reviews on Google My Business. This positive feedback underscores the value that the community places on the services provided.

Recommendation

For anyone seeking immediate support, navigating a crisis, or needing information about available resources in Contra Costa County, the Contra Costa Crisis Center is an invaluable point of contact. We strongly recommend visiting their website at crisis-center.org to explore their services, understand their mission, and, most importantly, to connect with the support you need. Don’t hesitate to reach out – they are dedicated to helping you find the path forward.

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👍 Reviews of Contra Costa Crisis Center

Sharon S.

5/5

This is not a drop in facility. The center is part of 211 United Way community resources for low income residents in Contra Costa. They are also part of the 988 lifeline crisis and suicide prevention network for emotional support. Both are available 24/7. No in person services other than grief support groups are available at the center.

Peregrine T.

1/5

These people focus on a specific demographic. What services they offer remain unclear. "Counselors" focus on collecting information that can be used to target people in need who contact them. I recommend avoiding these people.

Amy S.

5/5

6/3/15

Local residents need to know what sort of amazing resources they have at their fingertips. I have had a great experience here so far and I'm really excited that Contra Costa has this Center and that it's free. I don't actually remember who told me about CC Crisis Center, but I called them shortly after I lost my sister in an unexpectedly tragic accident. It took a few weeks to be placed with a one-on-one counselor, but I was prepared for that. They matched me with someone I now feel very comfortable being alone with. And that is why it takes a little time. CC Crisis Center can provide one-on-one, or group counseling, or both.

Honestly, I don't know if their services span beyond grief counseling. But for my loss, grief counseling was what I needed, and I really struck out using the resources offered by my HealthNet insurance plan. I feel so fortunate to have found this place and been assigned a counselor who I believe will really help me heal.

One on one counseling might not be for everyone, or might not be useful for every personal situation, but for me, for right now, it's really been a huge life-saver. I'm a positive person who needs help learning how to grieve in a healthy way, and CC Crisis Center has made this possible. I'm still new to the process of speaking to a stranger about very personal moments and feelings, but I truly believe this will help me get through my loss in the most healthy way possible.

Henry B.

5/5

I am currently in training to be a 211 call receiver. I was really amazed at how many resources the Crisis center has for those in need. The Covid pandemic has close many resources, but there are over 1600 resources available for those in need. Training is all about addressing caller need. Great resource!

Greg C.

5/5

They can save your life when you need help the most. They can give assistance for veterans, homeless or those in need too, I go for grieving and loss groups. They have people on the phone 24/7 even if you want to talk...

Lanett W.

5/5

Well run, expert staff, nonprofit organization. Bravo for all that they do for Contra Costa County.

Michael R.

5/5

If you need grief crisis counseling, this is the place. Safe and professional.

Sheila C.

5/5

Definitely help when needed