Comprehensive Sleep Diagnostics - Clovis, California

David

Doctors are amazing, but their admin staff tried to pressure me into paying for a bill that they lied about going through insurance first and that it would immediately go to collections if I didn't pay right then and there. When I tried to correct them that they had the wrong insurance, they changed their story to my current insurance even though I could see that there had been no claim made. A disappointing experience from an otherwise great doctor.

Carl S.

Front office staff is very friendly and helpful. Doctor is unprofessional, he was an hour late for my appointment, then talks to me for 5 minutes, 4 of those minutes not being related to anything sleep. For that privilege I got charged 160.00. Then I did the sleep study which costs another 750.00 (600 for me to cover thanks insurance). All that was in about a 2 week time span. I had a 2nd study scheduled and on the day of the appointment at 4:32 pm (they close at 4:30) some rude admin lady calls me demanding full payment of my remaining balance (600+ bucks) that I only received a bill for 2 days ago, or my appointment scheduled for that very night would be cancelled! As if I am some sort of bill skipping degenerate. What a joke. Avoid this place. Total clown show. And on top of that the beds are garbage.

Melissa S.

This has been the worst experience we've ever had with a doctor's office. Besides the terrible service when actually going to the visits, etc. the lack of response from them is beyond ridiculous. We try to call to talk to someone and there is never any answer or they are "out to lunch" and their exchange service can't take a message. If you email them you get no response.
How are you supposed to discuss concerns or questions with these people?

They send bills without any explanation beyond "deductible", and want payment IMMEDIATELY. No offer to set up a payment plan or work with you in any way, just PAY US NOW!

The lack of an itemized statement and the fact they send the bill via email and not a paper copy by mail is shady business practice. Using Square instead of a secure payment website also makes me uncomfortable. I want to know what we are paying for, and I want to make sure our information is secure when we pay for it. Unfortunately the billing department doesn't care what their paying customers want.

I recommend finding another sleep clinic because these people don't care about patients at all. If I could give no stars I would.

Susana M.

My husband, Lazaro was so fearful of doing the sleep study. But when we got there the attendant immediately put him at easy with her friendly attitude, she was a kick! It's clean, beautifully designed and it really feels like you are at a hotel or spa when you go into the room. Lovely décor! I give this clinic a 5 star rating!

Linda L.

Both physicians, husband and wife, Dr. Rashids,’ are outstanding. Their depth of knowledge, time spent with the patient (me), thorough testing and diagnostic results are explained in terms and words that which I understood readily. If there are any questions, they will answer each one with patience and clarity. The office staff are polite and very willing to help the patient/me with any issue I have had, even with supply issues from a third party. Two of us in our household are patients of theirs.’ We have been going to see them for quite sometime now. Why haven’t I given a review before? This is the first time I have seen this online for them. I recommend each physician very highly. And I have been seen by both doctors at various other practices. Each Dr. Rashid is equally qualified to treat sleep disorders. I have seen other physicians. There is no comparison to the these physicians.

armando M.

They have you sign a contract stating you have a $350 non cancelation fee but you are given nothing when you have to request over a month off in advance off from work to get a reminder 2 days before about your appointment to show up and told it was cancled and your spot was given away to someone ealse. The gargeled computer message doesn't even state to call back to confirm your appointment just a reminder that you have one.

Jacob W.

Dr. Rashid had called out of office and canceled my last four scheduled appointments in a row. Extremely unprofessional. Your patients have lives too! I would reccomend looking into other sleep doctors in the area.

Dennis A.

This is the last place I would recommend to anybody I knew needed help with a sleep issue. Seriously, go look elsewhere.