Community Health Plan of Imperial Valley - Imperial, California

Community Health Plan of Imperial Valley: A Comprehensive Overview

For individuals and families residing in the Imperial Valley region of California, Community Health Plan of Imperial Valley (CHPIV) stands as a dedicated insurance agency committed to providing comprehensive healthcare coverage. Located at 512 W Aten Rd, Imperial, CA 92251, United States, CHPIV operates with the mission of improving the health and well-being of its community members. The organization’s commitment is evident in its readily accessible customer service line at 8332364141, and its informative website, chpiv.org, offering detailed information about its plans and services.

Key Features and Services

CHPIV specializes in offering a range of health insurance plans designed to meet diverse needs. While specific plan details fluctuate, the agency generally focuses on providing coverage for essential medical services, including doctor visits, hospital stays, prescription drugs, and preventative care. A significant aspect of their service is the provision of medical transportation, such as Uber medical transportation, which is particularly valuable for individuals with mobility challenges or those requiring assistance accessing healthcare facilities. Furthermore, CHPIV emphasizes proactive customer support, with counselors reaching out to members regularly to offer guidance and answer questions. The agency’s commitment to clear communication, as demonstrated by the provision of PowerPoint slide printouts during meetings, fosters a transparent and accessible experience for its clients.

Location and Accessibility

The physical location at 512 W Aten Rd, Imperial, CA 92251 is strategically situated within the Imperial Valley, ensuring convenient access for residents. Notably, CHPIV prioritizes inclusivity and accessibility, offering a wheelchair-accessible car park and a wheelchair-accessible entrance. This dedication to physical accessibility underscores their commitment to serving the entire community, regardless of individual needs. The company boasts an impressive average opinion of 4.8/5 based on 36 Google My Business reviews, reflecting a high level of customer satisfaction.

Customer Feedback and Satisfaction

Customer feedback consistently highlights CHPIV’s responsiveness and helpfulness. Individuals have reported positive experiences with the agency’s ability to address feedback, both constructive and positive, and to incorporate citizen input into their operations. Regular quarterly meetings and dedicated customer service representatives contribute to a sense of engagement and personalized attention. Several members have expressed gratitude for the consistent support received through regular counselor calls, demonstrating a proactive approach to member well-being. The availability of resources like medical transportation and printed materials further enhances the overall service experience. The organization's dedication to understanding and meeting individual needs appears to be a cornerstone of its success.

Additional Points of Interest

• Comprehensive Coverage Options: CHPIV strives to offer a variety of plans to suit different budgets and healthcare requirements.
• Dedicated Customer Support: Counselors are available to assist members with questions and concerns.
• Accessibility Initiatives: The company is committed to ensuring accessibility for all individuals.
• Community Engagement: Participating in local events and initiatives demonstrates a commitment to the Imperial Valley region.

The website, chpiv.org, provides detailed information on plan options, eligibility requirements, and enrollment procedures. Prospective clients are encouraged to visit the website or contact CHPIV directly to explore available plans and determine the best coverage for their specific circumstances. The agency’s commitment to transparency and proactive customer service positions it as a valuable resource for healthcare coverage in the Imperial Valley.

In essence, Community Health Plan of Imperial Valley represents a locally focused insurance provider dedicated to delivering high-quality healthcare solutions and fostering a supportive relationship with its community members. Its accessibility features, coupled with responsive customer service and a commitment to meeting individual needs, make it a noteworthy option for individuals and families seeking comprehensive health insurance coverage.

👍 Reviews of Community Health Plan of Imperial Valley

Karime G.

5/5

CHP has been very helpful from accepting feedback positive and negative and taking citizens into consideration , from quarterly meeting to their customer service!

AnyLuiza M. T.

5/5

I am very satisfied with the services such as medical needs covered at my clinic with my
doctor thanks to this insurance. Also the uber medical transportation is very helpful and good. I am very satisfied to have a councelor from the insurance call me several times a month.

Brittany B.

5/5

Meeting was clear and easy to understand. Grateful for provided printouts of PowerPoint slide. Look forward to next meeting. 👍

Ismerai G.

5/5

It was a great meeting with the members that what’s going on out plan of community of health insurance. This community has change a lot and have new programs

Dj T. G.

5/5

Excellent Customer Service always making sure everything is fine great and awesome people working for you.

Sally D. G. (.

5/5

I have been very satisfied with the services provided.community health plan has met all expectations.

Edgar G.

5/5

Community health has been a godsend. I've made huge strides in my overall health thanks to the doctors and case managers proactive approach.

Daisy V.

4/5

I am very satisfied with the service such as medical needs covered at my clinic and doctors and ect.