Briar Glen Alzheimer's Special Care Center - Hoover, Alabama

Lynn P.

In addition to my original review below-
I have read some of the negative reviews and I must disagree with most of the complaints. I know there are always exceptions, but in my husband's case, the staff and nurses as a whole were caring and attentive. Anyone who is reading the reviews and sincerely looking for the right place, please visit Briar Glen and see for yourself.
That's what I did and I'm so glad I did. My husband was happy the short time he was there.

Original review-
This facility was truly a God-send for me and my family. My husband was only 61 years old and suffered from Early Onset Alzheimer's. He was physically strong with no other health issues. I questioned myself for months about the timing of moving him to a special care center. The love and care he received at Briar Glen was above and beyond what I thought was possible at a "facility." The friendships he made with the staff and other residents helped me as much as it did him. I, too, consider many of these precious people my friends now and we try to stay in touch regularly. From my sons & daughters-in-law & grandchildren, to my sister & brother-in-law & my husband's best friend, to our pastor- Everyone who visited and came in contact with the nurses and staff at Briar Glen commented on the love and care they witnessed for my husband and they felt it themselves. In my heart and soul I know without a doubt that God placed us right where we needed to be. I can never thank them enough!!

Becky B.

My husband has been at this facility for almost two years now. Recently, he was hospitalized and had to be away for a while. Instead of asking to go home, he asked to go back to Briar Glen. This tells me he now thinks of Briar Glen as home. From administration to housekeeping and all in between, this facility is top-notch, in my opinion. The staff and administrators treat their residents and the families of the residents like one of their own. I know my husband is in good hands, which is a blessing to my family and me.

Charles F.

Ms. Nikki Parker at the reception desk was always nice to me. My sister was a resident at BG. Ms. Parker was always a friendly face. Thank you, Ms. Parker!

Tia D.

Since I have been in Briar Glen I have to say that this is the worst place ever I have seen. From the front door young lady to the people that supposed be manager / nurses are very rude. I never been in a business where people don’t greet you and supposedly be someone in charge only to look at you like you are stupid. The care of the residents is very very poor and talk to them like they are kids / animals and you have one caregiver/ supposed to be like a lead caregiver now she is the one that really talks to them nasty like a dog and don’t care if we the family hears her or not .This place needs a whole new staff from the front door down to the office and some of the nurses. Are state would be in very soon and I will be calling cooperation cause they can’t no that they business is been handled like this. With them fake reviews that’s on here. Only thing I can say is they do have a hand full of caregivers that care about the residents and take care of them very well but other than that this place needs to be closed down . And by the way I had someone living there a couple months ago now they have moved out and we are very pleased to where we put him

Taylor F.

Moved my grandfather here from Danberry (do not recommend) as his dementia worsened. The staff at Briar Glen was phenomenal! Top notch care, people who truly loved their jobs and the people they cared for, kind and knowledgeable about memory care. My grandfather was bathed, shaven, clothes changed, and well fed. Our family is so appreciative of the angels at Briar Glen and we tell everyone about them! Cannot recommend enough!

Sherkell S.

This is a wonderful and very hands on Alzheimer's community. We have a awesome activities department that keeps the residents engaged. The nurses are caring and knowledgeable, who keep our medical director informed of any changes, and keeps the family aware. The caregivers love on the residents and make sure they have the things required for daily living. The resident enjoy the meals prepared by our Top Notch Dietary staff. Big things are happening here and would love for your loved ones to be part of the community!

R F.

I entered my loved one there three months ago. I have nothing to say except good things about the staff and the accommodations. They are taking such good care of my loved one. He has friends there and is so happy. I visited with him today and he could not stop talking about his friends, waving to them and trying to communicate. Any bad review you have seen is misdirected since they go out of their way to make your loved one feel at home. He is at home! Thanks Briar Glen for your care and love that you are showing him. Especially I want to thank the attendants that give hugs and especial attention to anyone who needs it. Love to all of you!!!!!!!!!!!!!!
(Posted on behalf of the family)

Amy H.

Horrible experience. Lots of communication until they get your money and then you are on your own. They sent my parent back and forth to Grandview to “regulate meds” and eventually kicked him out without even calling to discuss options. Aside from locking them down, feeding them food and meds regularly, there is no real Alzheimer’s care in house, save an ancient doc who pops in monthly to write prescriptions. As long as your parent is compliant with no adjustment issues, all is well. But, if they step out of line, Briar Glen will kick them out as fast as they took your money and won’t even call you to tell you about it. If I could give negative stars, I most definitely would.

Edited to note that the response was clearly a cut and paste from below. They didn’t even have the decency to change the name. No real surprise to see that they literally cut corners wherever they can.
DO NOT SEND YOUR LOVED ONE HERE!!!