BHS Health Center Network (Community Medical Clinic) - Hawthorne, California

Laura L. F.

GIVE THEM A CHANCE! I been going here for a couple of years now and yes there have been some changes made by BHS themselves trying to work in a better experience for us. The office girls are doing their best although they may be short staffed. I have to call back about twice but my messages are always heard and handled. Dr. Jordan Michelena is the best doctor ever. He takes good notes and he listens to everything. Of all the years I have gone to many dr.s but I settled with this Dr. Michelena I refuse to go anywhere else! Give them a chance they are the best!

Karen M.

Worst customer service they cancel your appointment with out rescheduling they put u on hold as soon as the call goes through, you have to make an appointment 3 months in advance for them to cancel your appointment. Doctors extremely unprofessional only looking for a check they don’t even bother to make eye contact 0/10 don’t recommend RuN

C D.

Worst clinic in the universe. They have turned my daughter away twice! I don't understand why this nasty place is still in business.

Connie M.

I've only been to this office one time and it was a very pleasant experience. But for the past month; maybe a little more, I'm on the phone almost every day if not every other day with my caseworker and let me tell you people out there, do not listen to any of the negative reviews because they're all bologna! This is the most caring staff I have ever met in 54 years of my life! They absolutely 1,000% care for you and want to see you succeed and will do and go about everything they can to make that happen. They genuinely give their heart and it's not just a job to them. You can tell they go to work everyday because they want to see a person succeed. They want to know you're okay even! That you even made it through the night and that you're okay. John my caseworker is absolutely the most awesome person and has a heart of gold. He actually makes me feel that I have someone that really does care about me in this world. Thank you John. Go to this place because you'll be writing your own positive, 5+++++ star review

Ayleen Z.

Their office is so difficult to get ahold of. They don’t have available appointments until weeks if not MONTHS out. It’s so frustrating. I call and am put on hold for a long time. I have even used the patient portal to send messages and don’t hear back.

Mary C.

The worst service I have ever received. I went for a anual check and I waited 45 min in the waiting área. Then they check my blood pressure and weight and send me to a room and I waited 2 hours and the doctor did not come. I came out and asked and they told me the dr was busy.

10 min later the dr came saying that she did no know I was there. Then she left and came back 15 min later. I was thinking she went to check my file. When she came she did not know anything about me. I asked her if she checked my file and she said “yes” but I can remember all. Then I said at least you should know why you asked to come back . There was no file on hand or a computer where she can read. She was not prepare to see me.

Then I stared explaining her and updating her and she said ok we will do a blood test. They left again for another 20 min. I left after that because I was so upset. The clinic was not busy there was no patient at all.

When I asked a number to call and report I felt I was not treated properly the secretary gave a fake number

I don’t recommend this place. This is the second time it happened to me.

The only one I recommend us Mina. He is amazing. Good therapy with him

Angel O. L.

Nurses don't know how to draw blood here. Also did not wipe with alcohol before sticking the needle. Got poked by red hair nurse, now I have pain and a swollen hard bump on my right arm and it hurts to bend my arm. Praying that this goes away. Never again! Never will be coming back again! Also never saw a real MD, just nurse practitioners.

C ?. H.

Admin is horrible girls cancel appointments without letting you know, they tell you to call back for cancellation appointments but then never answer after the asked time at 3:30 my son has asthma and was out of medication and I told the girl and her concern was that he was no longer assigned to their location!!!