Beachside Center for Rehabilitation & Healthcare - New Smyrna Beach, Florida

Heather B.

Sadly, I have to leave a really bad review with this place and I wish I didn’t have to. When I first tried to come there, I was told through text that if I were to come, I could have my own room for a week. Then when I got there, I asked for a tour before I paid any money. I was given a tour. I was told that one of the executive suites was my room. Never my room for a few days or I was gonna have to move or anything like that. So I went ahead and signed and paid. Three days later admissions comes to my room and tells me that I have to move down the hallway and have a roommate in one of their smaller rooms. I was extremely upset because the hallway has men and women in the rooms….being a victim of sexual assault, I have a bad fear of Men coming into my room, so the whole idea of it terrified me. Vanessa from admissions, tried to argue with me, basically downplay my fear, even though it is in all of my medical records, which further messed with my mental state and caused me extreme anxiety and fear for my safety. After Vanessa went and got my phone and went through it without me present, she came back and had an excuse as to why I couldn’t have the room now. She told me it was probably best that I just left. The whole thing was very traumatizing.
Basically, in my opinion, they over sold the place and had no concern for my fear until I almost had to leave. I was scared for my safety, finally they offered me a room by myself. But then a few days later told me I was going to have a roommate or I could move to the housing off from the clinic. My fear of having someone come in and out of my room with men in the hallway was too much for me. Then I was told I could go to the housing away from the clinic. I went there, that was fine, but the whole ordeal was very stressful having to move three times in such a short amount of time and being misled.
I unfortunately had an extreme family emergency. I had to leave two days early. I asked if I could still have a completion since I was almost done with the two week program that I had signed on for. After talking to Molly and Nicohle I was denied being able to come back to complete my two days. They weren’t willing to give me my money back for my two days. The only way I could come back is if I paid for another week basically. They clearly are all about the dollar.I Was willing to do whatever I needed to do to get my completion and follow up with a IOP program that they were supposed to help me with. I texted and called for days trying to get an answer. Despite my efforts they weren’t willing to meet me in the middle. It’s very unfair and very disheartening. I was supposed to be able to go here and heal, and I feel more traumatized than anything.
I would be very cautious of this place. They’re obviously more concerned about money than they are their patients. So I definitely say Buyer beware.

Catherine K.

My husband, Michael Kane, spent 49 days at Beachside, receiving daily IV Antibiotics for his acute Sepis infection, and 6-days-a-week P.T. and O.T. for his depleted physical condition from the body-wide infection.
We felt his nursing and physical/occupational therapy care there was consistently excellent - so importantly both competent and caring. We found all the staff there, from Reception to the management and medical professionals, including the Nursing Aides, to be courteous and hard-working with very few exceptions to that experience. We heartily thank Beachside and offer our appreciation and four stars to that care.
On the other hand, we give two stars to the owners' indifference to the food quality, which needs serious improvement, and to their inattention to the tired furnishings in the public spaces including the central Courtyard, which could easily be a well-maintained, restful place for both residents and staff, but is, instead, a neglected, uncomfortable experience.

friendly and competent

Carol J.

Some of the staff members were great. However, they were few and far between . Leadership needs a lot of work. It's never a good idea to allow housekeeping staff, to hand patients gloves and rags to clean up a accidental mess. Allowing a patient to go 12 days without Dr ordered night oxygen, could end badly. As someone who retired from a Rehabilitation Center, I found Beachside Rehabilitation to be shameful.....
Please think twice before putting your love one in this facility.

Tammy K.

Definitely learned my lesson. Never again will I ever support anyone going to this facility. The staff has made my last 2 experiences with them so difficult. The care that was received was seriously below standards. I used to always trust this facility and the workers.

Laurie S.

I would not recommend this facility. They barely feed their residents and fruits and vegetables are very scarce! Food arrives late and COLD. Breakfast many times is a small cold egg and cold bacon. No toast, juice or milk! Nursing staff seems to be kind and caring, therapy is the best asset in this place.
I was lied to by the administration of this place and they kept my loved one way longer than needed. Trying to get a care plan meeting or someone to call you back is near impossible! This place is clearly about the money and NOT about the care of their patients. Please do your research, Assisted Living Made Simple is the BEST phone call you will ever make! Highly recommend Rose and her associates!

Wonzel M.

My personal opinion, I feel like Beachside Center for Rehabilitation and Health was a great fit for my mom. Everyone was very professional from the receptionist all the way to the 700 floor. All the Nurses, CNAs, Therapist were great. I feel like this place gave my mom hope as well as my family. Thanks to Everyone at Beachside Center that we came in contact with and that helped with my mother's condition ❤

Barbara R.

The facility is big, clean. Everyone is very professional. I wish their phone system worked properly. Interior patios need TLC
I saw broken patio umbrellas, lots of weeds and NO flowers.

Barbara M.

I wanted to write this review for Jeanine White, the nurse at Beachside Rehab Center that cared for my Mom. She was the lead nurse while my Mom was in rehab there for a couple of weeks! She was so caring, attentive and followed through with everything we had asked! She was so hard working, competent, and truly cared for my mom and all the other people in her care! She made sure that everyone was doing their job, and made my Moms visit there a good one! I also want to tell you that Kayla, who also cared for my mom during her stay there was so very kind, made sure Mom was ok, had what she needed and was safe, she would bring her hot tea, as she knew mom enjoyed that!! No one wants to have a loved one in rehab, but the care they gave my mom was very good!