Arizona Department of Economic Security - Yuma, Arizona

Address: 1800 E Palo Verde St, Yuma, AZ 85365, United States.
Phone: 8008778339.
Website: des.az.gov
Specialties: Government office, Social services organization.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Free parking lot, On-site parking.
Opinions: This company has 152 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Arizona Department of Economic Security

Arizona Department of Economic Security 1800 E Palo Verde St, Yuma, AZ 85365, United States

☎️8008778339

⏰ Open Hours of Arizona Department of Economic Security

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8:08 am–5 pm
Friday: 8 am–5 pm
Saturday: Closed
Sunday: Closed

Arizona Department of Economic Security: A Comprehensive Overview

The Arizona Department of Economic Security (DES) is a vital government agency dedicated to providing essential services and support to eligible Arizonans. It operates with the core mission of promoting self-sufficiency and economic stability within the state. The agency’s primary function involves administering various public assistance programs, including cash assistance, healthcare coverage, and workforce development services. It strives to empower individuals and families to overcome challenges and achieve long-term financial security.

Location and Contact Information

The DES maintains a significant presence in Yuma, Arizona, with its office located at 1800 E Palo Verde St, Yuma, AZ 85365, United States. This location serves as a central point of contact for residents seeking assistance within the region. Individuals can easily reach the Yuma office by phone at 8008778339. For detailed information and online resources, the official website is des.az.gov. The website offers a wealth of resources, including program eligibility requirements, application procedures, and frequently asked questions.

Specialties and Services

The Arizona DES specializes in delivering a range of crucial social services. Key programs administered by the agency include:

Cash Assistance (TANF): Provides temporary financial assistance to eligible families to help them become self-sufficient.
Healthcare Coverage (AHCCCS): Administers Arizona’s Medicaid program, ensuring access to healthcare services for low-income individuals and families.
Workforce Development Services: Offers training, job placement assistance, and other resources to help individuals find employment and advance their careers.
Child Care Assistance: Provides financial assistance to help eligible families afford quality child care.
Supplemental Nutrition Assistance Program (SNAP): Assists eligible individuals and families with purchasing food.

The DES is committed to providing accessible and efficient services to all Arizonans. It continually seeks to improve its operations and tailor its programs to meet the evolving needs of the community.

Accessibility and Amenities

The Yuma DES office is designed with accessibility in mind, ensuring that individuals with disabilities can easily access and utilize its services. The facility features a wheelchair-accessible car park, a wheelchair-accessible entrance, and a free parking lot. On-site parking is also available. These accessible features demonstrate the agency’s dedication to inclusivity and equal access to assistance. The environment is designed to be welcoming and supportive, reflecting a commitment to providing a positive experience for all visitors.

Community Feedback and Reputation

The Arizona DES has garnered considerable attention and feedback from the public. Currently, the agency maintains 152 reviews on Google My Business, reflecting a diverse range of experiences. The average opinion is 3.4/5, indicating a mixed but generally positive perception. Many reviewers highlight the helpfulness and professionalism of DES staff, particularly mentioning specific individuals like Angel Martinez, who consistently receives praise for her friendly and effective assistance. The positive feedback suggests that the agency is making a genuine effort to provide quality service and build relationships with its clients. While there are some areas for potential improvement, the overall sentiment indicates a valuable resource for those seeking support within Arizona.

Additional Points of Interest

Beyond its core services, the DES strives to foster a supportive and engaging environment. The office is equipped to handle a significant volume of inquiries and applications, demonstrating a well-organized and efficient operation. Due to the high volume of users, it is advisable to plan visits in advance. The agency’s focus on workforce development suggests a commitment to empowering individuals through education and training. The dedication to accessibility underscores the DES's commitment to serving all members of the Arizona community.

👍 Reviews of Arizona Department of Economic Security

Arizona Department of Economic Security - Yuma, Arizona

Daniel G.

5/5

Got my food stamps/Insurance approved today over at the Yuma DES. I think the person who helped me is named Angel Martinez? The punk rock lady with blonde/black hair and cat eye makeup.

Anyways, she was SUPER helpful, friendly and extremely professional. Give that chick a raise!
If DES were a business, I'd shop there everyday just to talk to her again. Not enough friendly faces in government jobs. Today's experience was very refreshing.

Thanks for the help! ☺️

Isabell P.

1/5

Adam Gomez was not only rude but kept rolling his eyes when my mother asked questions regarding her case. Not only did I get kicked out of the office for no longer being a “representative” in her case (which I have been for 11 years) but when I left he had to us an interpreter. My mom left feeling more confused & frustrated than how she arrived. You’d think that they would put Spanish cases with Spanish workers who actually can help & understand the client.

S P.

3/5

Smiles and caring in the front, but behind these compassionate federal programs are freemasons trying to hurt the people that need them, while they mooch off their government job.

Julio V.

1/5

Every lady in the front office have attitudes for no reason and are worthless. How they got that job is beyond me.

Brooke W.

1/5

They are absolutely useless to reach by phone because it would kill them to hire some actual people

Allie L.

1/5

It's impossible to get through the call center and no way of setting up an appointment. They say they will only call you from 3 numbers and if you follow that you will surly miss a call. One chance and then your stuck refilling out paperwork over and over again
Such a damn joke. No matter what time you call the center even if you do it at ten minute intervals they won't pick up.

Denise P.

1/5

Getting through to their call centre is almost impossible. You have to spend hours daily trying and it's always busy. After 2 weeks of trying still no luck. They really need to fix this. The locals need assistance as well!!

Laura K.

1/5

I honestly don’t get the point of opening a new building if they can’t help you in person. All they do is scan papers, tell you to wait for a response or tell you to call. I’ve seen a lot of people walk out of this place very disappointed. Elderly people needing help and they just tell them “you need to call”. I really missed their old system, where they used to tell you what documents you needed and help you right there and then. Then you call the number and can’t even talk to a real person. I wish the state would do something about this. I’m not sure if all the offices run the same. But something needs to be done!