Altamonte Medical Associates - Orlando, Florida

Introduction

Altamonte Medical Associates, situated at 1864 N Alafaya Trail B in Orlando, Florida, is a renowned medical clinic that has been serving the local community for many years. This well-established practice is dedicated to providing comprehensive, patient-centered care, focusing on preventive care and disease management. Led by a team of experienced and compassionate family practice physicians, Altamonte Medical Associates is committed to building long-term relationships with its patients, ensuring they receive the best possible care tailored to their unique needs.

Main Services

• Family Practice: Altamonte Medical Associates specializes in family practice, offering care for patients of all ages, from newborns to seniors. Their services include well-child visits, immunizations, school and sports physicals, and chronic disease management.
• Preventive Care: The clinic emphasizes preventive care, encouraging regular check-ups, screenings, and wellness exams to help patients maintain good health and detect potential issues early.
• Acute Care: Altamonte Medical Associates also provides acute care for non-life-threatening illnesses and injuries, such as colds, flu, sprains, and minor cuts.
• Minor Surgical Procedures: The clinic offers minor surgical procedures, including lesion removals, ingrown toenail treatment, and stitches.
• Disease Management: The team of physicians at Altamonte Medical Associates works closely with patients to manage chronic conditions, such as diabetes, high blood pressure, and heart disease, through education, medication management, and lifestyle counseling.

Location and Access

Altamonte Medical Associates is conveniently located in the Avalon Park neighborhood of Orlando, close to the intersection of N Alafaya Trail and Alafaya Woods Blvd. The clinic is easily accessible from major thoroughfares such as the East-West Expressway (SR 408) and the Central Florida GreeneWay (SR 417).

• Public Transportation: The clinic is served by the Lynx bus system. The nearest bus stop is located on N Alafaya Trail, just a short walk from the clinic.
• Parking: Altamonte Medical Associates offers ample, free parking for patients and visitors. The parking lot is wheelchair-accessible, with several designated spaces available.

Featured Characteristics

• Wheelchair Accessibility: The clinic is wheelchair-accessible, with a ramp leading to the main entrance and automatic doors to ensure easy access for all patients.
• Multilingual Staff: Altamonte Medical Associates is proud to have a multilingual staff, offering services in English, Spanish, and Creole to better serve the diverse community it serves.
• On-Site Lab Services: The clinic has an on-site laboratory, enabling quick and efficient processing of blood tests and other diagnostic services.

Practical Information

• Hours of Operation: The clinic is open Monday through Friday, from 8:00 AM to 5:00 PM. They recommend scheduling appointments in advance, although they do accept walk-ins when possible.
• Payment Methods: Altamonte Medical Associates accepts various payment methods, including cash, checks, major credit cards (Visa, MasterCard, American Express, and Discover), debit cards, and NFC mobile payments like Apple Pay and Google Pay.
• Insurance Accepted: The clinic accepts a wide range of insurance plans, including Medicare, Medicaid, and most major private insurers. Patients are encouraged to contact the clinic directly to confirm their insurance coverage.

Patient Reviews and Positive Aspects

Altamonte Medical Associates has an average rating of 2.4 out of 5 stars on Google My Business, with a total of 7 reviews. Although the overall rating may not be exceptional, several positive aspects can be drawn from the reviews:

• Caring and Compassionate Staff: Several reviewers commended the friendly and caring nature of the staff, noting that they took the time to listen to their concerns and answer their questions.
• Convenient Location: Patients appreciated the clinic's location, finding it easy to access and convenient for their needs.
• Efficient Service: Some reviewers praised the clinic for its prompt and efficient service, with quick wait times and thorough examinations.

While the reviews may reveal areas for improvement, it is essential to consider that every patient's experience is unique, and individual perceptions of care can vary significantly. Altamonte Medical Associates remains committed to providing high-quality care and continuously strives to improve its services based on patient feedback.

👍 Reviews of Altamonte Medical Associates

Suyen C.

1/5

Dr. Sturn is calm and to the point. I appreciate the service he’s provided this far, however, the staff needs more customer service skill to attend patients and the public. While trying to resolve a billing discrepancy from their negligence, they gave attitude and hung up the phone multiple times. This in my opinion should be unacceptable

Greg R. I.

1/5

Literally the worst experience I had with a Doctor's office. Stephen Sturn is rude, disrespectful and pretentious and so is the receptionist Shawnese. Literally hate calling this man a Dr. because he doesn't deserve the respect. This guy cut me off when I was talking to him in his office and he had a very hostile energy. I had to get up and leave before things escalated. I called about a medication and she snapped and said "Dr. Sturn doesn't want to fill it !!!" Then she called me a child. I'm talking straight hoodrat vibes here. She even told me that Dr. Sturn found her resume in the trash. Probably because whoever interviewed her had common sense and it obviously wasn't Sturn....I've gotten better customer service at the DMV and that's saying something!! There's no room for this kind of unprofessionalism at a Dr's office.
You'd expect this kind of service from a gas station clerk at 3am in the morning lol. Someone else left a bad review on here too so it ain't just me that feels like this. It's obvious any good reviews on here were from when there was different staff and when Dr. Sturn was a happier person....either they get it together or lose more patients. God bless them and good luck to their practice.

Matthew T.

1/5

Made a new patient appointment. Showed up for the date I was confirmed for, and even got a nice text message reminder for my appointment check-in from them on my phone as I arrived. I was told, I made a mistake and my appointment wasn't until an entire month out. They were nice enough to "fit me in" at the next time window 15 minutes later but I waited in the waitroom for over an hour past the new appointment window. I value the time of the doctor and their staff but it's apparent this place doesn't feel the same way.

Verne J. W. S.

5/5

Dr. Sturn and his staff are absolutely phenominal. My son had to go to his office to take a phyical. He made my son fell comfortable throughout the entire physical. Doctors like Dr. Sturn are hard to come by. He even educated my son who is a math wiz with something new to add to his kit bag... Oh... His staff was outstanding too... They made you feel at home from the time you walked into the office until you left...

Kelsey M.

3/5

They advertise same-day appointments and when I called I was told the earliest I could be seen was 4 weeks from now.

Jesse R.

1/5

Belittled and ignored me (24 y.o.) as he tried to pull information from my mom who i havent lived with in 8 years. Goodluck with dr sturn- i didnt.

Arbnor S.

5/5

Dr.Sturn is a excellent doctor, really personable! great office and staff. Highly recommend!