Alinea Medical Imaging - Pomona - Pomona, California

Sarah K.

I was called by my drs office at 4:03 pm to be there in 5 minutes so that I could participate in the screening event. I arrived exactly on time, was greeted my a receptionist, and asked to fill out the registration form. As soon as I grabbed the pen a Hispanic man in blue scrubs came from the bus into the office waving his arms in an X fashion repeatedly while saying very loudly over and over “we’re DONE! That’s it, no more we’re done!” The male receptionist asked him very nicely if he could see just one last one, to which the technician replied (again loudly) “NO we’re DONE! Done at 4 pm, our last one is being imaged right now” I calmly explained I had been called to come here…he cut me off rudely and said “well I don’t know who called you but we’re DONE!” I left to my vehicle in tears, feeling completely embarrassed and ashamed. If these aggressive and rude people are who you hire, I most definitely would NOT recommend this company. Absolutely uncalled for behavior and attitude.

Melody K.

Service was great. Three weeks post visit and zero communication! I have been referred for more screening but with zero records to go with it, not from Alinea, not from my doctor, not from a letter in the mail, just automated emails telling me I have been referred every other day for the past week. Then when I call they tell me they need the test results that go with the referral sent from Alinea and that they will give them a week to reply before reaching out again. Had I just scheduled a mammogram with my provider I would not be feeling like a ping pong ball in the medical system and would most likely have already had it done. Honestly, I do not recommend unless it is a last resort and there are no other options in your network. Not worth the mental anguish.

Amber M.

Had my very 1st mammogram today! Juan was very welcoming and checked me in quickly. Amy was great. She explained every step of the process and was very gentle. Super convenient location!

Shanon Y.

The staff here are truly wonderful!

I've been dreading getting my first mammogram since I've heard some horror stories from my coworkers about how painful and invasive they are. Although, from scheduling my imaging to the actual appointment itself, the staff at Alinea have put me at ease and made the process quick and simple.

I first spoke to Angelica to schedule my appointment and she answered all my questions and was really just so personable on the phone. I received several reminder texts until the day of my appointment with detailed instructions on how to get to the facility which was nice. On the day of my appointment the checkin was easy and quick. The facility was also very nice and clean. Patricia who did my mammogram was also extremely friendly and put me at ease, she walked me through everything that was happening and made sure I was doing alright. She was also open to answering any questions I had. The whole thing only took about 15 minutes and I did feel some discomfort but overall nothing painful and I would highly recommend getting imaging done here at Alinea!

Dorothy R.

Priscilla from the office called to see if I wanted to make an appointment that was referred to by my doctor. Priscilla was very courteous and patient, as I was looking at my calendar to set up the appointment.

Angel P.

I was seen on the May 17th for
my 1st mammogram At 48 so so nervous but Team member Patricia assisted me and she was by far one of the greatest nurses.
so sweet, kind and communicative on procedure. Made me feel very comfortable. Thank you again . Very happy with my services.

Baena_af D.

Amazing experience! I’d say the best customer service but they really make you feel more like family, like a close friend, not a customer. Maria is the best at what she does! Talking with her on the phone, even before meeting her, made me feel so comfortable, I went in there feeling less scared and stressed. At the facility, everyone was the sweetest, I felt like they actually cared about my health(which I’m sure they do). 100/10 service and attentiveness, thankful <3

Roberta R.

This was my first mammogram and Patricia was very concerned and consoling making me feel very comfortable with the test kudos to Patricia thanks so much.