AHF Healthcare Center - Biscayne - Miami, Florida

AHF Healthcare Center - Biscayne

The AHF Healthcare Center - Biscayne is a prominent healthcare facility located at 2400 Biscayne Blvd, Miami, FL 33137. With a phone number of 865222503, the center can be easily reached for appointments or inquiries. Their website, hivcare.org, provides comprehensive information about their services and resources.

Specializing in doctor visits, blood testing services, and HIV testing, the AHF Healthcare Center - Biscayne caters to a wide range of healthcare needs. The center prides itself on being an inclusive and welcoming environment, as evidenced by its wheelchair accessible entrance, parking lot, and restroom, as well as its LGBTQ+ friendly policy.

With a total of 22 reviews on Google My Business, the AHF Healthcare Center - Biscayne has an average rating of 2.5/5, indicating a mixed reception from its patients. While some may appreciate the center's commitment to accessibility and inclusiveness, others may find the quality of care to be lacking.

Overall, the AHF Healthcare Center - Biscayne offers a range of healthcare services in a wheelchair accessible and LGBTQ+ friendly environment. While the center's average rating may not be the highest, its dedication to providing care to all members of the community is commendable.

Specialties: Doctor, Blood testing service, HIV testing center

Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, LGBTQ+ friendly

Opinions: This company has 22 reviews on Google My Business.

Average opinion: 2.5/5

👍 Reviews of AHF Healthcare Center - Biscayne

Mr. K.

1/5

I typically don't post negative reviews, but this one counts. I drove 40 minutes based on the website times, and Google time reflected. This was the second event where I came to this location only to be told they closed early and that these times vary. As a medical facility that caters to the public. Picking and choosing your hours is irresponsible to the very patients you're trying to serve. Not only that, some patients travel long distances to get to this location. If you decide to change your hours at the drip of dime or because you just want to close the doors early, you would be advised to post even if it's based on a patient que. Very poor service. Not the type of place you should go unless you can get validation, they will be open according to their website hours. No one want s to fight traffic just to be told you decided to close early. Also, the office doesn't pick up their phone to verify.

Alfred O.

1/5

I have visited the Ft. Lauderdale & Brickell Branch of this AHF center. Brickell Out of the closet experience has been disappointing. Front desk attendants are not helpful and seem to always have a bad day not willing to help or even speak to provide guidance. They have a waiting area for which you cannot sit or spend time at the charging stations since they dont like having patients around where they are visible. Overall, not once has the attention been pleasant or accommodating. Much to desire from a “wellness” center.

Kayhan U.

1/5

I arrived at 10:13 am in the morning and I waited in the line for almost 1.5 hours. They took my friend upstairs and he asked me to wait with him. The nurse came to Room 9 and he was exceptionally rude and asked me to go downstairs and wait there. I left immediately. Half an hour later they called me for my exam. And I told them they kept me waiting for quite a while. I understand they might be understaffed, but I cannot tolerate the ill-educated, rude behavior from your employees. I would rather go to Wilton Manors and work with a professional.

Rachel H.

1/5

If I could give less stars, I would. I’ve been here in room 13 for 30 minutes. That’s after already waiting 1 1/2 hrs to get called into a room. This is also the 3rd time I’ve had to come here, because like others said, they will close at 12pm for “lunch”, when the listed time they are closed is 2-3pm. This place is literally the worst place to get tested for STDs that I have ever been to. And I don’t even want the AHF account to comment saying they’re working on their appointment system. I asked everyone here, THERE IS NO APPOINTMENT SYSTEM FOR TESTING. The only reason I’m here is because it’s the closest place to my home.

Willy R.

1/5

The people who work at the front desk should change them all. They treat you without kindness, they receive you with a serious look and they do not have any kind of flexibility if you arrive a few minutes late for your appointment. I know the doctors have more appointments scheduled but please a little more kindness. At 3 they close for lunch. I was there 1 hour before and came back a few minutes late and they didn't serve me. The same thing happens if you are going to change a date for analysis or an appointment, they get upset, they tell you no. There is not the slightest attempt to resolve the situation. It is already the second or third time that I receive terrible attention from the reception. The rest of the care by doctors, nurses and other staff is excellent. They should analyze that because it is a generalized opinion according to what I read the other opinions

Robert S.

1/5

I have spent 4 hours driving thru Miami to help a friend get tested. I arrived at this location at a little after 5pm yesterday they had a sign posted they were done testing for this day. I have read other reviews that this is seemingly the norm to get staff out by 6. I'm very empathetic to that, but then change your hours to 5PM to save someone like me the traffic nightmare to get there before 6 - only to be shut out because it's after 5. I arrived today about 10 minutes to 2pm. Noticed online that it says closing soon - for lunch break. I, again totally understand the reasoning for this. Unfortunately, the signs were already posted, and I'm sure not instantly before I walked thru the door, that they were on lunch. I love the service provided and find it invaluable, but between, traffic, parking, and flat out unreliable hours, I sadly have to drive an hour to Ft Lauderdale to get the services I need. Never once has AHF Broward given me any issue. Be transparent with your actual hours and you'll see that it will streamline your efforts and make it work out better for all involved.

Jon

5/5

So many people complaining about the wait and business hours. Go somewhere else then and pay for std tests.i Love this place. Staff are really professional and it’s free. Thank you

Richard P.

1/5

It is very unfortunate that after waiting two weeks for results of testing I had to be the one to call only to be told “there was a problem, you’re going to have to come in to get tested again!”
Like how unprofessional is that!!
These are very sensitive issues you guys are dealing with. People are sometimes worried until they receive their results which they have to wait a whole 2 weeks for and then…you’re told there was a mistake and your information is not in the computer, come back and do the tests again. SMH.
You guys have to do better.