Advantage Dermatology - Neptune Beach - Neptune Beach, Florida

Michelle M.

Just bad! I waited one hour to then be told Dr Perez was not on site. Then saw someone else who couldn’t identify the mole I showed him and wanted to just cut it out. I refused to have this done. Then I got sent a huge bill for the office visit and removal procedure done by Dr Perez who wasn’t even there and it wasn’t even done. Tried to call and left messages but never got a call back, no email address anywhere to contact them that way. Just poor service and standards. I will not be paying their incorrect invoice or ever returning.

Slik M.

So at first when I went to this office it was a pleasant enough experience but the appointments leading up after that weren’t really needed because they never did anything. Every visit I have had at this office I was overcharged every single time and it was only because I brought it up they would give me credit. The last visit I had I made due to being in a lot of pain and I paid the same as always just for them to tell me to keep doing what I am already doing which I could have done on my own without paying money for that advice. And that last visit was also overcharged and since I decided I will no longer be going back it is a lot more difficult trying to get a refund from them. I want to add the PA I was seeing left and so that last visit it was a completely different person and after waiting for what seemed like forever said keep doing what you’re doing and come back in 3 weeks like she couldn’t get out of there fast enough. They make you pay up front but the estimate is never accurate and if you don’t tell them on your next visit they will continue to overcharge you.

Nicole H.

Wish I could give this place 0 stars they suck. Had me wait almost two hours just to take 3 pictures and do nothing for me. Don’t waste your time at this slow establishment.

ilaha A.

I had came here 30 minutes early for my appointment and still ended up waiting about two hours just for a provider to come and see me, And waited 30 minutes just for her to come in the room and try to Prescribe my 12 year-old daughter pills. My daughter has sweaty hands and they were trying to prescribe her pills for it acting like there wasn’t any other option other than that. I am very dissatisfied and will not be coming back. Don’t know how this place has a four star review. They probably write their own reviews.

Stephanie S.

Been coming to this dermatologist for over 4 years and we love this office. Dr. Sy is nice to my kids and has always been attentive. He’s thorough and even recommends more economical treatments as an option when necessary because he doesn’t just push certain brands or rx.

Kristen A.

As of August, still waiting on my refund because they overcharged me in March. They have been giving me the run around despite multiple calls over the past 5 months. Thankfully I keep a close eye on my insurance EOBs, wondering how many patients have lost money due to the poor handling of financial matters.

Julio C.

Great providers, very knowledgeable, all the staff are very kind and respectful. Definitely my health is in great hands!

Cheryl K.

Currently sitting for the last hour in a room while the doctor battled “traffic”. Appt 9:15. Dr allegedly wasn’t even in the office yet by 9:40. Now 10:20 and still no dr. Last month I had an appt but scheduler never mentioned it was at a different location that I never knew existed. So here I am after waiting almost a month to be able to be seen again and no one even cares about the time wasted. If I was an hour late would it be ok? No. Would I have to pay a fee? Yes. Why am I paying a copay and no one is being held accountable. Here is my view for the last 65 minutes.

When I leave I’ll be making my annual follow up at a new dermatologist. Save yourself the trouble do that instead.