Mercy Convenient Care - Eureka Springs - Eureka Springs, Arkansas

Mercy Convenient Care - Eureka Springs is a reliable and convenient choice for your urgent medical needs. Located at Address: 121 E Van Buren # D, Eureka Springs, AR 72632, this urgent care center is easily accessible for those in need of immediate medical attention.

The facility can be reached at Phone: 92537158 during their operating hours. For more information, you can visit their website at Website: mercy.net.

Mercy Convenient Care - Eureka Springs specializes in providing urgent care services, ensuring that you receive the medical attention you need in a timely manner. Some of their key features include a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom, making it easy for people with mobility issues to access their services.

Additional amenities include on-site parking and restrooms, making your visit as convenient as possible. It is recommended that you make an appointment prior to your visit, but walk-ins are also welcome.

According to Google My Business, Mercy Convenient Care - Eureka Springs has received a total of 31 reviews with an average rating of 3.7/5. This suggests that the majority of patients have had positive experiences with the facility and the care they received.

Reviews of Mercy Convenient Care - Eureka Springs

D Holland

5/5

A very positive experience! I don’t live in ES - just in town visiting family and needed a doctor on short notice. I walked in, waited a little while, and was seen and treated by Cathy who was professional and knowledgeable. Megan at the front desk was very courteous and helpful too as she worked through insurance questions. Thank you, ladies!

Jak Ruff

5/5

Very kind, and very helpful. Since she knew I was self-pay Cathy made sure to find a medication that was effective but on the cheap side. The whole staff was very kind to me, which was nice as I haven’t been to a medical office in years.

Laura Bonham

1/5

The front door and online says they close at 4pm.. guess that only really matters depending on who is at the front desk. My mom called at 3pm and they told her the latest I could come in would be 3:30. So I drove from holiday island to eureka for my baby to be seen. I walk through the door at 3:24 and the receptionist with red hair looks at me like I’m dumb and asks me what’s wrong. I tell her my baby (7 month old) is running a fever, has been crying all day and I think her ear is hurting and that we need to be seen. She’s like “well, we’re full. Have you called her pcp? Otherwise maybe you need to go to the ER. We’re full.” I guess sick babies dont matter if it could possibly keep you at work a little longer and disrupt your plans. Skip this one all together and try Washington Regional on Passion Play. They have much more compassionate and professional service and are a better hospital overall.

Paula Koch

5/5

The staff at this walk-in is amazing. Nurse practitioner Cathy is compassionate and knowledgeable. After having "the crud" for over two weeks and testing neg for covid twice, I finally went to Mercy Clinic. Even though they were busy, the wait was short. All staff were efficient. And they have strict protocol for covid. This is my second experience with this walk-in clinic and I cannot recommend it highly enough.

Lauren Saab

1/5

I’m not the type of person to leave a bad review, but my experience here warrants one. First of all, I waited like 2 hours to see the physician (which would have been fine, if they treated me kindly once I was seen.) However, that wasn’t the case. The physician (Cindy I think) was immediately dismissive of my issues and seemed like she wanted to get me out of there as soon as possible. I had to ask in order to get any tests done, and they didn’t even have any flu tests to use on me. She seemed irritated with me the entire time and implied I was faking my illness. I had to interrupt her as she tried to usher me out in order to get a Covid test. I have never felt so disrespected in a professional setting, and it made it worse that she gave me nothing to ease my symptoms. I left wondering what I had done to make them so upset with me.

Fiona Richards

5/5

Arrived on Thur as they opened. Great care...felt like Dana Howard was thorough and diagnosis was on point. She sent me for CT scan. Today I got a personal call from her checking on me. WOW thank you to all of the team.

Candice Randall

5/5

I had an amazing visit! I got right in and had no problems at all! Cathy was wonderful and so was the receptionist and of course the nurse was wonderful! All these ladies was a blessing and very helpful. They got me all taken care of and on my way.I will for sure use this place in the future if needed.❤

Paula Fuller

1/5

I went to Mercy Convenient Care yesterday and they would not see me . The doors are locked and you have to call the number on the door for service . I called the number and told them I had a serious rash that was poison ivy /oak / sumac or something and it was starting on my eye lids and I was concerned and need something before it went into my eyes . I was told they were closing after a long wait on phone . That they would be closed until Saturday . Went to my car and a lady pulled up and went right into clinic . I called back and asked why she told me they were closed . She then told me sign was unplug and they were closed. I told her the sign was on saying open and just saw a lady go in , she hung up on me !!!! Well today I woke up with both eyes swollen shut !! I do not recommend this place for anything !!! Shared my story with someone and they shared with me that they had sent someone there and they refused to see them also ..