Memorial Hospital Los Banos - Los Banos, California

subrina S.

My sister in law just had her first baby here and worst experience for her as a first time mother! Her OBGYN went on vacation the same day he knew she would go into labor. She went to see him at 9am and he told her to go to the hospital at 1145pm to start the labor process. Once it was time, nurse came in and told her that her dr went on vacation so it was going to be another person (Dr. Prophet who was rough with her the last time she seen him at her 2nd to last appt cuz her original doc was on vacation). Prophet was notified ahead of time that my sister would be going into labor soon and he didn’t show! Once my sis was ready to push they told her to wait and not to push because her obgyn wasn’t there yet. They told her to wait 10 min! 15 min pass and she’s already getting mad because she needs to push!! You can’t tell a pregnant woman NOT TO PUSH when it’s already time!!! 45 min later the Doc comes in and is going back and forth with my brother (mind u, my brother had every right to be upset with him being 45 min late, when he got hours notice!)

L J.

No stars. I’ve been trying to get through to someone in administration for over an hour and a half. No one answered and the call cuts out. When I have gotten through to the appropriate extension I had to leave a voicemail both times and requested a call back regarding a time sensitive matter. And the other time I got through I was redirected to an entirely different specialty outpatient clinic? I’ve even emailed staff there and have had no responses. It is very concerning that a hospital is having these type of issues and I hope they are able to implement something to provide better communication and service.

Alejandra C.

Worst hopistal ever !!! Brought my grandma into ER . Pretty much all staff is rude !! Including the Dr . Also, the hospital is disgusting !! Blood all over the place ! Dirty 2x2 gauze all over the floor . Idk how this hospital is running !!! Leaking equipment !! Staff yelling across the room . Ask for assistance and they would just never come ! Unfortunately couldn’t take her to Sutter Tracy ! But would definitely avoid this hospital if you could !!

As I read the rest of the reviews on this hospital i couldn’t agree more !!
I understand as an emergency department you are busy . But , we bring our loved ones in thinking they will be taken care of . I had to talk to the lead nurse in order to draw attention to my grandma . As soon as I told him I had left a negative review on their hospital he asked for me to please talk to him about my concerns so he can make it better ! That’s when my grandma surprisingly had more attention on her . I noticed something was wrong with how they attended my grandma . It’s sad to see how the nurse in training was the one to notice her antibiotics were not even being given to her ! The whole time we thought she was being given her medication ! One of the nurses I could tell was shocked / embarrassed because she knew I was already upset about the entire situation .

They had told me that she didn’t have any type of infection after i demanded someone come in to give me any kind of update ! You could visibly see the nurse was irritated . I had to tell her that my grandma has history of sepsis . And they never gave her a urine test because her blood work “ did not show any infection “. Yet when my grandmas heart rate began to elevate they went straight to get a urine sample !! Just to tell me later it looks like she has a UTI . Ok ? So y’all had to wait for the patients family member to tell you to check her health history? Things were all over the place . They came in to take her for a ct scan . Couldn’t take her bc she wouldn’t cooperate . Radiologist said he can try to take her and scan in that position . Dr. In charge said nope ! You can come back later . You are not going to do that ! In such a rude manner ! Also, never once did she come in to speak to me in regards to my grandma .

Later when the nurse came in to give me some updates after I demanded them , she assured me my grandma has her scan done . And I told her she did not . She kept insisting she did ! I told her she did not ! Until one nurse came along to tell her she did not have her scan done bc she was not cooperating . They honestly are just all over the place .

Once we admitted her into a room . It was a completely different story . Her nurse was incredible! Soooooo sweet, caring and just completely opposite of the ER room !

She did mention she had an ultrasound done , which she never did . And I had to tell her she did not have any kind of ultrasound done . She mentioned they had entered she had it done along with some results ? HOW ?!

I guess all I want to say is . ER room needs to be more careful .

Jey U.

I moved here 3 days ago. And had to come into this local hospital! Let me tell you this.... every nurse in the E.R. and everyone that got me site up in my room you ALL are so great. You made feel relaxed even tho I was hurting lol. Even the guy up front when I came in was great calm cool and the dietary girls that came in were very on point super. I feel like I met like 20 ppl but it was great everyone was just great at what they were doing period. You all made it easy and here's Some name drops ! CINDY, BETH, JENNIFER, MARIA, polish, deigo, Natalie, Yvonne ,Teri!! Cheers really thank! Oh and got my jello!!!! And I can not for get about the night crew they were also sweet, fast to bring me so.ething if o needed it like water and tea. There the best out here! Austin, jen, sun, Imee! From - My Name Is Jeff!

Helen B.

Went in for fracture ankle which looked really bad was infected and swollen after going to emanuel in turlock . They had my ankel looking and feeling 100% better in less than two days i had 3 doctor working on my ankel . And everyone that I met over my two day stay was over the top nice and helpful. I still have to go back for follow up visit when the infection is all gone . I cant thank you enough for your help . I wish they had more than 5 star rating because you people deserve it.

Yong

Let’s just say last night was interesting in the triage, I felt like I was listening to bickering couples between employees. I’ve never had some start an IV with 1 glove and 1 bare hand. I’ve hated going to this ER ever since I’ve lived here and unless it’s a real bad situation LB ER is not my even my 10th pick.

Cindy F.

Not a good place if you signed up as a organ donor on your license. They won't try as hard to save you. A patient, while semi asleep, overheard a doctor and a nurse fighting over the patient's body. Nurse advocated to save the patient's life while the doctor wanted the parts.

Rodrigo

Los baños memorial hospital sutter health,
The experience we’ve had so far while my daughter was in labor we couldn’t be more happier. The RN for the night shift and day shift were extremely so helpful and respectful caring making sure my daughter had everything she needed while she was in the delivery room.
It’s fair to say we had a great experience every time we were at the hospital from the reception area all the way to the RN team and the rest of the team in different areas as we communicated with everyone for directions and help.
Thank you to the entire Team at los banos memorial hospital sutter Health for always trying.
Room LDR 1.
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