Piedmont Physicians at Riverchase - Phenix City, Alabama

Piedmont Physicians at Riverchase: A Comprehensive Overview

For individuals and families in Phenix City, Alabama, seeking comprehensive and accessible medical clinic services, Piedmont Physicians at Riverchase stands as a reliable and well-regarded option. Located at 5009 Riverchase Dr Suite 500 Suite 500, Phenix City, AL 36867, United States, this practice offers a range of services delivered by experienced physicians and staff. The phone number is 3344489505, and you can find more details on their website at care.piedmont.org. This detailed overview will provide prospective patients with the information they need to make informed decisions about their healthcare.

Specialties and Services

Piedmont Physicians at Riverchase operates as a general medical clinic, focusing on preventative care, diagnosis, and treatment of a wide variety of common ailments. While they do not specialize in any particular area, their team provides a full spectrum of primary care services, including:

• Annual physical examinations
• Immunizations
• Management of chronic conditions such as diabetes and hypertension
• Treatment of acute illnesses and injuries
• Routine screenings and health assessments
• Minor wound care
• Referrals to specialists when necessary

The practice is committed to providing patient-centered care, prioritizing the individual needs and concerns of each patient. They strive to build strong, trusting relationships with their patients, fostering a comfortable and supportive environment.

Location and Accessibility

The Riverchase location is strategically situated for convenience, offering easy access to residents of Phenix City and surrounding communities. Key features of the facility include:

• Wheelchair-accessible car park: Ensuring ease of access for patients using mobility aids.
• Wheelchair-accessible entrance: Facilitating access to the clinic for individuals with mobility limitations.
• Wheelchair-accessible toilet: Providing a fully accessible restroom for patient comfort and dignity.
• Toilet facilities: Standard restroom amenities are available.

The practice’s commitment to accessibility extends beyond the physical space, with staff trained to provide assistance and support to patients with diverse needs.

Patient Feedback and Reputation

Piedmont Physicians at Riverchase has garnered positive feedback from its patients, as reflected in its 25 reviews on Google My Business. The average opinion is a commendable 3.8 out of 5 stars, indicating a generally satisfied patient base. Reviewers frequently praise the doctors' professionalism, compassionate care, and efficient service. Common themes in the reviews include:

• Positive comments regarding the doctors' knowledge and expertise.
• Appreciation for the friendly and attentive staff.
• Recognition of the clinic's commitment to patient comfort and convenience.
• Satisfaction with the quality of care provided.

While there are always opportunities for improvement, the overall patient feedback suggests that Piedmont Physicians at Riverchase is a valued healthcare provider in the community. The practice consistently strives to address patient concerns and maintain high standards of care.

Practical Information

To ensure a smooth and convenient experience, Piedmont Physicians at Riverchase accepts various forms of payment. They accept credit cards, debit cards, and NFC mobile payments. It's important to note that appointment required for all visits, and appointments are highly recommended to optimize patient care and minimize wait times. Scheduling an appointment can be easily done by calling the clinic or through the online portal on their website.

Additional Points of Interest

• Online Scheduling: Patients can conveniently schedule appointments through the practice’s website.
• Patient Portal: Access to medical records and communication with healthcare providers is facilitated through a secure patient portal.
• Insurance Acceptance: The practice accepts a wide range of insurance plans. Patients are encouraged to verify coverage with their insurance provider.

Contact Information Summary

In conclusion, Piedmont Physicians at Riverchase presents itself as a dedicated and accessible healthcare provider within Phenix City. With its comprehensive services, convenient location, and positive patient feedback, it’s a solid choice for individuals and families seeking reliable primary care. The commitment to accessibility, coupled with a focus on patient satisfaction, contributes to its reputation as a valued member of the local healthcare community.

👍 Reviews of Piedmont Physicians at Riverchase

lindsey W.

3/5

Doctor Ellis is a very nice and thorough doctor. He listens and answers questions very well. He is compassionate and intelligent. I would rate him 5 star but the office and appointments are a very different experience. The phone is ALWAYS busy! I have never been able to get anyone on the phone. The wait times are absolutely ridiculous. I've waited 3 hours for a 5 minute visit, and 1 hour has been the minimum wait every time. The waiting room has a VERY strong perfume scent that affects my sinuses the moment I walk in and I dont have allergies; note to those that do have asthma and allergies, be prepared to experience this for the hours you wait for your appointment. Other than that, I hope doctor ellis reads this and makes some changes with overbooking appointments, phone system, etc

Linda M.

2/5

Dr Ellis is the best. Girls that set up the appointments are horrible I had my appointment cancelled 4 months in a row because I wanted to see Dr Ellis and not the d assistant no calls Dr Ellis told me I could see him and when I went in they had changed much appointment to the assistant. I did not know until she came in the room. Still no results on my lung xrays. The office staff over steps there bonds. 4 cancelled appointment. 4 days getting off work. Never again.

Steven K.

2/5

First off, excellent doctor. Dr Ellis is a fine physician, never had any problem with him. On the other hand, the rest of the staff can be very rude and condescending. The office is not a family environment, they will make you leave if you bring your children even if you have no choice but to bring them. Called to schedule an appointment, told it was a certain day and time. When we got there they had no record of it. Called on a Monday to get get seen, they said come in Tuesday for a wall in between 9AM and 10AM ,.. we get there at 9:15 .. the office doesn't open until 10. Two hours later still not seen by the doctor. If you can get over the poor quality of service from the staff, the doctor is a great doctor. Otherwise do as we are now considering and move on ...

Kennisha G.

1/5

I made an appointment for my husband and myself at the same time and day. I took time off my job to report to this appointment. We did have our kids as we do not have a baby sitter in the middle of the day. One of the nurses noticed my son going to the restroom and asked us to leave. They stated children are not allowed in the lobby unless they have an appointment. I am extremely upset as this was a waste of time. They did not inform me of this when I scheduled my appointment. I wouldn't recommend this facility to anyone unless you are childless. I wouldn't want you to schedule an appointment and the babysitter backs out at the last minute!

Robin E. B.

5/5

Dr. Ellis, is the best hands down! I was a critically sick young lady when I first started going to see Dr. Ellis. He has always been known for a clean and sinus friendly office. As a heart patient it is appreciated. He took time to listen to me, review my history and my story. He immediately admitted me to the hospital and coordinated with my heart doctors to see about me. I am currently in need of a heart transplant and living on an LVAD as a support to substain life and he always takes good care of me. He has never shown me fear or worry about my situation. He has cared for my mother who was a challenge at times, but always respected her and keep her on task with her medical needs. I have sent him numerous people who complained their doctors didn't care about their medical problems or had time to listen. He is a praying physician and there are times when I needed just that to see me through because things medically didn't look promising on paper. Him and his beautiful wife will pray for and with you. As, for children being allow in the office, the sign is there probably for their medical safety I don't know. However, I do know my son has just turned 12 and he is part of my caregiving team as I have been going to that office for a long time. There have been a few occasions where I have brought him, and no one has ever been rude or hurtful to us. Every doctor's office has a flaw or two. Discuss it with the office manager or Dr. Ellis, he will listen. If you want a doctor who always has your best interest at heart and comes to the hospital to see his own patients, will help get services and equipment to assist you in your home he will go that stretch with and do follow ups to ensure things are done as prescribed. He is always on top of everything yearly you need. Phenix Medical Ministry is where you will find the best care ever under Dr. Daryl A. Ellis. This is my Testimony!

Dawn S.

5/5

Dr. Ellis did an awesome job. I had a billing problem and had to call and speak with Sharon Williams. She worked deligently to solve my problem and was kind and very considerate

John R.

5/5

Been a patient of Dr. Ellis for 6 years. Excellent provider, and I have recomended him to several people who were looking for a primary physician.

Laurian

5/5

Love this place. Excellent experience. Wonderful staff and doctors. Highly recommend.