NAPA Auto Parts - Automotive Care Center of Overgaard - Overgaard, Arizona

NAPA Auto Parts - Automotive Care Center of Overgaard is a well-known and highly regarded automotive center located in Overgaard, Arizona. This business is conveniently situated at Address: 2828 AZ-260, Overgaard, AZ 85933, United States. You can quickly reach them by phone at Phone: 9285354898. Their website, Website: napaonline.com, is an excellent resource for learning more about their services and products.

This business specializes in providing a wide range of automotive services, making it a one-stop-shop for all your vehicle maintenance and repair needs. However, Specialties: are not explicitly mentioned on their website or Google My Business listing.

Some of the other points of interest about NAPA Auto Parts - Automotive Care Center of Overgaard include:

1. Veteran-owned and women-owned business
2. Kerbside pickup
3. In-store pick-up
4. In-store shopping
5. On-site services
6. Wheelchair-accessible car park
7. Wheelchair-accessible entrance
8. Oil change
9. LGBTQ+ friendly
10. Appointment required
11. Quick visit
12. Batteries
13. Credit cards, Debit cards, Mobile Wallets, Credit cards accepted

They have received an impressive Average opinion: 4.4/5 from a total of 153 reviews on Google My Business. This high rating indicates that customers are highly satisfied with the quality of products and services provided by NAPA Auto Parts - Automotive Care Center of Overgaard.

Reviews of NAPA Auto Parts - Automotive Care Center of Overgaard

Justin Ranft

5/5

Great helpful staff. Easy and smooth process to get a vehicle released from impound even as a competitor myself 1 1 towing outfit to another. Glad to meet you guys. Thank you

Peter Marquardt

5/5

10 STARS ⭐️ EXTREMELY HELPFULI came up from the valley to do what I thought was something simple and then discovered I had an issue with a trailer. Noticed the ubolts on the driver side of the trailer were broke and missing a bracket. Luckily they had two new ubolts that fit exactly but unfortunately did not have the bottom bracket to fasten to...however this is where the 10 star rating comes in...owner Fritz and the other guys helped search the store for something and amazingly found a used bracket that I had to finagle a bit but it worked perfectly! Absolutely above and beyond and got me out of a bind so I could get back to the valley. Thank you Napa and team

Lisa Vincenti

5/5

Nice and helpful and have most of what we need

Marilyn Shultz

2/5

They had what I came in to get. Place is dirty The owners are unfriendly and grouchy.

Travis Branam

5/5

The people here are always friendly and professional. I have been coming here for over 10 years and get my vehicles serviced here.

Lavish Crew

1/5

If I could leave 0 starts I would. Don’t listen to the other reviews from locals that live in the area, my car broke down in the snow in Heber and I was treated as if I didn’t matter. My car was towed on a Saturday and was told they “couldn’t work on the vehicle until Monday because we don’t have a mechanic in shop on the weekends. We’ll call you on Monday with more information.” I figured ok, small town makes sense, they’re busy living their life and there’s only so many people who can work on vehicles around here, especially in the snow. But Monday comes around and I receive no phone call, so I decide to follow up about 30 minutes before closing only to be told by Dawn that my vehicle had not been touched. I mentioned I lived out of town, my car broke down, and NEEDED my vehicle in order to get to and from work, but was once again told by Dawn that “breakdowns don’t take priority to scheduled appointments.” But then heard Aaron (the manager) in the background mention a few things wrong with my car. (Interesting as I had just been told that my car hadn’t been looked at yet they knew what was wrong?) They quickly called me the day after to mention several things wrong with my vehicle that just didn’t seem to add up. I politely asked for an itemized list to be emailed over to me of everything they said was wrong with my car but was once again told told by Dawn “I have no way of getting that too you.” AFTER taking over the phone call from Bill. I feel very screwed, I feel very taken advantage of, and I feel very victimized. NOBODY (besides locals) with car issues in Heber-Overgarrd should ever trust what this NAPA location tells you. I just needed a helping hand as I traveled through this little town and it turned out to be the worst mechanic experience I’ve ever had. If you have car issues in this area and live out of town, pay the money to be towed home. I PROMISE it will SAVE you money in the long run.

edna jankowski

5/5

Courteous, efficient, very nice people. They accommodated my needs to wait for my truck and to have my dog with me. I was able to sit outside with my dog. They employ cats. I'll definitely be back.

Joseph Schaeffer

5/5

They Was amazing! They took time to let me bring my wrecked car ( aka towed there) to see if it was fixable on my camping trip But it was not. They was patient with me bc I live in flagstaff and could not get it of there property right away, they gave me time to find a junk yard to come pick up my vehicle. Thank you for understanding and being patient with Me. Bless you all there at napa. Thank you so much! Much appreciated.