Native American Health Center- 7 Directions - Oakland, California

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For individuals seeking comprehensive healthcare services with a culturally sensitive approach, the Native American Health Center – 7 Directions stands as a vital resource in the Oakland community. Located at 2950 International Blvd, Oakland, CA 94601, United States, this center provides a range of medical services tailored to the specific needs of Native American and Alaska Native populations. With a dedicated phone line at 5105354400 and a detailed website at nativehealth.org, prospective patients can easily access information and schedule appointments.

Specialties: The Native American Health Center – 7 Directions primarily operates as a medical clinic, offering a broad spectrum of primary care services. These services encompass preventative care, chronic disease management, acute illness treatment, and basic health screenings. The clinic’s focus extends beyond simply treating illness; it prioritizes holistic wellness, recognizing the interconnectedness of physical, mental, and spiritual health within Native American communities. They strongly believe in addressing the social determinants of health – factors like poverty, housing, and education – that significantly impact well-being.

Key Features and Accessibility: The center is committed to ensuring accessibility for all its patients. It boasts several features designed to accommodate individuals with diverse needs. These include:

• Wheelchair-accessible car park: Providing convenient parking for individuals using wheelchairs or mobility devices.
• Wheelchair-accessible entrance: Ensuring a seamless transition from the exterior to the clinic’s interior.
• Wheelchair-accessible toilet: Offering accessible restroom facilities.
• Toilet facilities: Maintaining clean and accessible restroom options.
• Appointments recommended: Encouraging patients to schedule appointments in advance to guarantee timely care and avoid long wait times.

Community Focus and Cultural Sensitivity: A cornerstone of the Native American Health Center – 7 Directions’ mission is its deep respect for Native American culture and traditions. The staff undergoes cultural competency training to ensure they understand and appreciate the unique perspectives and experiences of their patients. They acknowledge the historical trauma and systemic inequities that have disproportionately impacted Native American communities, and they strive to create a safe and welcoming environment where patients feel respected and valued. The center actively collaborates with local tribes and organizations to promote health equity and address community-specific health challenges. They recognize the importance of traditional healing practices and integrate them into their care when appropriate and desired by the patient. This approach emphasizes patient empowerment and shared decision-making.

Patient Feedback and Reputation: As of today, the Native American Health Center – 7 Directions has garnered 57 reviews on Google My Business, reflecting a significant number of patient experiences. The average opinion is 3.3/5. While the average score indicates room for improvement, many reviews highlight the center’s compassionate staff, culturally sensitive care, and commitment to serving the community. Some patients commend the clinic’s responsiveness and willingness to address complex health issues. Conversely, a few reviews mention longer wait times or challenges with appointment scheduling. However, the prevailing sentiment suggests a dedication to providing quality care within the constraints of limited resources.

Detailed Information & Contact: For those seeking to learn more about the Native American Health Center – 7 Directions, the following information is readily available:

• Address: 2950 International Blvd, Oakland, CA 94601, United States
• Phone: 5105354400
• Website: nativehealth.org

Overall Recommendation: The Native American Health Center – 7 Directions represents a valuable asset to the Oakland area, particularly for Native American and Alaska Native individuals seeking primary care and a healthcare experience rooted in cultural understanding. Despite the average review score, the center’s commitment to cultural competency, accessibility, and community engagement makes it a noteworthy option for those in need of comprehensive healthcare services. Patients are encouraged to schedule appointments in advance and to communicate openly with the staff about their health concerns and preferences. The center's dedication to holistic wellness and its collaborative approach to care are commendable, offering a pathway to improved health outcomes and a greater sense of well-being.

Further Resources: Beyond the services offered at the clinic, the Native American Health Center – 7 Directions collaborates with various organizations to provide additional support to its patients. These partnerships may include referrals to social services, mental health counseling, and substance abuse treatment programs. The website (nativehealth.org) provides links to valuable resources and information on relevant health topics. It is also recommended to contact the center directly to discuss individual needs and explore available support options. The center consistently strives to empower its patients to take an active role in their health journey.

Conclusion: The Native American Health Center – 7 Directions is more than just a medical clinic; it is a community hub dedicated to promoting the health and well-being of Native American populations. Its commitment to cultural sensitivity, accessibility, and holistic care makes it a trusted resource in Oakland. Patients seeking compassionate and culturally appropriate medical services are strongly encouraged to consider this center as a valuable partner in their healthcare journey.

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"summary": "The Native American Health Center – 7 Directions provides culturally sensitive medical care and a range of health services to the Native American community in Oakland, CA, prioritizing accessibility and holistic wellness.",
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👍 Reviews of Native American Health Center- 7 Directions

Marie A.

2/5

came in for my appointment and was actually considering switching over to this office, but after today’s experience, I won’t be returning. The receptionists were rude and unwelcoming, with no customer service skills at all. My medical assistant didn’t greet me or introduce herself, which made the visit feel very impersonal. The only positive part of my experience was the doctor—he was excellent. Unfortunately, the rest of the staff left a really poor impression.

Mia B.

1/5

If I could leave zero stars, I most definitely would. Reading the other reviews goes to show that I’m not overreacting. The girls at the front desk are lazy and lack work ethics. I hope they see this too. The paperwork backlog is outrageous, they never answer the phone, are rude, and simply DONT do their job. They don’t do a DAMN THING. It seems like they’re only there to say they work in a medical office and carry around a damn Stanley cup. The dental desk ladies and the doctors there are amazing, but the receptionists at the Native American Health Center need serious reevaluation, and the supervisor should be fired for being just as lazy. I’m definitely reaching out to a higher authority, because this is just unacceptable.

lauren F.

1/5

Absolutely horrendous, Ive gone here for a year. A nurse wrote down a random weight and height size for my 1 year old because she was impatient with her crying, the doctor thought she lost weight and got shorter. The nurse tugged her around, and kept rolling her eyes at her crying, I wouldn't let her touch her. Every time I've called I get sent to a random department, get passed around, or hung up on. Every single time I ask for an appointment they don't know how or what to do. Why in the hell would you schedule a phone appointment for my child to get immunizations

Kat L.

1/5

This establishment has made trying to get prenatal care a nightmare, every time for a week now I’ve been trying to get an appointment only to be told “ we will call you tomorrow “ only to be told “ she’s not here to schedule your appointment “ I don’t know who “she” is but why is only one person able to make an appointment. I was also told “she’s been gone for a week “ so it makes it extremely frustrating to know I was really not going to be help and was just being pushed off

DAUGHTER O. A. R. -. S. S.

1/5

Urgent Feedback on Recent Service Experience

I am deeply frustrated and disappointed with the service I received at the Native American Health Center. As a new patient, I called in and was met with unprofessionalism – my first call was abruptly hung up in my ear. On my second attempt, I was promised that my calls would be returned, but that hasn’t happened. I have yet to even see a doctor. The level of service I received is well below par, and I am truly disgusted by the company’s services and staff. It’s disheartening to encounter such poor care as a patient seeking medical attention. I hope they address these issues promptly and improve their service quality.

Test V.

1/5

So sad to say but the care is very poor. You make an appointment for a dental exam that took 6 months to get in, and work is needed but they clean the lower said and tell you to call back to finish your cleaning work..... And it maybe 3 or more months away if you're lucky. The other work is just put on hold. They are polite as they screw you.!!! No true care about patient's just getting paid.😠

Olivia A.

1/5

These girls are the absolute worst on the phone. They don't give you the proper information and the lie. Dejan, or however you spell her named lied and said they have a particular dept.,fake transferred me and the phone hangs up!!! ANYBODY else is basically usless!! I'm switching, you people are NO help!!

Amber ..

1/5

I've dealt with Native for 7 years. The phone system has always been a problem. Whether they actually bother to answer or you get placed on hold for 20 minutes and then hung up on is up to them. I have had multiple issues with appointments-not being scheduled at all, being scheduled without my consent (I was literally TOLD I had a phone appointment today with my provider), or showing up to appointments without the proper provider/hygienist taking care of my appointment despite calling to confirm. This is another issue that has gone on for years-after Dr. Trotta inappropriately touched me without a female nurse in the room years ago (illegal and they never did anything) I asked to not be seen by male providers-they attempted to schedule me w. Male providers multiple times after. I have been asking for an ultrasound referral for months-having to remind my doctor to do her job. A referral was placed on Aug. 3-I was never contacted about it or made aware of it and just received a message today With the referral information-27 days later. Last but not least, Rosio (I think that's how it's spelled) was supposed to contact me for mental health services. She didn't for a while until I asked again and then she would call from a Google Voice number and not bother to answer when I called back. We finally scheduled an appt. And-nothing. I called her twice-no response. I called the health center for an appt. And she just so happened to answer the phone. Her excuse ? She double booked her patients that day and what could she help me with. No apologies , nothing. Megan(my provider) Shirlene/Sharlene (Supervisor) and Rosio( Therapist) have spoken with their actions and have repeatedly shown that they do not care. Avoid the anxiety and stress and constant empty apologies and find a better health center.