Hoag Hospital - Newport Beach - Newport Beach, California

Hoag Hospital - Newport Beach: A Comprehensive Overview

For individuals seeking comprehensive and high-quality healthcare services in Newport Beach, California, Hoag Hospital – Newport Beach stands as a distinguished institution. Located at Address: 1 Hoag Dr, Newport Beach, CA 92663, United States, this hospital and medical clinic offers a wide array of specialized services and a commitment to patient well-being. Its phone number is Phone: 9497644624, and the website is Website: hoag.org, providing convenient access to information and online resources.

Hoag Hospital – Newport Beach operates as a full-service general hospital and a robust medical clinic, catering to a diverse patient population. Its extensive capabilities encompass a broad spectrum of medical disciplines, including but not limited to cardiology, oncology, orthopedics, neurology, and women’s health. The hospital’s dedication to advanced medical technology and a skilled medical team ensures patients receive the most up-to-date and effective treatments. They are consistently recognized for their commitment to patient safety and clinical excellence.

Key Features and Accessibility: The hospital has prioritized accessibility for all its patients. Notable features include:

• Wheelchair-Accessible Car Park: Patients and visitors utilizing wheelchairs or mobility devices can easily access the hospital grounds.
• Wheelchair-Accessible Entrance: The main entrance is fully compliant with accessibility standards, facilitating seamless entry for individuals with mobility limitations.
• Payment Options: Hoag Hospital accepts a variety of payment methods, including Debit cards and NFC mobile payments, alongside Credit cards, streamlining the billing process for patients.

Patient Feedback and Reputation: Hoag Hospital – Newport Beach has garnered a significant number of patient reviews on Google My Business, with a total of 465 reviews. The average opinion is 3.5/5, reflecting a generally positive patient experience. While there are always areas for improvement, the majority of patients commend the hospital’s compassionate care, skilled medical professionals, and advanced medical facilities. Specific feedback often highlights the attentive and supportive staff, the effectiveness of treatment plans, and the comfortable and welcoming environment.

Specialties and Services Offered: The hospital’s specialized departments and services include:

Location and Logistics: Hoag Hospital – Newport Beach’s strategic location in Newport Beach offers convenient access for residents throughout Orange County. Its proximity to major roadways and public transportation facilitates easy travel for patients and visitors. The hospital’s campus is designed to be patient-friendly, with comfortable waiting areas, readily available support staff, and access to amenities such as a gift shop and cafeteria. Furthermore, the hospital's team is dedicated to providing personalized care and addressing the unique needs of each patient.

Recommendations for Prospective Patients: When considering Hoag Hospital – Newport Beach, it’s recommended to:

• Schedule an appointment with your primary care physician for a referral to a specialist.
• Review the hospital’s website for detailed information on services, procedures, and physician profiles.
• Contact the hospital directly to inquire about insurance coverage and billing procedures.
• Utilize online patient portals to access test results, communicate with your care team, and manage your healthcare information.
• Take advantage of the hospital’s patient education resources to learn more about your condition and treatment options.

In conclusion, Hoag Hospital – Newport Beach represents a reliable and respected healthcare provider in the Southern California region. Its commitment to excellence, accessibility, and patient-centered care makes it an ideal choice for individuals seeking comprehensive medical services. The hospital’s strong reputation and dedication to innovation ensure patients receive the best possible care throughout their healthcare journey.

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👍 Reviews of Hoag Hospital - Newport Beach

Dana P.

1/5

Worst customer service. Trying to reach endocrinology to change a video appt to an in person one…. I would think it’s a simple ask… but I lost hours just trying to reach the office. Hospital operators told me there is nothing they can do to help me with, I would just have to wait for the endocrinology office to reach out to me. Come on…. It’s a simple request that should be quick. Since when it become so difficult to talk to a front office person to schedule/ change an appt? Will try to use other providers, Hoag is definitely not putting any efforts in customer service.

stephanie P.

1/5

If you're an easy patient expect a positive like experience .I have had both of my own experiences Good and bad. If you are a difficult patient (for example a heavy set patient) or you have a large number of family and friends concerned and involved. If you want your loved one to have a chance be involved read the end of day prognosis that each nurse gives when they end there shift on MY CHART Expect There to be issues .. wholes in there explanations...Grade of Care will become less and less. This place is so top of the line that they can get away with anything. I am not just saying this. I wont even go into how my mother was able to become sepsis while in there care My mother one day is given medication way to soon I specifically herd the nurse say it was four hours two soon abd when I cane back from a five minute restroom break they proceeded to give her the dose upon her request!!! and next thing you no she is no longer able to communicate The nurse had the nerve to ask me "How often does she act like this?" After being there for 30 days you wud no that she never acts like this Now we are spending every minute with her rotating between my sisters and other family members she's mumbling in another realm but with consistency we were beginning to get her little bits here and there to follow a command it was not easy but it would happen I would have to say 100x "can you say I Love You" and nore and more I would get a response but a nurse would walk in for a single second and tell her something like "show me two fingers" and when she didnt they would say no progress?!? Um WRONG if i say can you say Laura 100x and she says it one time that is progress! Now we had strict orders NO PAIN MEDS NO SEDATIVES SHE NEEDS TO WAKE UP they were asking us for approval for everything from xray to ct Then out of the blue they give her Fentanyl without approval without a warning My mother was only able to move one arm they restrained the one arm she could move and said oh btw we gave her Fentanyl!! All her progress down the drain !! She was plus size it took 3 people to clean her up they were so adamant on knowing if something happened would we resuscitate never say no we didn't want to put her through that but it wasnt till we said no n we leave for five minutes that we would come to find her completely exhausted no movement They decided her time to go against power of attorney without any discussion and disregard the orders of no sedatives her progress was our bit of hope but the new team on duty was not going to continue hard work so they easily go against strict orders and major concerns from all of us that she keep active and gAVE her wat they KNEW SHE COULDNT HANDLE CUZ THEY wanted to speed up the process OF OPENING HER BED TO PATIENT THAT WAS LESS EFFORT then filled us in when it was to late "Oh btw we gave her Fentanyl cause she was moving around alot and wanted to calm her down" MOVING WAS WAT WE WANTED WAKING UP WAS WAT WE WANTED! and they did it BECAUSE THEY CAN and no one will ever be able to do anything about it Hospitals are capable but they also provide a living to those who run the place and that will always be there best interests!! Lower grade hospital has less room for errors Be involved my mother has passed and I had to be told I cant cry loud or ill be kicked out Im sorry I didnt know my moms death was the first one to have people who cried or cared ! This place can do great things but they can get away with even greater because of the level of Rating they hold looks at the Robotic Responses to all the complaints there very similar and have no true sympathy! Hospitals Have protocols they are there for the money not for the patient thats standard ! I love you Mommy Rest Peacefully and Free from pain 😭 To the nurses that stayed consistent thank you consistency is the most respectable in such a negative situation

Nina

5/5

I really wanted to let everyone know what a great job all of the wonderful nurses did!!!
My daughter had her first baby at Hoag and we all had a really great experience.
I want to call out one nurse in particular. Her name is Tein and she was absolutely the greatest!!!
I know I can speak for our entire family and thank her so much for her amazing knowledge and wonderful personality!!!!!!!

Haha U.

5/5

My mother went to Hoag Er on New Years morning 2025 with multiple symptoms. Every single employee from the curbside attendants to the Er nurses and doctors were outstanding! Above and beyond service and compassion. She was admitted to the hospital for a needed GI procedure after 2 days here she came out like New! Every practioner here is top of class individuals! Thank You.

Sean D.

2/5

I went to the hospital straight from being in the ocean.went in on Sunday. And I had to tell the staff. I need a bath or shower or I was leaving 5 days after being admitted.every one walked in my room. And asked me questions like I was the doctor.every thing I asked. There said they would check on it. Out the door and never return.now I’m home over 2 hours away. I have a severe rash. They can’t tell me over the phone whether I should stop taking my antibiotics. They told me I could come into the emergency room.

Andrea L.

1/5

My son broke his arm during a soccer tournament in the area. Went there, got x ray and they told me no orthopedic on staff on Saturday at 12pm. Ridiculous. Waste of time. I had to drive to UCLA and do it all over from scratch. Don’t go there

mark L.

1/5

This review is for parking only: I believe parking should be free for all patients. It is ridiculous that we have to pay for parking. What if the patient doesn’t have any form of payments on them, what are they gonna do? Especially in an emergency. absolutely appalled shame on whoever’s idea this was. It’s already bad enough having to pay thousands of dollars for a hospital visit.

Karen M.

4/5

I would have given them 5 stars as the nurses and staff were great! The food was awful.. I’m diabetic and they brought me HEAVY carb meals at every meal and never let me choose my meal. They were giving me insulin all day!! Makes me wonder how much do they make off the insulin by giving HIGH CARB MEALS There has to be a reason they would serve potatoes large bowl, corn and bread for a meal or hot cereal, French toast (with syrup) Etc….