Mission Heritage Medical Group Same Day Care - Laguna Niguel - Laguna Niguel, California

Mission Heritage Medical Group – Laguna Niguel: A Comprehensive Overview

For individuals seeking immediate and efficient medical attention, Mission Heritage Medical Group – Laguna Niguel stands as a dependable urgent care center located in Laguna Niguel, California. Situated at 27231 La Paz Rd A, Laguna Niguel, CA 92677, United States, this facility offers a convenient and accessible healthcare solution for a variety of non-life-threatening medical needs. The telephone number for the center is 9496439111. Patients can also find detailed information, including hours of operation and services offered, on their website: providence.org.

Specialties at Mission Heritage Medical Group primarily focus on providing rapid assessment and treatment for common illnesses and injuries. They specialize in delivering prompt medical care without the need for a scheduled appointment. This makes it an ideal choice for individuals requiring immediate attention, such as colds, flu, minor cuts and burns, sprains, strains, and other non-emergency conditions. The center operates as a same-day care facility, ensuring patients receive the necessary medical assistance promptly.

Key Features and Accessibility: Mission Heritage Medical Group prioritizes patient comfort and accessibility. The facility boasts several features designed to enhance the patient experience, including:

• Wheelchair-Accessible Car Park: Ensuring convenient access for individuals with mobility limitations.
• Wheelchair-Accessible Entrance: A smooth and easy entry point, promoting inclusivity for all visitors.
• Wheelchair-Accessible Toilet: Providing an accessible restroom facility.
• Has Online Care: Offering the convenience of virtual consultations for certain conditions, streamlining the process for patients.
• Toilet Facilities: Standard restroom amenities are readily available.
• Appointments Recommended: While walk-ins are accepted, scheduling an appointment is encouraged to minimize wait times.
• On-site Parking: Ample parking is provided for patient convenience.

Patient Feedback and Ratings: Mission Heritage Medical Group has garnered 12 reviews on Google My Business, reflecting patient experiences. The average opinion is 3.7 out of 5 stars, indicating a generally positive perception of the center's services. While some reviews highlight potential wait times, many patients commend the staff’s professionalism, efficiency, and the quality of care provided. It’s advisable for prospective patients to review these reviews to gain a broader understanding of the patient experience.

Services Offered: The center offers a comprehensive range of services geared towards addressing common medical concerns. These typically include:

• Cold and Flu Treatment: Diagnosis and treatment of viral infections.
• Minor Injury Care: Treatment of cuts, burns, sprains, and strains.
• X-rays: On-site X-ray capabilities for diagnosing fractures and other skeletal injuries.
• Lab Services: Basic laboratory tests to aid in diagnosis.
• Vaccinations: Administering essential vaccinations.
• Tuberculosis Testing: Providing testing for Tuberculosis.
• Urinary Tract Infection (UTI) Treatment: Diagnosis and treatment of UTI symptoms.

Location and Logistics: The strategic location of Mission Heritage Medical Group in Laguna Niguel makes it easily accessible to residents and visitors in the surrounding area. The center’s proximity to major roadways facilitates convenient travel. The staff are trained to handle a diverse range of medical situations, offering a reassuring and professional environment for patients seeking immediate care. Contacting the center via phone at 9496439111 is the quickest way to inquire about services or schedule an appointment. The website, providence.org, provides a wealth of information, including directions, hours, and a list of accepted insurance plans. Patients are encouraged to verify their insurance coverage prior to receiving care.

Overall Recommendation: Mission Heritage Medical Group – Laguna Niguel presents a valuable resource for individuals requiring prompt and reliable urgent care services. Its commitment to accessibility, combined with a comprehensive range of medical services and a dedicated staff, makes it a trusted choice for addressing non-life-threatening medical needs. The facility’s focus on efficient care and patient comfort further enhances its appeal. For those residing in Laguna Niguel and surrounding communities, Mission Heritage Medical Group offers a convenient and readily available solution for immediate medical attention. The center’s dedication to providing quality care and a positive patient experience is evident in its operational practices and patient feedback.

👍 Reviews of Mission Heritage Medical Group Same Day Care - Laguna Niguel

George U.

5/5

What a terrific experience taking mom to Mission Heritage Medical Group on LA Paz in Laguna Niguel. The office staff were professional, friendly, efficient and welcoming. Avalon, Dr. Shin's assistant, called us to the back and what an amazingly friendly, professional, thorough and caring person. Avalon went through mom's medical history, medications and current issues and was not only pleasant but compassionate and kind. Dr. Brian Shin then entered the room and we went through introductions. Immediately he notified us that he would be recording our session and was so kind, passionate, thorough and professional in his mannerisms and evaluation of mom's medical history and current concerns. Dr. Shin asked questions, listened attentively and was so efficient in his assessment or mom's conditions and where we go from here. Dr. Shin checked mom's vitals and assessed her overall health while never looking at a clock or watch but dedicating his undivided attention to mom and her card. This man listened attentively, took notes and committed to following up with us. What a solid and true professional. I highly recommend this amazing doctor to anyone seeking a 5 star facility and doctor.

al P.

5/5

Top notch Urgent Care. Super Doctors and Staff…
Office and rooms are spotless
Al

Kiana

1/5

Tried calling to make an appointment as a first time patient with my new primary care physician, the girl I talked to was not helpful at all. She insisted that my new doctor was not accepting any new patients despite my insurance already approving it, and exclaimed "well, it won't go through on our side". She pretty much told me I was out of luck, and couldn't schedule any appointments with any other doctors until next year. She gave no additional suggestions or support on what I could do next. Horrible customer service!

Dean W.

1/5

Ive been here since I was a child seeing Dr Mehaan. Unfortunately its not the same anymore. Caring for their patients is not a priority. They see patients following up on things, that the office is supposed to have handled, as a burden. Failure to submit request for authorization leading to 2 weeks pain and delays for brain treatments, miscommunication between office staff, nurses and doctors, so ill get multiple different answers that don't make sense. Lastly rude staff members who again see you trying to take care of yourself as a hassle. Justin just told me very rudely to “just pay it out pocket” when I request my doctor to authorize medication through my insurance. There’s an overall lack of empathy without understanding anyones financial or medical situation across the whole office.

chad M.

1/5

The receptionist was incredibly rude and not professional. When asked about how he was doing he would reply back “It’s going” and roll his eyes. I can notice if someone is having a bad day but all I did was walk into here to have my chest pain looked at and I was met with this unprofessional receptionist giving me rude remarks, making me repeat information just to have me write it down, and did not treat me with the level of respect I was noticing from the other receptionist. Very disappointed since I’ve been coming here since I was little. Hope he gets his act together since I notice his co workers were getting the same attitude. Such a fine establishment ruined by a bad egg.

Christi C.

5/5

Dr. Bedran was amazing, provided prompt and thorough medical care. The staff in the office was helpful. My entire visit was very quick and they answered all of my questions.

Vanessa V.

1/5

Laura Maria da Costa Nunes is the worst! Horrible bedside manner! Doesn't listen to her patients!

Linda M.

5/5

WHAT A CARING THOUGHTFUL GROUP OF STAFF - WENT TODAY- THEY WERE SO THROUGH I CAN/T SAY ENOUGH ABOUT THIS GROUP