The Spa at Desert Springs - Palm Desert, California

Emily T.

I was in town for a bachelorette weekend and needed a way to spend the day before a late night flight. An afternoon at Desert Springs Spa was a highlight of my trip!

Some notable features:
-My 60 minute hot stone massage was so relaxing and my massage therapist was clearly experienced and knowledgeable. A paraffin hand and foot treatment add-on left my skin so soft.
-Extensive facilities including: fitness area, large locker room, sauna + steam rooms, indoor and outdoor hot tubs, outdoor pool with many loungers and poolside food/drink service, multiple lounge areas including one with a dozen massage chairs
-Very clean and comfortable, offering ample clean towels, toiletries, water and tea stations
-The staff are the standout feature that sets this spa above. They are incredibly helpful and present, always offering their assistance and keeping the facilities very tidy. After my massage, my therapist brought me to the lounge with massage chairs and helped me settle in to relax following my treatment. The minute I sat down at the pool the bistro staff was handing me a menu and offering water. Their amazing service was so impressive and they deserve to be recognized!

Admittedly it was a pricey massage: $300 for a 60 minute hot stone and this price includes a 20% gratuity. However, if you plan to spend the entire day enjoying the many amenities it can make it a much better value.

Gytis J.

Had a custom facial treatment from Emma. Extremely professional and listened to my concerns. Great views of the lake at the pool and well made cocktails. Great way to wind down my weekend getaway!

Kim L.

Relaxing environment with great amenities! I really enjoyed the full-body massage chairs and steam rooms. The view from the outdoor lounge chairs is equally as impressive, and poolside service from the spa’s bistro was greatly appreciated. Awesome customer service throughout the day, everyone was so nice and attentive.

Annik B.

I just left and had the 2nd worst massage of my life. I asked for the manager. When Charles came out, I asked him to talk outside so other clients wouldn't hear my disappointed experience. Charles listened and said that Eli was one of his strongest massage therapist and I explained exactly what he did wrong. I originally asked Eli to work my shoulders and shoulder blades and he just rubbed them down. He was going to flip me over and I asked him to work on the shoulder blades more and strong (like actually use your fingers to work my muscle) and he barely did anything. It was more like a rub down. He has the strength as he did my legs stronger than my back. Confused why that happened but ok. None the less, Charles offered to see if he had a therapist to work my back//shoulders for 30 mins. He left for a while. The front desk girl even came out to look at me which was very uncomfortable and unprofessional. When Charles came back, he said that he didn't have anyone available and that Charles is his strongest therapist and started blaming me for being a regular at massages to not expect that strong at a spa like place like here. WHAT AN INSULT. I'm paying $250 for a massage and shouldn't it be better than my weekly $100 massages? I can't believe he was gaslighting me. I left even more mad and insulted that he said all those things. When I started walking away MAD, he said oh I was going to give you 25% off. WTH. 25% for what. I had already paid and wasn't even asking for anything. He offered me a possible 30 min massage.....he wasn't empathetic or apologetic or nice at all. Charles even left me outside waiting while he talked to Eli to find out what happened. LOL. I already told him. How are you going to have me waiting outside while you talk to your therapist. So rude. I left 10 times more mad because of Charles than the experience of just having a bad massage. Charles just made everything worse. I just can't believe this is how they are teaching managers to be. Super unacceptable. I will NEVER EVER go back because of Charles.

I just remembered and adding the below. Eli used hot stone on my back without asking me and I just noticed a burn mark on my back. It doesn't even say hot stone in the description for my game time massage. How can a therapist use hot stone without asking. It was so hot and I actually dislike hot stone. My massage was absolutely ruined and I'm still feeling it.

tina G.

Amazing experience. I had a full body scrub and wrap. Theresa was my therapist. I really enjoyed the relaxation and my skin has felt incredibly soft since the treatment. I will be returning.

Elaine M.

omg no never again it's ghetto sorry
tile on restroom broken up
water in shower all strip can't get cold water yikes homeless every where...it looks nothing like ad ,.ha yikes scary carry your mase.. what's bad is they let people in area use it daily ..which is good or bad not sure? i say bad but people are hard up for $$ ..

Jackie H.

I wasn't sure if it was worth $220 (including tip) for a facial but when I was laying there and she was exfoliating and extracting and my hands and feet were encased in warm wax while the relaxing music played, I decided I was WORTH IT! Do it for you and get there early to lay by the spa pool before and after your treatment! Pro Tip - Don't forget the water and the wine...and sunscreen!

ANTHONY W.

My wife, her parents and brothers have been coming here yearly since 1988. I joined the family in 1993 and have been enjoying since then. We have never ever had a bad experience.