Midvale Medical Center - Tucson, Arizona

Cristhian Macias

Horrible location! I every time I make an appointment it gets cancelled that same day since either the doctor called out or they left early or some other reason. I have NEVER had an appointment with them that wasn’t a reschedule. When I called about abdominal pain they made an appointment for me 2 weeks in the future. Then they called the day of my appointment to cancel my appointment and try to reschedule my appointment another week In the future. This has happened to me more than 4 TIMES so I’m just done with this place. If you are looking for timely appointments, this isn’t the place.

Ruth C

Dr. M. is great --- office staff is not. I always have to leave a message with his medical assistant. The recording says I will get a call back within 24 hours. That's a lie. Once, I had a sinus infection and wanted to see the doctor for evaluation and possible medication. First available appt. was in 3 weeks. I was sure my sinus infection would either be better or so bad I'd be dead in 3 weeks. I wasn't going to the emergency room for a sinus infection. I've seen their front desk staff in motion. Phones are ringing but they're laughing and talking. I'm looking for another doctor. Medical field is going to the dogs.

Randy Williams

Had my first visit there last week. I arrived early, got my paperwork done. Went into the back room early and saw the Dr. Wadleigh after a wait of 5 minuets. I had a great first experience with them. I will be needing some follow-up visits soon, I hope they all go just as well..

victoria langer

I have been going there for years and the staff is excellent, caring, and very attentive to your needs. Everyone has bad days and good ones so sometimes the staff is not in a pleasant mood but they do not take it out on you, they are just short some times.
Every doctor that we have been to there is caring and competent. They take all of your symptoms into consideration and then make a diagnosis. If some one called with two separate opinions I would call them back to make sure of the right diagnosis, they are human after all and all humans make mistakes once in a while.

Tara Marie

I received a call to move some appointments around and I stated I would like to keep my appt the same and the gal proceeded to hang up on me. Not a professional place at all.

Majico Garcia

My visit to Midvale Medical Center was hands down the most unprofessional Medical experience I have ever had, from the clueless and indifferent staff, to the medical care I received. It took them about a month to schedule a visit, all I needed was a sleep study referral, so I made the mistake of visiting this place.

They took about 1 hour over my scheduled time to see me. I work at a hospital and I realize things rarely run on time, but this is unacceptable. Once I finally got in, I saw Dr Wadleigh, who took another 15 to 20 minutes to see me (AFTER I was put inside the visit room) for symptoms of insomnia. He wrote a prescription for a blood test and scheduled me for an ear cleaning. (The actual visit with this Doc was not too bad, though he seemed a bit indifferent. This place is likely completely overbooked in their pursuit of your money) T
The tech they sent in had these words for me “I GUESS I am going to clean your ears out” (She didn’t look a day over 17 years old, and acted the part. Where do they find these techs and desk people? The lot of them appear to be clueless 17 year old kids) She proceeded to rough my ear up and hurt it with her rough and forceful treatment with the ear scope. She obviously did not want to be there, and made no attempt to hide it.
After she was done, I was told to wait in the room. (For what? I don’t know, I made the mistake of following directions at this dump) about 15 minutes went by before I decided to get up and go to the front desk. The lady behind it informed me it would take about 10 business days for them to get my sleep study script. (W T F) I decided to go with these clowns because my insurance was close to running out, (it was towards the end of the year)

I finally received the script, while it was to a facility that was in-network, it wasn’t even written for the hospital I work for (where the study would have been free, these people DO NOT have your best interest in mind)

Oh yeah, that was back in November of 2012, It’s January 23rd 2013 and I STILL DON’T HAVE MY BLOOD TEST RESULTS BACK.

Don’t go to this place unless you have no other option.

Erica Saldivar

I haven't been to this place in a while, My mother took me here as a kid. Its been 4 years since my last visit, but i've been having issues and I was maybe thinking it was my thyroid. So I decided to get seen for a referral for blood work and I was gonna go from there. Since its been so long since my last visit, I was considered as a "new patient". I was told to arrive 30 minutes early to do paper work, ect.... There was an error of mis-communication, I heard 15 minutes. (BY THE WAY, it only took me 4 minutes to fill out the paperwork and im sure that one of the ladies had enough time to call and verify insurance, by the time I left the facility it was barley time for my appointment.) When I got there, they refused to see me. I told them, "so the doctor wont see me, and he misses an appointment during that time he will see no one else, but I still cant see him to have a minute of this time for a referral. She said to that I needed to still reschedule. I asked if I could fill out the paper work and if they could take a copy of my insurance card so that I would be prepared for next time. They did and I updated my current info which included my phone #. I rescheduled my appointment for the following week. I had to take more time off of work to keep this appointment as well. Well, I get there today with plenty of time.... I signed in and waited at the front desk to be helped. The lady up front said, "you can take a seat". I told her that I was a new patient and that I already provided them with the paperwork last visit. She said that the doctor was out that day and they were trying to call me. I asked to see what # they called. It was a phone # that I hadn't had for about 4 years. I told her that I gave them my new # on the new patient paperwork and that it should have been updated. The response that I got from her was, "Oh". I told her that I needed to be seen and she said that i needed to reschedule once again, I told her that I couldn't and that was met with a blank stare and an uncaring attitude. Its no biggie to them, of course i'm not getting comped for the hours of worked that I missed. ITS SO FRUSTRATING, I broke into tears out of the frustration and told them shred my paperwork, that i will never be coming back. OH, not to mention the 20+ minutes on hold every time you try to call, and i mean EVERY TIME. On my first visit, there were 2 girls sitting up front, it was a Wednesday and not more than 4 patients waiting at the time. As I was trying to sign in, the phone just rang and rang. 1 girl sat there next to the phone while I was talking to the other. UNPROFESSIONAL, such a shame though, I heard the doctors are great....

V P

I've been going to see Dr. Musicant at this location for many years, 10+. All of the staff is caring, and works hard to change things around for me when I need. My family now go to this location as well. After going to this facility for so long I just don't believe the prior comment by,"sign language." For the past 6 years I have had to see my Dr. every month due to a car accident. I wouldn't have tolerated the staff this long if they were rude and disrespectful.