Action Physical Therapy Inc - Salinas, California

asif C.

I am writing to formally address an incident that occurred during my appointment at Action Physical Therapy on February 27, 2025, at 9:00 AM. During my conversation with Erick, I expressed my frustration about the prolonged process of treatment. In response, Erick stated, “You should be grateful; in the third world, you don’t even get the treatment you are receiving now.”

I found this comment to be highly inappropriate and unprofessional. As a patient, I expect a supportive and respectful environment, especially when discussing my medical care. I called Action Physical Therapy to request a conversation with the manager regarding this matter. Erick later returned my call at 12:06 PM and apologized, stating that he should not have made that remark.

While I appreciate his acknowledgment, I believe this incident should be brought to your attention to ensure that all patients are treated with the utmost respect and professionalism. I would appreciate the opportunity to discuss this further and understand how such situations will be addressed in the future.

Cheryl B.

I have never been to therapy before now. And I am really glad I am going to this one. The receptionist and the staff they’re very personable. They treat you with respect, they say hello and greet you as soon as you walk through the door. Which you don’t get that any more, from any place you go. All of the therapist who work there, are all really thorough. They work as a team. They know what they’re doing. And you don’t feel uncomfortable. They act like they truly care. They all work together, which makes the office run very smoothly.

Lorelie P.

I injured my left ankle while training for a race. My doctor advised Physical Therapy and referred me to a local PT clinic. Unfortunately my first appointment would be 3 weeks away. A friend told me about Action PT and I called them. Steve was willing to see me in 2 days! Steve was very thorough and reassuring. The other staff who helped me with my exercises were also amazing. I recovered from my injury and ran the Big Sur marathon with a personal record! Best of all, I finished the race injury-free! Couldn’t thank Steve and his staff enough for everything that they did for me!

Angelo

This is the best place to come for physical therapy! I was going to a different "Big Name" local place here in Salinas and I was getting robbed! The place I used to go rushed me through 30 minute sessions (that's how people get hurt)! When I switched over to Action Physical Therapy I met Steve and Barry who took really great care of me! Their sessions are very comprehensive and personally designed for my specific recovery! Being in the fitness industry myself I have dealt with PT's who are intimidated to work with me because I am in shape. Or because I am in shape they neglect my needs and think I know how to rehab myself. Steve and his team spent a lot of time with me. They guided me into new routines that targeted my specific Injury. The sessions were always an hour and a half! On top of that, after my workouts Steve would massage me break up scar tissue, and help loosen the tension of where my injury was. They also have interferential therapy machines which help to increase the blood flow and make your recovery even faster! Hands down this is the best Physical Therapists in the entire Monterey Peninsula (I've been to many of them, and my clients agree as well)!! You will get your money's worth here, you will feel like you are definitely making progress with your recovery, and you will get sound advice from industry professionals like Steve and his team! That says a lot coming from someone like myself who works in the fitness industry! Don't get taken advantage of by big name PT groups. Come to Steve and his team at Action Physical Therapy and get the treatment that makes the difference in YOUR recovery!!

Fidel P.

It's really nice place we're to go get physical therapy at there really great people there they help you out on your injury they really do great on there training skills so you could get the best results on wt you need it at really great people

Patricia L.

The staff is wonderful.. They made my first visit a good one. Highly recommend.

Angelica A.

This place has helped me tremendously with my lower back injury! Very pleased and thankful.

Eric V.

great help and attentive with there patients