MoGo Urgent Care - Marina - Marina, California

Drew C.

I've been here twice now on weekends. I've made appointments both times and they took me as soon as I arrived. The staff are all friendlier than folks at Starbucks and the waiting room is significantly nicer; yes I know I'm reviewing an urgent care but I kinda want to hang out there.

The nurses are kind and professional, even when I was being a grump because I was sick. The PAs are super knowledgeable, professional, and kind.

I'm already feeling better.

A++ would go again.

Kimberly C.

The clinic states it opens at 8am and did not open until 8:06am .. I was waiting for it to open and 4 people behind me. I’m here traveling with my family and I went in for Covid/flu testing as I had flown less than 48 hours ago and was not feeling well & have a young family. The tech did the tests but then said you know you can always get the tests at the pharmacy and basically making me feel like an inconvenience that I came here to do it. They made me do my swabs for both Covid & Flu and hoping I did it right. My hotel was 2 minutes away and website says they do Covid/flu testing. It’s a nice looking facility but would be nicer if they opened on time and had a little better bedside manner at the beginning. I had a good experience with the Nurse Practitioner at the end.

John A. B. P.

In three times for sinus infection, ear infection. In the last ten days. Told them symptoms they did not document in my chart. They documented we talked about stuff that we did not talk about. Refused to prescribe antibiotics for ear infection. Got a second opinion at another urgent care and I have a fever and they listened. Picking up my prescription as I type. Will never go to Montage urgent care again!

Lily T.

They should not be called an “urgent care.” In addition to incompetence they do not have any type of triage for patients actually needed “urgent care.” They also book “appointments” for people that clearly don’t need “urgent” care that get in the way of people that are actually sick.

Samuel G.

Checked in at 5:15 - was told about an hour and half wait. About 5 customers in front of me were seen.More people came in they got service.At 6:45 was told 4 more people were ahead of me. They close at 8:00 you do the math.Girl at front desk- what an AH.

Brandon E. (.

I’d like to share with the world my experience at this urgent care center.

Our probably 5th or so time going to this urgent care, I took my wife there because she wasn’t feeling great and was too tired to drive herself even the short distance to this urgent care. When we arrived we didn’t wait long before we were called back, they took vitals did a Covid test and everything seemed fine after the results came back positive. Afterwords they prescribed her 2-3 different things to the local pharmacy. Going to pick them up there was only one that the nearby pharmacy actually got prescribed. Sure, fine, I could let that go.

Fast forward to 8 days later when my wife was still in bed sick with Covid and none of the OTCs or the (one) prescribed medicine helped at all. She calls beforehand and tells them that she’s still not feeling any better so they make an appointment for 1300. We show up 5-10 minutes before and after they get through a few folks in line she’s checked in and take her right back. After about 20-30 minutes we thought it was a little odd no one had come in. At about 40 minutes after vitals were still sitting there and one of the nurses comes in to tell us the physician will be right with us. Mind you, my wife is profusely coughing up mucus, shallow and labored breathing, with a fever, and feeling absolutely awful. Finally at minute 50 she goes up to use the bathroom once again and I poke my head out and politely point out that we had an appointment at 1300 and that my wife is really sick and needs treatment.

Finally about 5 minutes later the PA comes in and does an exam of her in about 2 minutes, determines that she’s ok and recovering well and prescribes her a bunch of OTC stuff that we mostly have already at home and sends us off.

This was day 9 of her contracting covid and 2 days before she had tested negative for it but still had a consistent fever of 102 when not on NSAIDS. I knew something didn’t seem right so I took her over to CHOMP and didn’t bother with filling the prescriptions. After arriving at CHOMP, they (within 5 minutes) took her to get registered and ran an EKG. We sat in the waiting room for maybe 20-25 minutes before she was called back. They ran the work up on her, blood, urine, breathing treatment, X-rays, and CT scans. Following the works she was diagnosed with pneumonia!

The carelessness that we experienced at the mogo urgent care will not be happening again. Pneumonia is a very serious diagnosis that if missed can go from bad to worse very quickly. I didn’t trust the PA’s quick dismissal of my wife as a patient nor the seriousness with which he took my wife’s condition. I will not be making the mistake of trusting them again.

My recommendation to everyone is that if you must go to this urgent care for something minor then you might get what you need out of it, but for something that seems more serious I highly recommend getting a second opinion anywhere else. I can’t speak highly enough of the care and treatment we received at CHOMP. Now she’s taken care of and I can breathe a little easier knowing that she’s in good hands.

Becky C.

Courteous staff. But DO NOT GO HERE! Misdiagnosed over the weekend and I have now been sick with a sinus infection for four days. Doctor did not even look in my ears or nose. Now they want a second visit and to bill my insurance TWICE. This is not acceptable patient care.

Bailey M.

I had a pulled a tick off me and needed to get the bite checked out an hour before they closed on a Saturday. 10 minute wait, the doctor was very nice, and showed me the different factors that doctors use to assess the risk of lyme disease. She outlined each factor and explained to me if I met or did not meet those requirements. I had only satisfied one of the requirements, and she said she thought I would be fine to walk out but gave me the option to still receive the antibiotic. One of the best urgent care experiences I've ever had and I will be returning if I ever need to.