Chenal Urgent Care - Little Rock, Arkansas

Julie M.

I went to Chenal Urgent Care when I was visiting family in Little Rock and I am so glad I did. I went in with severe shoulder and neck pain and I left feeling so much better. The staff was so kind and helpful and I cannot say enough good things about them. Nichole, the APRN who helped me was excellent, knowledgeable, and so kind. The trigger point injections she gave me were so helpful that it truly changed the game and let me get ahead of my pain. Thank you so much Nichole. Even 5 months later I still remember how much care and attention you showed. Thank you so much. Highly recommend.

Pashun J.

Dr. Jones and the staff were awesome! Today was my first visit there and I will definitely be back. Fast, quick and efficient! I want to thank him for his help today.

Ashley C.

January 23rd, 2025, Thursday I went to this Urgent Care due to back and chest pain from a medication that was prescribed by my endocrinologist. I wrote down all the medications that I was taking yet they did not take any of it into an account. They gave me pain medications and two shots and sent me on my way. I felt like they were rushing to get me out of there. Only to find out that the pain medications they gave me made my symptoms worse because I shouldn’t been taking those medications with the medication that was prescribed to me. A week later I did my own research and found out that I should not have been taking those medications with the medication that prescribed to me that gave me bad side effects. Won’t be back at this clinic.

rainey B.

Super slow, don’t have a sense of organized or time management skills. Waited for 2 hours just to get my nose swab for some Covid/flu test. Come to find out they were slow and down a Dr, idk abt you but that’s something I should have known walking in.

Talia S.

I only came to this location because the one closer to me was closed for the holidays. I only took a urine sample and was explaining to them about my sore throat and headache and swollen lymph nodes. The doctor looked down my throat and “assumed” I had strep throat. They didn’t take any other tests or samples to confirm any diagnoses or rule anything else out. He just prescribed me antibiotics and sent me on my way.

Although the staff was friendly and helpful upon arrival, the doctor’s examination and testing was not accurate. Will not be returning to this location. I’ll just wait next time instead of wasting a $50 copay for an inaccurate “guessed” diagnoses with no concrete evidence to confirm.

Kena B.

I wish I could give them 100 stars! I've had several bad experiences at other urgent care centers. Every staff member at this location exceeded my expectations. I will definitely recommend this place to anyone that asks. Their professionalism and quality of care is unmatched. The nurse and PA, Jeffrey Jones really made me feel heard. The location is beautiful and their level of care matches! I came as soon as they opened, the receptionist helped me through the entire visit.

slcj B.

I went into today because of a root canal that was keeping me from working due to nausea. Yes, the wait was long, but they communicated that to us and that was no problem. We understood the wait and glad we waited. The nurse was amazing and took care of me quick. The doctor was really kind and even gave stickers to my daughter before we left. Overall, it was a great experience and communicative.

Marissa S.

Honestly I think they are amazing here. The nurse practitioner is so sweet and makes me feel so safe.