Spectrum Medical Care Center - Phoenix, Arizona

Address: 52 E Monterey Way, Phoenix, AZ 85012, United States.
Phone: 6026049500.
Website: spectrummedicalcare.org
Specialties: Medical clinic, Doctor, HIV testing center, Physician assistant, STD testing service.
Other points of interest: Identifies as Asian-owned, Identifies as LGBTQ+ owned, Language assistance, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Toilet, LGBTQ+ friendly, Transgender safe space, Appointment required, Appointments recommended.
Opinions: This company has 106 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Spectrum Medical Care Center

Spectrum Medical Care Center 52 E Monterey Way, Phoenix, AZ 85012, United States

☎️6026049500

⏰ Open Hours of Spectrum Medical Care Center

Monday: 7:30 am–12 pm, 1–4 pm
Tuesday: 7:30 am–12 pm, 1–4 pm
Wednesday: 9 am–1 pm, 2–6 pm
Thursday: 7:30 am–12 pm, 1–4 pm
Friday: 7–11 am, 12–2 pm
Saturday: 7 am–2 pm
Sunday: Closed

Spectrum Medical Care Center: A Comprehensive Overview

For individuals and families in Phoenix, Arizona, seeking comprehensive and compassionate medical care, Spectrum Medical Care Center stands as a dedicated provider. Located at 52 E Monterey Way, Phoenix, AZ 85012, United States, this facility offers a wide range of services focused on accessibility, inclusivity, and patient well-being. The centerâs telephone number is 6026049500, and their website, spectrummedicalcare.org, provides detailed information and online appointment scheduling.

Specialties at Spectrum Medical Care Center encompass a broad spectrum of healthcare needs. Primarily, they operate as a medical clinic, providing general medical services to patients of all ages. Beyond this, they function as a reliable source for doctor consultations, addressing a variety of ailments and health concerns. Notably, Spectrum Medical Care Center is a dedicated HIV testing center, offering confidential and accessible testing services. They also employ physician assistants, expanding the teamâs capacity to deliver quality patient care. Furthermore, the clinic provides a crucial STD testing service, playing a vital role in public health and promoting responsible sexual health practices.

Key Features and Accessibility

Spectrum Medical Care Center distinguishes itself through a strong commitment to accessibility and inclusivity. The center proudly identifies as both Asian-owned and LGBTQ+ owned, reflecting a dedication to diverse perspectives and community values. Recognizing the diverse needs of their patient population, they offer comprehensive language assistance, ensuring that communication barriers do not hinder access to care.

The facility is designed with accessibility in mind, featuring a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible seating throughout the waiting areas and examination rooms. Furthermore, a wheelchair-accessible toilet is available for patient convenience. These features demonstrate a genuine effort to create a welcoming and comfortable environment for all visitors, regardless of their mobility needs.

Additional Points of Interest

Appointment Required: All patients are required to schedule an appointment in advance.
Appointments Recommended: The clinic strongly encourages patients to schedule appointments in advance to ensure timely care and minimize wait times.
LGBTQ+ Friendly: Spectrum Medical Care Center fosters a safe and supportive environment for the LGBTQ+ community.
Transgender Safe Space: The clinic is committed to providing a respectful and affirming space for transgender and gender non-conforming individuals.

Patient Feedback and Reputation

Spectrum Medical Care Center has garnered a total of 106 reviews on Google My Business, offering valuable insights into patient experiences. The average opinion currently stands at 3.2 out of 5 stars. While the average score indicates room for improvement, numerous reviews highlight positive aspects of the care received, including the staffâs professionalism, compassion, and dedication to patient needs. Some reviews mention efficient scheduling processes and a comfortable, welcoming atmosphere. However, a small number of reviews express concerns regarding wait times and perceived communication gaps. The center actively seeks feedback and strives to address patient concerns to continuously enhance its services.

Contact Information and Location

The facilityâs address is 52 E Monterey Way, Phoenix, AZ 85012. Contact the center by phone at 6026049500 to schedule an appointment or inquire about services. Their website, spectrummedicalcare.org, provides a wealth of information, including clinic hours, service offerings, and staff profiles. The centerâs location in Phoenix provides convenient access for residents throughout the metropolitan area.

Summary

Spectrum Medical Care Center is a dedicated medical clinic located in Phoenix, Arizona, offering a comprehensive suite of services including doctor consultations, HIV and STD testing, and physician assistance, while prioritizing accessibility and inclusivity. With a commitment to patient well-being and a supportive environment, itâs a valuable resource for the local community.

Keywords

Medical Clinic, HIV Testing, STD Testing, Healthcare, Accessibility, LGBTQ+, Phoenix

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👍 Reviews of Spectrum Medical Care Center

Spectrum Medical Care Center - Phoenix, Arizona

Roger W.

2/5

When I first started coming here it was one of the best doctors offices I had ever had. It was refreshing to have a doctor and staff who understood my needs as a gay man. They were super attentive, they listened to my needs, and they took care of me quickly. For about the last year to year and a half though, they have dropped the ball severely. Getting any kind of referral is a nightmare. Two weeks ago I was promised I would have a call back The next day, on a referral that I had already waited on 3 weeks. I still haven't had a call back. It used to be a doctor's office that cared, and now it just seems to be another doctor's office that likes to push us through the door so they can charge my insurance whatever they need to charge them. If you need a referral, I hope you're not in a hurry. I used to get a referral within 24 hours for any other doctors that I needed to go to. Now it takes weeks. If I wasn't moving out of the state I would definitely be looking for a new doctor.

Keondre S.

1/5

Definitely don’t recommend this office for anyone looking for care. Was informed today that I couldn’t do labs , regardless of the situation. Which is strange to me. I’ve never had a doctor office , or never was informed from a doctor to tell pts they aren’t allowed to do labs. And I work at one myself … With an excuse being “ we don’t do that here, we only do labs on the day of only if the doc approves it”. I asked, what if I am having symptoms , and was told I would need to wait another week to have my needs addressed. I just thought me calling , asking for labs to avoid the chaos and stressful factors at a medical office would be helpful for me and their office. At least that’s how other professional offices I’ve been to always handled this issue. Get labs done before seeing your provider ( a week or few days before) , so that if anything needs to be addressed, it could be there and save everyone the trip. But I guess that’s not a worry of theirs. Then was told I can take my care elsewhere, and would need to figure out all the details after. Just thought this was a funny way to make patients, who are already struggling to find medical care, feel safe and their concerns met.

Jason J.

5/5

I have been a patient here for 6 years and I have never had a bad moment. They have helped me navigate life's troubles with care and empathy. Dr. Judith Bergman is the best doctor I have ever had. She listens first to understand and then talks to me. I love this place and I hope they stay here for a long time.

Ignacio P.

1/5

The call center is horrible and doesn't even care to help.

I can ask questions and I get questions back. the medical office is a mess at times and the customer service is limited.

you have one window for checkout and check ins. I was next in line and the staff asked me to move aside for someone who came after. better communication and customer service would be awesome.

now that my doctor is leaving will I even be heard?
I've had issues with this facility for the last 10 years and my doctor was the only lifeline to get anything resolved.

Josh L.

1/5

Never had a problem, but It seems like the new front desk people need to learn a bit more about providing services such as refill requests and phone etiquette. I don’t like calling people out but Justin needs to learn that disconnecting a call just because he is frustrated is rude. The services are not free. We are paying and would like some respect and empathy.

C

1/5

1.5 weeks after they said they'd send a referral I have nothing. 1 week since my labs came back and they haven't reviewed them or sent prescriptions.
I have called several times, and all they do is say they'll let my provider know I'm waiting, and then nothing happens.
I tried calling a few minutes ago and their phone lines were down.
EDIT: I just got told that Ethan (my provider) is out of the office for another week, and that policy doesn't allow anyone else to cover for him or fill my prescription. Absolutely ridiculous. This place does not care about patients, only getting that first payment for establishing care, and then they couldn't care less about you.
At this point I don't know if you can even get healthcare here.

EDIT2: They are no longer my PCP. I made an appointment with an online medical group, got an appointment within 12 hours of looking them up, and got my prescription an hour after our call the next morning. From calling to picking up my prescription was less than 24 hours...NOT 2+ weeks.

David M.

5/5

Spectrum Medical Care truly goes above and beyond! The outreach staff is incredible—they’re friendly, attentive, and do an amazing job at making you feel welcome from the moment you walk in. They create such a warm and inviting atmosphere, it feels like your home clinic right away.

If you’re looking for compassionate and professional care with a personal touch, this is the place to go. Highly recommend!

Dewey B.

5/5

We have been going here for a year now, and at first seeing all the one star reviews we were wary… though after going - it is great! It is a small place so it easier to talk to your doctor when needed, refills always happen on time don’t even have to ask (thanks my prescriber here, Ari) , and when needing blood work it’s the place right next to it so it’s instant and super easy. Before we were at a big hospital so we were forgotten a lot because of the amount of patients and refills we almost had to “fight” to get them sent through. But once again this place , I think because it is a smaller institution, so much easier. I think this is a good place to go if you’re concerned about getting that one - on - one, because I think you will get that here more than you would a bigger hospital.