Wesley Community & Health Centers at Central City - Phoenix, Arizona

Erin S

I have been coming to Wesley for my healthcare needs for a couple years now as I don’t have health insurance and they provide X benefits for those of us in need and my experience with them has been rocky as they don’t typically get back to you in a timely manner so I wish they’d work on that however… I have to give HIGH PRAISE to Stephanie in the financial office, she is TIMELY, RESPECTFUL, POLITE, EXTREMELY KIND AND NON JUDGEMENTAL… she made my whole day less stressful almost immediately! Not only is is COMPETENT and great at her job but she is sweet as can be! I wish there were more people in the world like her, don’t ever lose her she’s a gem. THANK YOU Stephanie.

I would like to update my review, I would also like to add that since I’ve been coming here, I’ve seen some doctors come and go and I have been here since Dr. D has been in medical school, and now that she has taken on a position here I am so grateful she is hands-down, the best doctor that I’ve ever had extremely good patient care, bedside manner, caring, empathetic, sympathetic, excellent at her job listens exceptionally well and just different than the rest there is no one like her, I hope she stays at Wesley clinic for a while because everything has improved greatly with her around… I would go as far as to say she makes this clinic.
I love that I’m able to personally message her and that she is spearheading the application process and is extremely quick with getting things done for patients Dr. D please know how much I value your care and like I said I hope you plan on staying for a good while. I don’t think anyone else out there could value you as much as we do here at Wesley clinic where you were so needed.
And lastly, I don’t remember her name but the woman who works in the lab she is really sweet and friendly and very helpful. I have nothing but positive things to say about her as well, This clinic has become a much better place over the last year.
Thanks for the great care.

Evangelina Quezada

After 12 years of being with the clinic and loving they’re care for the patients. I’ve decided to finally move to another clinic because it has gotten so much worse. Been waiting 6 months back and forth waiting for an MRI and neurologist referral. They lied and said they called me “3 times” . Send the “referrals” to the wrong address. Didn’t ever call me back. I always leave a voicemail for dr bright and I never receive a call back. What happened to Wesley being caring and actually taking care of us? What happened to putting the patients first. This place has gone downhill from the employees to the care. Very upsetting and I am very sad to want to leave Wesley community health centers. I also lost the managers number so it has been impossible to get a hold of her or somewhere above.

Crystina Diaz

Do not waste your time. My mother spent months going back and forth with these people scheduling and re-scheduling, reiterating where her meds needed to be sent (if they were sent at all), and getting referrals. There’s a serious lack of communication and overall concern/care for their patients going on at this facility. The incompetence is astounding starting from the doctor that she never met to the staff working the front desk. She has since gone elsewhere where concerns and referrals were addressed and taken care of on the FIRST visit.

Evangelina Quezada

I have always been coming here since I was a little girl. They use to have amazing workers that were friendly and patient. Now they hire rude unprofessional people that rush through the calls and don’t take the time to be patient and kind. It makes me sad to see such a change in the workers they have now.. I really don’t want to move anywhere else since Wesley has always taken good care of me. But these Past few weeks I have came In contact with rude people over the phone. Don’t care to listen to why I am calling to schedule an appointment. Don’t do they’re job right. Rushing me off the phone. I have been trying to schedule a follow up for2 months now. I have been coming here for 11 years and never had a bad experience till now. I don’t even want to come back here anymore all these new employees in the front are pushing the loyal people away. I use to love this place! So disappointing.?

Erin Stewart

I was referred to them by planned parent after they got their title ten benefits revoked, and let me just say... by far the best “doctors office” experience I’ve ever had, they are so incredibly accommodating usually medical facilities are a whole headache and a half and every time I need to get something filled or go in for a visit they find time for me, and the staff goes out of their way to make my life easier. I really can’t say one bad thing about them. This is why I will always go to this place! Thank you.

Harold Roach

They have never returned a call. They have never called with test results. They have given me the wrong information on how and where to take lab tests resulting in weeks of delays. I got my vasectomy there in June. It is now December and I'm still not healed or pain free (although there's much less pain now). They have me see other doctors at my own cost but no one has actually done anything to fix anything including a deformity that I guess I'm just going to live with since I'm finally giving up on this place. In their defence, Google has their number listed wrong. It still goes to someone named Gina at the Wesley center but I assume they are dead or have moved on since no one checks her voice mail. Someone answered the other day and said they'd try to find someone who wasn't doing anything to get my lab results. I guess everyone was busy because 2 days later I drove the 45 minutes to their office just to be told there's still sperm present. Rather than fix it I'm just going to do another sperm test after another week of abstinence because hey, forth times a charm. If you want a vasectomy please get one but I whole heartedly would not recommend getting it done here. I wish I could give less than one star.

Antoinette Polanco

I have an awesome doctor, she's very nice and very concerning about making sure that I get the right medical treatment, the staff is very nice and is always making sure I'm treated with the most respect, the facility is clean, they have a little play area for the children with a table to read books and play with toys, they have two restrooms, it's one of the best Clinic I've gone to and I would recommend it to anybody if they would like to go. ( Others May say it might be bad but I've never had a bad experience at this Clinic or the other one on the west side )

Cynthia Pena

Im very disappointed with Wesley Health Center. They have ongoing issues with the phone system and the wait times are too long, you are forced to leave voice-mails and never receive call backs, the workers who answer the calls are rude, not helpful and disconnect calls all the time. Management needs to hire people who want to work there, give them customer service training and invest in a better phone system. This place is a joke.