Arizona Medical Equipment & Supply - Phoenix, Arizona

Arizona Medical Equipment & Supply

Arizona Medical Equipment & Supply is a reputable medical supply store located at 4225 W Glendale Ave Ste C106, Phoenix, AZ 85051, United States. This establishment specializes in providing a wide range of medical equipment and supplies to cater to various medical needs.

The store's prime location makes it easily accessible, and it offers convenient options for customers, including delivery and in-store shopping. Additionally, the store boasts a wheelchair-accessible car park, ensuring accessibility for all customers.

At Arizona Medical Equipment & Supply, you can expect exceptional customer service. The dedicated staff is known for their patient, kind, and helpful approach, ensuring that customers receive the assistance they need. Whether you're seeking advice on selecting the right medical equipment or need assistance with troubleshooting, the team at this store is well-equipped to handle your inquiries.

The store accepts debit and credit cards, making payments convenient for customers. With a strong focus on customer satisfaction and accessibility, Arizona Medical Equipment & Supply has earned a solid reputation in the community.

Looking at the reviews, it's evident that the store has received mixed feedback. With an average rating of 3.5 out of 5 stars on Google My Business, there are some customers who have had positive experiences with the store's staff and the quality of products offered. However, there are also some customers who have expressed concerns about the availability of certain items and the overall shopping experience.

Despite the mixed reviews, Arizona Medical Equipment & Supply remains a reliable option for those in need of medical supplies and equipment in Phoenix. The store's commitment to accessibility and customer service sets it apart from competitors in the area.

👍 Reviews of Arizona Medical Equipment & Supply

Sheila L.

5/5

I am just struggling getting used to my Cpap machine! The folks at Az Medical Equipment & Supply(Kimberly and Jade) have been so kind, patient and helpful to me. Jade went above and beyond to make sure I can try another mask that I am hoping I will be more comfortable with. We are on the road traveling and Jade talked me through using another mask and will mail me the other mask for me to try - that is what I call exceptional customer service! I feel so fortunate to be working with such caring medical professionals.

Deborah L.

5/5

Jade provides incredible customer service. She is empathetic, kind and intelligent. She always has a solution even when she has no control over the cause of a particular problem. It’s so nice to hear her friendly voice and know I will be taken care of so well! Thanks Jade!

Michelle Z.

5/5

My 87 year old mom is in an assisted living facility. Jade has been beyond wonderful. She actually stayed on the phone with my mom one night for over 30 minutes, while she waited for someone from the facility to come fix her oxygen. (horrible that it took so long for someone to respond to her “help button”.) It’s too bad Jade doesn’t work at the facility… she always responds to my mom faster than any of the aides at her assisted living.
She also helps my mom with her C pap machine if there’s ever a problem or she can’t figure something out.
I can’t say enough about Jade and the business. My mom is alone a lot and Jade is someone she always looks forward to seeing. She’s gone out of her way to show my mom that she sincerely cares about her and enjoys their visits.

Michael C.

5/5

If you want the best customer service then this is the place! The women who work in this office go above and beyond to make sure you're getting all your needs met and explain equipment and pricing in a manner that's easy to understand. They also do their best, according to your circumstances, to find the best plan to get you what you need. I wouldn't go to any other place just because of the way they treat their customers. Very happy with their service.

Kelly R.

5/5

we were visiting family in Phoenix when my cpap machine broke. Urcella was amazing, took our call and went above and beyond to get me a new machine. We were on our way to the airport to continue our vacation and now can do that with great sleep. Can't thank them enough!

Breck I.

5/5

Everyone at Arizona Medical Equipment and Supply deserves a 5 star rating. Specifically, Ercella recently helped me understand how to switch out my first CPAP mask. She kept trying to help me understand the components. Sure enough. When I got home I was able to figure it out. Thank you! My 1 month-ish CPAP journey has been great.

Kat

1/5

This place is awful. My doctor sent them the orders, but they never called because they incorrectly thought my insurance was out of network. If they had attempted to call they would have realized they were wrong. I was in network. They don't call back when they say they will. You have to chase them down. When I got ahold of someone a second time they said my policy wasn't active, which again was wrong and within 5 minutes of being on the phone suddenly my policy was working and they could calculate my deductible. This place is so disorganized. Save yourself time and go somewhere else!

M. H.

5/5

Jade was amazing in her professionalism, her product knowledge, and most importantly her customer service. She is a kind of employee that perpetuate people coming back to your company. There needs to be more employees like her! I would recommend this company because of her. Thanks so much.