BayPointe Hospital - Mobile, Alabama

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BayPointe Hospital

BayPointe Hospital, located at 5800 Southland Dr, Mobile, AL 36693, United States, is a well-established healthcare facility that specializes in psychiatric care and services for children. The hospital offers a range of services, including inpatient and outpatient programs, to help individuals overcome mental health challenges and lead healthier lives.

The hospital is committed to providing high-quality care in a safe and comfortable environment. To ensure accessibility for all patients, BayPointe Hospital features wheelchair-accessible parking, entrances, and restrooms. Appointments are recommended to ensure timely and efficient service.

BayPointe Hospital's dedication to patient care is evident in its staff, who are highly skilled and experienced in their respective fields. The hospital's team of mental health professionals works closely with each patient to develop personalized treatment plans that address their unique needs and goals.

In addition to its exceptional care, BayPointe Hospital has received numerous positive reviews from satisfied patients and their families. Many have praised the hospital's supportive and nurturing environment, which fosters healing and recovery. Patients have also appreciated the hospital's willingness to listen to their concerns and work collaboratively to achieve the best possible outcomes.

While some reviewers have noted that the hospital's building could use some upgrades, the majority of opinions reflect a strong sense of gratitude and satisfaction with the care received at BayPointe Hospital. The hospital's commitment to providing quality mental health services, combined with its compassionate and dedicated staff, has helped countless individuals on their path to recovery.

For those seeking mental health treatment or support, BayPointe Hospital is an excellent choice. With its range of services, experienced professionals, and patient-centered approach, this hospital is well-equipped to help individuals overcome mental health challenges and regain control of their lives.

Specialties and Services

• Psychiatric hospital
• Children's hospital

Other Points of Interest

• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible toilet
• Toilet
• Appointments recommended

Opinions and Reviews

BayPointe Hospital has received 121 reviews on Google My Business, with an average rating of 1.8 out of 5 stars. While some reviewers have expressed dissatisfaction with the hospital's facilities and services, many others have shared positive experiences and praised the hospital's staff for their compassion and dedication.

In one particularly moving review, a patient shared their successful experience at BayPointe Hospital, noting that their stay was marked by laughter, support, and a genuine sense of community among staff and patients alike. The patient credited their recovery to the hospital's nurturing environment and the strong relationships they built during their time there.

Another reviewer emphasized the importance of seeking mental health treatment and recommended BayPointe Hospital as a reliable and supportive option for those in need. They noted that the hospital's staff worked tirelessly to address their concerns and provide the necessary care, ultimately contributing to a positive outcome.

While BayPointe Hospital may not be a perfect fit for everyone, its commitment to patient care and its supportive, compassionate environment make it a worthy consideration for those struggling with mental health issues. With a range of services, experienced professionals, and a focus on individualized treatment plans, BayPointe Hospital is well-positioned to help individuals on their path to recovery and overall well-being.",
"summary": "BayPointe Hospital, located in Mobile, Alabama, specializes in psychiatric care and services for children. The hospital features wheelchair-accessible facilities and offers a range of services, including inpatient and outpatient programs. With dedicated staff and patient-centered care, BayPointe Hospital has received mixed reviews, with an average rating of 1.8 out of 5 stars on Google My Business.",
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👍 Reviews of BayPointe Hospital

ben D.

3/5

Good place. Building itself could use work, but otherwise great. I actually got better here, unlike my other unsuccessful hospital visits at Decatur, and Mountain view. I got along with just about everyone, including the staff. At night, I'd stay up past bedtime in my room just chatting and making jokes with the staff. I'd also pull pranks with the other patients, and I think, they enjoyed it. my stay was short, but I'm doing so much better since being there. So Thank you baypoint for helping me

Brandon E.

1/5

Don’t put your child here don’t put anyone here. It is a bad place. It doesn’t help people with mental health or their mental illness or the crisis that they’re going Through I went here a few years back because I had depression and anger and suicidal thoughts and this place made it worse. They don’t treat you Kindly, the staff are unprofessional There are fights every day people get jumped in there, and you will get hurt very badly in there. Don’t put your child here.

Gratuity T.

1/5

I went here a long time ago around 2021 this place is uncomfortable and it is not a good environment for anyone who is depressed or have anxiety or anyone at all. I was here for having an eating disorder and psychosis the staff was ok but most of my visit nothing helped me at all it just felt like I was in a cleaner prison. If you have serious problems or mental health issues I wouldn’t recommend going here or taking your child here. I hear and read too many bad reviews about people and their experience staying here and they all said the similar thing as in they would not recommend it or the staff treated them horribly and they never helped but made things worse. No one should feel or even be punished because they have depression anxiety or schizophrenia or any trauma at all. They don’t really help you with anything. If you’re a parent or a guardians and you truly love your child if they are showing signs of illness or depression or any related mental health issues don’t send your child here they will feel like a lab rat because that’s how I felt when I was there. Imagine having to be in a dark gloomy room to go to sleep too with cold ac with very light blankets and a very hard bed to sleep on. After I left my back felt so bad it hurted and lasted up to a week. The showers are tiny as hell and they give you paper thin soaps and the toilet tissue are the size of baby hands and thin as heck for no reason. Also having to be in a closed space with other kids who could potentially hurt you is also not safe and a therapist who keeps asking you the same questions and acting like they are helping is also not good either. It just feels lazy they clock in ask you questions and move on that’s it and mind you when you’re there for your stay you’ll have to get up at five in the morning every day to check your vitals and then have to beat people yelling or screaming interrupting the little sleep you can get from sleeping on that hard as bed. Moral of the story is don’t go here it’ll make you’re mental health tank it the same before you got in or worse when you leave the place!

Crystalynn T.

5/5

I know most folks don’t really leave reviews unless they are upset about something or frustrated with their situation and I’m not sure how things have changed since I was there but I feel I need to give my experience as a patient in 2009-2010. As a child I was faced with neglect, abandonment, molestation, homelessness, mental illnesses, family hardships amongst a long list of other issues involving hoarding. I came to Baypoint after have tried to and almost successfully, kill myself. The state of Alabama took me into their care and placed me here to get my mental in order. I rejected every ounce of help they had to offer and honestly was little prick while I was there. I joined in willingly to fights to impress other kids and act out because I was refusing to listen to my therapist dr. Rene. With this amount of attitude I was placed in seclusion (as I should be!) to think about my actions. Yes I was physically restrained but in their defense I was swinging on everyone and everything. They were protecting themselves and I completely understand this now. As teenagers we all have a couple things in common and that is that we hate the body we are in and we lash out on everyone around us. Add in a few mental illnesses and you have a dangerous situation. The folks at this facility during my time tried their best to teach me how to channel my emotions and I brushed them off with feelings that they didn’t know how I felt and nothing they could do can help. Know that I’m 30 I can think back to every lesson I ever had and use the tools they instilled so long ago. Now as i think about the children that were in the wwasp programs, bay pointe was an excellent facility! They taught me how to wash my own clothes and keep a schedule. We would get allowances that we could use at the vending machine and when we went on our outings. Going out to the pond and seeing the turtles really made my day! When I expressed the therapeutic need to see the stars, the counselors found a time to allow those of us who wished to see them a few minutes outside at night once a week to give us this. We had rec time and I see that they have ankle monitors now which can make this more of a possibility. So many of us tried to run away and some accomplished this because we all refuse help when we have to give up things in order to be help. Then we think we are abused because we can’t have our way. Bay pointe provides recreation, 3 very tasty meals a day, adequate bedding and supervision with an appropriate amount of discipline. Just like in high school, the teachers can only do so much about bullying. It’s up to you as an individual to walk away and ignore it. You can’t avoid this even in work settings as adults. My overall review of this place is when we are kids everyone is out to get us but just like with playing a sport, if you don’t practice everyday, you get worse. Utilize every minute of this program and be there for you not friends. I know how hard it is as I was there for over a year but that was my fault for making it longer and continuing to be a prick. Be determined and this place can be very healing if you let it. Using the business education program they had I’ve used what I’ve learned there and am currently a proud business owner. As the parents of children who are in this system, be involved as much as you can! You can’t expect change if you do not change yourself. Accept that you are going to have to alter your way of life for your children even more than most and call out to family and friends who can also support you and your kid. This program takes a while to sink in but if you let it, it will open your eyes and help you see the small tweaks it made to help you be a better person and control your emotions. Thank you baypointe and I’m sorry for punching a hole straight through to the break room on the teen girls side!

Neptune V.

1/5

Dont send ur kids here… my daughter was in there for 2 months when she got out she ended her life because the ptsd she got from getting bullied by the kids and nurses and before she did she came back with even more scars and said how they pushed her and called her a “mental crazy dog shit eater” and etc+. If u love ur kids dont send them here. Rip my heart 🕊️🕊️

SuranPack

1/5

As a former patient back when I was 17, it was terrible. Staff were physically aggressive with me and other patients. I was physically slammed multiple times and sedated with shots. I’ve watched others get worse treatment. I’ve even seen staff members throw hands at 14 year olds. It’s not a place you want to send your kids and I wish it was something that couldn’t be court ordered. It’s truly an evil place.

Mason M.

1/5

DO NOT SEND YOUR KIDS HERE! Genuinely traumatized, came here when i was 12, and I am now 14 I still have PTSD from this place. The best part of the whole thing was playing cards with my homies, miss yall. I hate the stupid staff who encouraged fights. The kids battling depressed were put in the same place with kids with behavior problems. We would go into this place called the day room and do homework designed for baby's. I got 1 phone call a night the entire time and if someone didn't call you then you wouldn't get to talk to your family. The Day/Night staff were genuinely not okay in the head and one fought this 8 year old. The therapist I had was this African American women who was a horrible therapist instead of trying to help me made fun of me. 0/10

Luna

1/5

I had been here before like about last month and they only give us little tiny cups of water and there is no pet therapy! It was awful the "time-out room" is just nasty. If I could give zero stars I would there was only on nice teacher there. I got my hair pulled for no reason and the staff here are just toxic. The room they changed me too was disgusting and they have roaches. I do not recommend to come here at all!!