Medco, Inc. - Orange Park, Florida

Address: 653 Kingsley Ave, Orange Park, FL 32073.
Phone: 9042648154.

Specialties: Medical supply store.
Other points of interest: Delivery, Same-day delivery, Wheelchair accessible entrance, Checks, Debit cards, Credit cards.
Opinions: This company has 22 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Medco, Inc.

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"content": "

Introduction to Medco, Inc.

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Medco, Inc. stands as a prominent entity within the healthcare support sector, particularly noted for its role as a comprehensive medical supply store. Situated at 653 Kingsley Ave, Orange Park, FL 32073, the facility offers a wide array of medical equipment and supplies catering to diverse customer needs. The business operates with a focus on accessibility and efficiency, ensuring that clients receive the necessary products and services promptly and conveniently.

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Location and Accessibility

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Located in the charming town of Orange Park, Florida, Medco, Inc. benefits from a strategic position that facilitates access for both local residents and visitors. The Wheelchair accessible entrance ensures that the facility is welcoming to customers with mobility challenges, reflecting the company's commitment to inclusivity. The physical location is designed to be convenient, allowing customers to visit the store easily for in-person inquiries or purchases.

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Orange Park, FL, serves as a desirable community for healthcare businesses due to its blend of suburban living and proximity to larger urban centers. This positioning allows Medco, Inc. to serve not only the local population but also clients traveling from adjacent areas seeking reliable medical supply services. The location is chosen to maximize convenience and ensure that customers can access the store without undue difficulty.

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Services Offered

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Medco, Inc. specializes in providing essential medical supplies, making it a vital resource for individuals requiring ongoing healthcare products. Their offerings include, but are not limited to, mobility aids, wound care supplies, diabetic equipment, and a variety of other medical necessities. The breadth of their inventory positions them as a one-stop solution for many medical procurement needs.

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  • Medical Equipment: From wheelchairs to specialized monitoring devices, Medco caters to various medical requirements.
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  • Supply Distribution: They offer a wide range of supplies, including bandages, catheters, and other essentials.
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  • Customer Support: Staff members are trained to assist customers in selecting the appropriate products for their specific needs.
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Delivery Services

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One of the standout features of Medco, Inc. is its robust delivery system. They understand that timely access to medical supplies can be critical for customer well-being, and they address this need through comprehensive delivery options.

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  • Standard Delivery: Most orders are dispatched with efficiency, ensuring products reach customers in a reasonable timeframe.
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  • Same-day Delivery: For urgent requirements, Medco offers same-day delivery services, providing peace of mind to customers in critical situations.
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  • Professional Handling: The delivery team is described in customer reviews as knowledgeable and thorough, further enhancing the delivery experience.
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The integration of delivery services represents a significant advantage for Medco, Inc., as it extends their reach beyond the physical confines of the store and accommodates customers who may be unable to visit in person due to health or mobility issues.

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Payment Options

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Medco, Inc. facilitates smooth transactions by accepting multiple payment methods, making their services accessible to a broader customer base. The accepted forms of payment include:

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  • Cash: Traditional payment method available for customers.
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  • Debit Cards: Common and convenient payment option using personal banking funds.
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  • Credit Cards: Accepted for customers who prefer financing or wish to defer payment.
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The diverse payment options at Medco, Inc. reflect their customer-centric approach, ensuring that financial barriers do not impede access to essential medical supplies.

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Customer Reviews and Reputation

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Medco, Inc. maintains a reputation based on customer feedback, with 22 reviews available on Google My Business. The average rating of 3.4/5 indicates a generally positive customer experience, though there is room for improvement in certain areas. These reviews provide valuable insights into the quality of service offered.

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Informed by Customer Feedback

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Customer testimonials frequently highlight the promptness and professionalism associated with Medco's services. One notable review describes an instance where a medical bed was delivered within two hours of the initial request, underscoring the company's ability to respond effectively to urgent needs. This anecdote exemplifies the company's commitment to customer satisfaction and operational efficiency.

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Furthermore, reviews consistently mention the courteous and knowledgeable nature of both the customer service staff and delivery personnel. These positive interactions contribute significantly to the overall impression of Medco, Inc. as a reliable and customer-focused business. The emphasis on prompt service and professional demeanor suggests a dedication to maintaining high standards across all customer touchpoints.

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Recommendations for Potential Customers

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For individuals seeking reliable medical supply services, Medco, Inc. offers several key advantages. The combination of in-store browsing and comprehensive delivery options makes it suitable for a wide range of customer scenarios, from those requiring immediate assistance to those preferring to inspect products before purchase.

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  • For Urgent Needs: Customers facing time-sensitive requirements should utilize the same-day delivery service, ensuring prompt fulfillment of critical medical supplies.
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  • For Accessibility: The wheelchair accessible entrance makes the physical store accessible to all customers, while delivery services cater to those who may find it challenging to visit the location.
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  • For Payment Flexibility: The acceptance of multiple payment methods accommodates diverse financial preferences, enhancing the accessibility of their products.
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It is advisable for potential customers to contact the store directly using the provided phone number, (904) 264-8154, to inquire about specific product availability or to arrange for delivery services. Doing so allows for personalized assistance tailored to individual needs.

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Conclusion

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Medco, Inc. positions itself as a vital resource within the Orange Park community and surrounding areas, offering essential medical supplies with a focus on accessibility and timely service. Their commitment to customer satisfaction, demonstrated through efficient delivery and responsive support, makes them a noteworthy option for individuals seeking quality medical equipment and supplies.

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"summary": "A medical supply store offering delivery and accessible services in Orange Park.",
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👍 Reviews of Medco, Inc.

Medco, Inc. - Orange Park, Florida
Robbie R.
5/5

My Mom had Surgery on her veins but we didn't know she couldn't be left alone and shouldn't walk upstairs. My sister called Medco BECAUSE we needed a medical bed for her ASAP! The young lady that answered the phone was very pleasant and they delivered the bed to my house within 2 hours of us calling! They were a Godsend! The Delivery and Pick-Up drivers were so nice, knowledgeable and thorough. Thank You Medco for your professionalism and prompt service. You guys Rock!

Medco, Inc. - Orange Park, Florida
Raul F.
1/5

Tried to get an extension for my cpap mask but they said it comes with the mask. They want me to pay again. Funny thing the first time I got the mask with them was not even a month ago. They even want me to pay the old one right away but when I said I'll pay it when they mail it to me, the sales lady made a smirk face. I told her don't make it harder for yourself, you don't even have a good customer service over here and left.

Not recommended. Poor customer service. Found out she was actually the manager. Please check reviews on google, this company has a bad reputation. Too many complaints.

Medco, Inc. - Orange Park, Florida
Hayden S.
5/5

Bought my Auto PAP from Medco Inc last year and was very pleased with the service. The office staff was very thorough in explaining what my insurance needed to process the purchase and helped me through set up and use. Would recommend.

Medco, Inc. - Orange Park, Florida
Rhonna B.
5/5

I have been with Medco in Orange Park for about 2 years now. I have had nothing but exceptionally good service from them. If I call the office for anything Liz, Nancy or Sally have been able to assist me right then answering all my questions. I have called and they made sure one of the technicians make it to my house that day or early the next to address any issues. The technicians are very detailed in the maintenance they perform and my equipment is completely clean and resupplied when they leave.
I can not say enough about the great and very professional service that I receive from the whole staff at Medco, Kingsley Ave. Orange Park, FL.

Medco, Inc. - Orange Park, Florida
Debbi L.
1/5

Very disappointed in the service. Called because the machine was very loud, the man came out and said the machine was out of balance and should of never been left. Also water was going into the tubing, the office lady sent me some in the mail. She told the man NOT to give me the water tube that catches the water, it took another two days for them to come in the mail. When the O2 gaget broke she said that has NEVER HAPPENED, well it's a piece of equipment.. things do break. The guy who came out said he had one break within the last week. So I found another o2 company. The ladies in the office are very unprofessional, rude, ignorant.

Medco, Inc. - Orange Park, Florida
JKH
5/5

Nothing but the best. They took care of my needs so well when I lived in OP that I still use them after moving to New Orleans. They still kill it via mail! Love these guys and gals.

Medco, Inc. - Orange Park, Florida
Denese D.
5/5

Needed a walker for mom. Sally at Medco is fabulous. She stayed after closing to meet me and make sure I got what I needed. She was super patient and helpful, great customer service!! Mom loves the walker, perfect fit!! Thanks Sally and Medco!!

Medco, Inc. - Orange Park, Florida
A G. A. H. D. I.
1/5

I HAD TO GIVE IT AT LEAST 1 STAR IN ORDER TO REVIEW. IF I COULD RATE ZERO STARS I WOULD!! THIS PLACE IS HORRIBLE!!! THEY CHARGE YOU AN ENTIRE MONTH FOR 1 DAY OVER THE DUE DATE! I COULD NOT RETURN MY SCOOTER ON THE DUE DATE BECAUSE IT WAS A HOLIDAY AND THEY WERE CLOSED DUHHH!! SO. I RETURNED IT THE VERY NEXT BUSINESS MORNING WAS CHARGED!! RUDE, UNPROFESSIONAL, I COULD GO ON AND ON. SAVE YOUR MONEY AND BUY WHAT YOU NEED ON AMAZON OR WALMART AND AVOID THIS DUMP AT ALL COST!!

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