Deborah M.
1/5
IF I WAS ONLY REVIEWING THE NURSE AND MY CASE WORKER THEY WOULD GET A 5 STAR REVIEW. HOWEVER THE DISRESPECTFUL RECEPTIONIST OR PHONE REP. MORALAS HAS HUNG UP THE PHONE ON ME SO MANY TIMES, THERE IS NO WAY I CAN GIVE THIS PLACE 5 STARS. HOW THEY ALLOW THIS WOMAN TO WORK THERE AND BE SO DISRESPECTFUL TO THE PEOPLE CALLING IS BEYOND ME.
SHE DOES NOT WANT TO GIVE YOU HER NAME AND YOU HAVE TO ASK 5 TIMES BEFORE SHE WILL TELL IT TO YOU SLOW ENOUGH FOR YOU TO GET IT. THEN YOU ASK HER FOR HELP AND SHE HANGS UP ON YOU AFTER SHE GIVES YOU AN ANSWER THAT SHE THINKS IS SUFFICIENT. EVEN IF IT IS NOT WHAT YOU NEED. I ASKED HER TO PLEASE STOP CALLING ME MA'AM AND SHE HUNG UP ON ME TODAY AGAIN. IT SEEMS SHE IS NOT ACCOUNTABLE TO ANYONE FOR HER ACTIONS BECAUSE I HAVE PUT IN A COMPLAINT AND NO ONE CARES.
THERE SEEMS TO BE A DISCONNECT FROM THE NURSE THAT COMES TO YOUR HOME AND THE PERSON OVER THE PLACE.
2 MONTHS I AM TRYING TO GET A REFILL, AND BECAUSE THEY ARE CHANGING THE PEOPLE THAT COME TO YOUR HOME, IT JUST DOES NOT GET DONE. I HAVE TOLD THE NURSE AND THE CASEWORKER AND IT JUST KEEPS FALLING THROUGH THE CRACKS.
LAST WEEK A NEW PROVIDER CAME TO SEE ME AND I THOUGHT SHE WAS VERY GOOD. HOWEVER SHE WENT BEHIND MY BACK, CALLED MY DR. AND ASKED FOR MEDICATION HORMONES I TOLD HER MY DR. DOES NOT BELIEVE IN. THEY THEN TOLD ME FROM MHD MY DOCTOR SIGNED ME OFF THEIR HOME HELP. I SPOKE TO MY DOCTOR TODAY AND SHE SAID," NOT AT ALL DID SHE TELL THEM NOT TO SEE ME,".
THE COMPANY IS A MESS. THE ONLY ONE THAT TRULY HELPED ME WAS THE CASE WORKERS. ALL THE CASE WORKER WERE CARING AND KIND ESPECIALLY THE LAST ONE JENNIFER. BUT THE REST OF THE COMPANY IS A MESS AND VERY DISORGANIZED AND DISHONEST AS I NOW FOUND OUT FROM MY DOCTOR.
DO YOURSELF A FAVOR AND STAY AWAY FROM THEM IS YOU CAN.
