Lakeshore Medical, Florida Community Health Centers Inc. - Okeechobee, Florida

Keep O. T.

Terrible Experience – Avoid This Clinic at All Costs!

This clinic is completely unprofessional and disorganized. They have been giving us the runaround for weeks, adding unnecessary tests at every step without telling us upfront what was required for a surgery clearance. They initially told us one set of exams was enough, only to suddenly demand more after we completed everything they asked for.

The lack of transparency, constant changing of requirements, and refusal to provide clear answers have caused my family unnecessary stress and delays in my mother’s much-needed surgery. It feels like they are either completely incompetent or deliberately trying to squeeze more money out of patients with unnecessary procedures.

If you value your time, money, and peace of mind, go elsewhere. This place is a nightmare to deal with, and I wouldn’t trust them with any serious medical care.

John M.

Unprofessional and Disrespectful Toward Hispanic Patients

One of the doctors here was incredibly rude and dismissive, showing no respect or compassion. They spoke harshly and acted like we didn’t understand anything, treating us like second-class citizens. Instead of providing care, they were condescending and made the whole experience uncomfortable. No one should have to deal with that kind of treatment, especially in a medical setting. If you want to be treated with basic human decency, go somewhere else.

Tim G.

I would give it a zero if possible. Sent a text to stay in the vehicle for Wife’s appointment and would send one to come in. We never received a text, went inside at 8:00am and the staff didn’t know why we didn’t just come in. Arrived at 7:45am for an 8:00am appointment. Staff rude and inattentive. Left facility at 8:30am without being seen by doctor after not being called back for an 8:00am. The place opens at 8. Why is there a wait with first appointment? And the doctor is spotted multiple times just eating, walking around, and joking. No respect for patients’ health or time. Amazing when doctors offices want to charge fees for late or missed appointments, not let you see the doctor if you are late, but we revolve around their time. Don’t practice medicine if your heart isn’t in it for the right reason.

Stephanie R.

This place is a joke. I clicked “I have arrived” for my 8am appointment. Never got a text to go inside (even waiting 10min after my time). After check in, I’m told to go to station 2. NOBODY is at station 2 and have 4 people waiting. 30min after my scheduled time I’m still waiting to be called and see the doctor dancing around in the back with food in his mouth. Ridiculous. Maybe if everybody in that building was more concerned about patients than gossiping like school children, they would be able to provide much better service.

Martha G.

I have never seen the same doctor twice which bothers me the most. I believe that a good relationship with your doctor is important. But they basically read your chart and guess from there. The wait time is an hour on average and that's WITH an appointment. The only positive thing I can say is that I have never had to wait more than a couple days for an appointment unlike some places that only have open spots three months from the time you call. But if you need a basic doctor then go for it.

Keeley M.

I was going to this place to figure out my current health issues and get answers which I never got really. Dr.Moore Everytime I came for follow up he would ask why am I there um hello you scheduled for me to come back after x-rays then reads my X-rays I ask what are the next steps he says physical therapy or surgery I said okay he says I need MRI first and it called my insurance to find out I was supposed to go to 6 physical therapy appointments before MRI and he never called me once to tell me this or anything mind you I've been in pain for months as having several symptoms due to my neck issues I was never taken serious I would ask question or explained how i felt i would be brushed off like it was nothing this is my health and I felt like he just didn't care he would come in the room for 2 minutes and then leave I would be left with nurse to go over same questions they ask Everytime this place is a joke they always have you waiting for hours even with appointment I'm utterly disappointed and think they need better doctors that actually care for there patients I'll never go back looking for a new doctor don't waste your time at this place

Robert A.

A joke is correct. It's not a walk-in clinic unless you consider next week is when they will see you. I told them I would probably be dead by then and left. The girl at the desk didn't understand.

Donald C.

I've never had to wait more than a few minutes past my appt. time. Dr. Moore has been my Dr. since last April. He always takes the time to make sure I have all the info I need before I leave. And I am more than satisfied with the care I receive...