Heartis Venice Assisted Living - Nokomis, Florida

Craig &. D. C.

Heartis is top notch!! Facility feels like home from the minute you walk in. Location is awesome with beautiful water views to enjoy sunsets and sunrises. But the staff is what really makes Heartis a special place! My mom and sister just moved in and feel safe, love the staff and are enjoying the food. Highly recommend Heartis for that next step.

DeLinda B.

There are so many positive things to say about Heartis!
First of all, the Top Notch quality of apartments is the most beautiful that I have seen in my line if work. The Chefs prepare delicious cuisine , served in lovely surroundings.
The list of activities throughout Heartis is filled with such a variety of fun, interesting things , every day there are great programs for residents to attend, there is just so much to enjoy.
The best of all, however, is the staff!
All day, every day each and every staff member shows up with a Caring attitude, and treat the residents, their families and caregivers with incredible respect, compassion and regard. Bar none, Heartis is the absolute best!

Kathryn S.

AMAZING community! Beautiful rooms and awesome amenities. (Can’t forget to mention the delicious coffee and hot chocolate) The staff is absolutely fantastic. They are personable, caring, and full of energy. Big shout out to Dawn and Megan for teaching me more about their community.

Andressa M.

I’ve been working at Heartis for a few months and it’s the most beautiful community I’ve ever experienced. The way the staff treats the residents is the way I would like my family members to be treated. This the place you want to work and you want your loved ones to be!

Linda B.

Just as an hour tour of Heartis isn't enough time to give a real picture of life here, my review isn't going to be just a few lines. When you talk to someone for 5 or 10 minutes you don't get to know them. It takes about a month to get acclimated to living here. No, it's not home but it's a good second choice. It is the next chapter of your life. Linda Wiley, the Executive Director, and Marilyn Hoffman, the Sales Director, lead a caring team.

Moving to Heartis for me was scary, like my first day of kindergarten. I had a broken right arm and a damaged left arm from falling. I couldn't do anything for myself, and being the stubborn, independent woman I am it was really hard for me to let someone help me,  especially the male nurses. They entered my life at Rehab.  My dignity survived.  I was treated with respect and consideration. I didn't yell at or demand help from the staff. I learned their names and tried to treat them with the respect they deserved. They are a hard working group and sometimes work long hours. I couldn't do it.  It takes a special person. The other areas of staff are wonderful, too. They take their jobs seriously whether it's cleaning a room, planning activities, making our food and creating menus, answering questions and the phone at the Concierge desk. Also, making sure everything is working, Meds are delivered, showers are given. All over on the three floors services are being carried out.

Visitors walking past the dining room make comments and not all of us are hard of hearing. A comment I particularly like is the one where a wife will say to her husband "this is what happens to you when you don't take care of yourself".  It only takes a fall, an accident, a stroke, or a disease to find yourself moving here.  No ages are immune.

At Heartis we are products of the 20's, 30's, 40's, 50's, and 60's. Heartis offers so many choices for entertainment and exercise. Laughter Yoga is a great way to relieve stress. It's addictive it's so much fun and relaxing. There are all kinds of board games, dice games, Bingo, and Card games. There are two movie theaters and movies three days a week with popcorn.

The Heartis bus takes residents to the doctor's office on Tuesday and Wednesday.  On Thursday it takes the residents shopping at various stores. Besides the shopping trips, there are numerous side trips offered.

Swimming is available at our beautiful pool. Check out the views from the balcony on the 3rd floor. Stunning! The location of Heartis overlooking Roberts Bay is spectacular!

Who thinks 90 is old? They have the most fascinating stories to tell.
Several of my friends are 92 and over. They have seen so much of life and they are treasures.

When you see someone in a Senior Living Facility, don't feel sorry for us until you've been in our shoes. We have just moved to a new stage of our lives, the new normal. Outside our apartment doors is a whole new world. If you are hungry there are three dining rooms. The Main dining Room,  AL, and Valeo the Memory Care section. A friend said it was like living in a resort, and once I left my apartment there were people all around and you didn't have to be lonely or feel scared. Two of the reasons I stayed when I was getting ready to leave Assisted Living. I feel safe and I have so many friends. We are a family. Notice I didn't say "like a family?" We feel that way about the staff, too.  Occasionally we may have problems, but it's human nature.  It's not a perfect world. We work through it. Sometimes it's because it's just not a good fit. Just when you think you've heard and seen it all something else happens.  It's  life!

Guilt is a major crux in getting that special someone to move into a Senior Living Facility. We help with smiles and friendship. They work wonders. Then there's that "big hug" of feeling safe. One last thing is when we get a new resident we welcome their family to our family. When you are proud of your family you like to show them off, it brings the biggest smiles to resident's faces.

~Linda Bogner

Dan H.

My parents moved into Heartis in June and absolutely love it. I was concerned for the safety of them living on their own and after visiting heartis it was an easy decision to move them there. My mom is a food snob, and I’m totally surprised that She loves the food and has actually gained about 8 pounds which she needed to do. They’ve made friends and very much like the property. I really need to say some very positive words about the staff as everybody that I encounter goes out of their way to say hello and be kind to both myself and my parents. They even know me on a first name basis when I visit. I had the pleasure of meeting the owner, and he assured me that my parents would be well taken care of and he has delivered on his word. Thank you Heartis! Dan Holum

Alice T.

If you love your loved one, keep them away.

They did not notify emergency contact when resident emergency alert button activated and resident could not be located.

They did not notify emergency contact following self-medicating issues observed when facility assisted service was in place.

They do not communicate with family member regarding the residents living circumstances after numerous requests for inclusion with any communication.

Linda (the director) refuses to provide written or verbal description of assisted clinical services available to independent living resident (resident contract listed 2 levels of care available in-place) (quite frankly, she seemed incapable / incompetent) (this has spanned across several years, with multiple directors now).

Linda did not provide families with evacuation information in a timely manner (6 hours prior for notification and preparation to leave). The possible evacuation procedures were not addressed in the pre-hurricane meeting with residents. The location of evacuation facility was not released in a timely manner.

This is just the tip of the iceberg. Read the other negative reviews for more information.

Celina P.

What a beautiful & well kept place! Staff is amazing. Linda, Megan, Jordan & the whole team are great. Fantastic leadership