Dr. Hyler & Associates - Middleburg, Florida

Dr. Hyler & Associates

Dr. Hyler & Associates es un centro de salud femenil y clínica de fertilidad ubicado en Middleburg, Florida. La dirección del establecimiento es 1658 St Vincents Wy Suite 130, Middleburg, FL 32068, y puede ser contactado por teléfono en 9042641628.

El centro ofrece especialidades en clínica de salud femenil, ginecología, clínica de fertilidad y obstetricia. También cuenta con instalaciones accesibles para personas con discapacidad, incluyendo una entrada y estacionamiento accesibles, así como un baño accesible.

Se recomienda hacer una cita previa para asistir al centro, ya que el personal del mostrador puede tener horarios limitados. Además, el centro tiene un portal de pacientes que permite a los pacientes gestionar sus citas y resultados de manera remota.

Especialidades

Las especialidades ofrecidas por Dr. Hyler & Associates incluyen:

• Clínica de salud femenil
• Ginecología
• Clínica de fertilidad
• Obstetricia

Otras características

Algunas características del centro son:

• Accesibilidad para personas con discapacidad
• Entrada y estacionamiento accesibles
• Baño accesible

Opiniones

Según las opiniones de los pacientes, Dr. Hyler & Associates ha recibido un promedio de 3.1/5 estrellas en Google My Business. Algunos pacientes han mencionado que el personal del mostrador puede ser poco amigable, pero que otros profesionales del centro pueden ser muy amables y profesionales. También se ha mencionado que el portal de pacientes puede ser un poco complicado de configurar.

Media de opinión

La media de opinión de los pacientes es 3.1/5, lo que indica que el centro tiene una buena reputación en general, pero con algunas áreas de mejora.

👍 Reviews of Dr. Hyler & Associates

Jessica C.

3/5

I feel like front staff could be better. I have tried and rescheduled appointments and I'd have no answer, my friend told me they were good but I guess that just depends on the midwives you get and what mood their in, I've had good experiences with some staff but the not answering the phone is laziness and also the patient portal is giving me hard time to set up the number it gives tells me to call says it's not available and will hang up. I've tried to call my primary dr and get a referral to the dr I had with my 1st son but I got no luck there.

Alexis G.

1/5

They asked me to pay a balance in order to schedule a appt. Waited weeks to get the money, paid it, just for them to tell me they don't accept Medicaid unless pregnant.... Money I could have used for my kids or something important!

Adrienne G.

5/5

Anne took the time to explain the procedure, she went over my history and asked if I had any pain or discomfort while she was performing the exam. After the procedure she asked if I had my diagnostic mammogram scheduled and made sure that I could follow up with her if I needed anything else. You can tell that this isn’t just a job for her it’s her purpose! I would recommend her 10/10 to anyone that I know!!

Madison M.

3/5

I have never left a review lower than 5 stars, but with the experience I had here throughout my maternity care, I feel that not leaving an honest one would be a disservice to other expectant mothers in search of OB care. “Disorganized” doesn’t even properly emphasize the absolute mess of this practice. A phone call to the office gets you nowhere. Your best option for reaching a provider is to message through the portal, where they have 72 hours to respond. Front staff is incredibly hard to reach. Their phone line would either ring for upwards of 45 minutes before an answer or it would ring 3 times and then hang up with no option to leave a voicemail. I have heard that this doesn’t seem to be as much of an issue anymore. Perhaps that is one problem they have found a solution to. When I was able to reach front staff, they rarely had answers to questions and consistently failed to refer me to someone who could help. In case of emergency, you have the choice of ER or triage, but they will not hand over the phone to a provider or even a nurse to answer any emergent questions. The portal is the best they have to offer. This is stressful as pregnancy is often plagued with anxieties that often do not require immediate medical attention, but rather guidance and reassurance from a trusted provider. You see a different midwife/ob each appointment. They will not remember you, even if you happen to see the same provider multiple times. There is a serious lack of charting!! When I failed my gestational diabetes test, it was entirely missed. Once, my midwife was confused when I asked her my results from my high-risk appointment they had sent me to. She acted as if there was no record of it or concern about it. There were more important details missing from my chart from appointment to appointment throughout my pregnancy. This disorganization lead to feeling quite unimportant/uncared for and as not much more than a patient to bill—very impersonal for a very personal matter. I have had the wrong labs ordered (still had to pay for them, then get more drawn). I was given completely false information regarding billing which caused me to go [unknowingly] uninsured for 7 months of pregnancy! A student performed a pelvic exam without verbal consent (it is, however, covered in the consent forms you sign at the beginning). She performed the exam with no words or warning at all, painful aggression (for a painless procedure), and no apology or consolation after. It was the most vulnerable and negative experience that was the cherry on top of my poor quality of care here. This was not even the extent of it. Pregnancy is an incredibly sensitive and vulnerable time, and I personally did not feel handled with care or compassion or helpful resources overall. I want to note that this review is not directed towards anyone specific, and it was not every appointment that left me disappointed. There were some positive midwifery experiences had throughout. Unfortunately, the many negative ones overshadow the positive. This review is for the management of the practice as a whole, not any individual. I am leaving three stars because the labor and delivery experience at St Vincent’s was unmatched. Completely positive delivery. It was my midwife’s first day working for Dr Hyler and she was completely wonderful (unfortunately I don’t remember her name), as well as the rest of St Vincent’s delivery staff. If you are contemplating choosing this practice for the hospital, I have to recommend that you consider a different practice that delivers here. A close friend had a similar experience to mine. I hope that these issues within the practice are soon resolved and they are able to find solutions. I do believe that these are matters that could be easily met with improvement and that the practice has much potential. Just many kinks to be worked out.

Bill C.

1/5

Not Dr. Hyler, per se, but his staff and office. This is probably the worst place we've dealt with in regards to health. My wife went to them in September of 2024 and we received a bill for almost $500 and she tried to call them to which they stated it was our fault. They have the wrong insurance company on file. They have to change it not us. We have tried to call multiple times to rectify this, but they will NOT call us back and at one point their message system was full. That should tell you something. I cannot state highly enough that you should STAY AWAY from this OFFICE at ALL COSTS! What a scam office.

EOD A. C.

1/5

Attempted to schedule an appointment with this office 7 times over a 3-week period by phone calls, website requests, emails, and even stopping in the office several times. When the appointment was finally scheduled, the wrong date was given in the email. The office called on the appointment day that was given in the email to inform the appointment was missed the day prior. Rescheduled appointment only to have it canceled minutes before the scheduled time and also told this practice would not perform any care with no reason given. Attempted to get answers for why Dr. Hyler & Associates LLC showed complete disrespect and disregard for the health and well-being of patients with their actions, they threatened to force a woman in her 3rd trimester to leave. Filed an official grievance against this practice with the insurance company for the disrespect and disregard they displayed. Was informed by insurance that this practice now had 3 official grievances against them, and the office manager would reach out to apologize. The office manager did not reach out; it has been months since they said they would do so.

Summer K.

1/5

Tried to call for an appointment to see how far along I am. Was told over and over again I can’t come in unless I’m 8-10 weeks from my last period. Lady then asked me if I have taken a test, which makes no sense since I told her I FOUND OUT IM PREGNANT. super happy they turned me away and will be sticking with Women’s Care.

Slim_Stina X.

4/5

Really enjoyed my experience with them & this pregnancy. Dr.Hyler is one of the most enjoyable doctors I’ve encountered. Who will spend time with their patients. & easy to talk to. Will call you personally if need be.
The only complaint I have with the office is them not answering their phones. Almost never do they answer or you have to call several times or early morning just to get someone to answer.
Other than that I would highly recommend them.