HCA Florida Ocala Hospital - Ocala, Florida

Angela R.

I had the best experience at this hospital. I was having the worst day possible and I am so thankful to God that I was able to make it through the night. Upon arriving to their ER, they did not allow me the opportunity to sit in the waiting area for 2 seconds before the doctor was their at my side assisting me to the room. The staff was awesome and they made sure that I had everything that I needed and much more. Amanda my nurse on the very night made it very pleasant, family oriented, friendly, professional, relaxing. My nurse tech Joy was great and made my stay peaceful and pleasant. The staff at HCA Florida Ocala Hospital went above and beyond the call of duty to make sure that my stay was pleasant. Plus making sure that I got the property care that I needed for the reason of my admit.

Jerry T.

All the workers were great from check-in to checkout and I would have given five stars if it wasn't for the test that were ordered that never would of happened if I hadn't question them. You would think the test could be completed within eight hours of being ordered. My nurse had to call down to get them to do my CT-A scan at 3 am which they agreed to. Second test was a ultrasound and waited another eight plus hours and had to get the nurse staff involved again. 20 minutes later the tech was in my room. Other then that everything was great. Especially the nurses and nurse assistants that took care of me. They were the Best!!!

Taylor

If i could give this hospital a 0 i would. The nurses and techs were super friendly and helpful but as far as the doctors it’s a joke. My grandmother went in on Tuesday night with acute kidney failure and she was severely dehydrated. They gave her an IV in the waiting room and she had some other issues so they admitted her and put her in the hallway for 5 hours before putting her somewhere else. She finally got a room but it was a waiting game. She’s been in there for 5 days now with chronic diarrhea and has yet got any solutions. We’ve only seen a doctor a couple of times. She got a test done and the doctor never came to talk to her or even put in the results. They do not do anything in a timely manner and I feel like she’s being wrote off when she’s been having a problem for 2 months. They just recommended something she’s already tried and doesn’t work and an over the counter medicine. If you think about coming here, you’re better off going to Advent or west Marion because this place is a joke.

Every nurse and tech we’ve had have been great and it’s not their fault their bosses are terrible.

Kathryn C.

This hospital is amazing!! I was admitted for 3 days with surgery on the 2nd day, and I cannot give enough praise and gratitude for the excellent treatment provided by the staff, especially RN Eliza and Chris in the Admissions Unit, which was my temporary home for the stay. The amount of care, attention and concern for my comfort was outstanding, as if I was family. This was my first admission to this hospital, I won't hesitate to seek treatment there should the occasion ever arise and highly recommend this facility. Even the food was amazing!! Thank you all!!

Kevin H.

I went the ER by ambulance with a broken leg spent all night and the next day there. I was in a ER with no way to contact staff except with the button and left with no water or hospital phone. The nurse would walk by the room and pretend not hear me. It was horrible. The bed was very uncomfortable it was a ER bed and I could not sleep and back was hurting me because of it. I was made to feel that I was not in bad enough shape for attention and I feel the only time I was checked on is when I made a commotion which is not in my nature. I understand a ER is a busy place with people’s lives on the line but that is no excuse for the way a man left in a hospital room in pain with broken leg no way to use the bathroom should have to suffer such horrible treatment. The staff communicated horribly together and no one was on the same page. I could go on but I feel I have said enough. I hate to post something like this but they asked for my review so I at least should let them know. Maybe things will change.

chuck C.

The staff from the time I entered the lobby for my surgery were terrific and made me feel comfortable, answered all my questions and concerns which calmed my nerves. The nurses were supportive of my concerns and added a little humor which relaxed me. I would recommend Ocala Hospital not just for their professional medical experience but also for the total understanding of what a patient was going through. Even at 5am the smiles were nice to see. I had a great experience and Dr. Jones is amazing. Thank you all

George D. R.

great customer service, very polite and friendly. They treat you as if you are the most important person in the hospital. Very knowledgeable and everything is transparent. Explanations are easy to understand and complete. all procedures are clearly explained and all questions are answered. Everyone listens to you. Doctors are down to earth and leave you confident in what they will do. Great follow up. A+++

Cowboy M.

Staff members, Nurses, Nurse Techs, Lab Techs and the Cleaning staff were better than satisfactory. Thought it odd that I never saw a Doctor just a Resident, but I received satisfactory care. Food was good. Only complaint is that the bed was not very comfortable.