Mark S. Russo, M.D., Ph.D. - Naples, Florida

Jim M.

I see Lauren Bledsoe and she is outstanding. However, the office staff and customer service is not good. It is often difficult to talk to a human and when you do they are not responsive. I called six times over two months to have someone order me a test kit which was necessary for my kidney condition. I would leave messages and the calls were not returned. Without much persistence on my part, I would not have obtained the necessary tests for my diagnosis.

Kathy B.

Dr Russo and Lauren are wonderful! HOWEVER, the staff needs some serious discipline. I have left 4 phone calls over 1 1/2 weeks trying to get a change in my prescription and still do not have it. This is so frustrating, if there was another practice to go to I certainly would. Sad that some people don’t take more pride in providing good service

Ralph S.

Blackmails you if you want an appointment within 2 weeks. Charges you additional $900.00 for the year or pay nothing and you get an appointment in 3-5 months. Very unethical and may be fraudulent

S R.

I’ve been a patient going on 3 years. Every interaction has been positive and thorough. Dr. Russo and Lauren have been great at answering my questions; they actually spend time with their patients too. It is obvious from each of my visits that they are very busy and I can understand why. It was challenging getting scheduled as a new patient. I was referred by another specialist and it did take several phone calls before I was actually scheduled for an appointment. To date, I’m still of the opinion that the care at Naples Nephrology was worth the wait!

Kathleen H.

Dr. Russo is one of the most brilliant and caring physicians I have ever known. Hospital staff and other doctors regard him as a genius level diagnostician who is compassionate to all and highly skilled. I now live in CA so can no longer see him. My experience with office staff was always positive. I recommend him without reserve.

Tammy S.

My names Tammy and was referred by my other incredible specialist Dr Cugini because of my Kidneys and finding out I was in Renal Failure.

I will say with the upmost certainty that, Dr Russo has been a phenomenal blessing to me and my family because of first, his caring disposition and thorough knowledge of diseases along with his effort to help in any way that he possibly can.. He’s True to the oath !!

So knowing how blessed I am having Dr Russo’s care , regardless of my countless medical issues and disabilities, really was felt in my heart knowing that I’m in the Best Hands ...
HANDS DOWN!!!!!

It’s so meaningful and incredible being able to say with feeling the sincerity Dr Russo shows towards his patients.

My family and I are wholeheartedly thankful for every single effort he displays towards helping us with whatever types of issues &diseases we battle every day ..

I wish more could learn from his ethics when treating patients!!

Also , and an additional bonus would be his staff from checking in to reviewing with the nurses to checking out has been a wonderful experience!! This office works as a team and are very sweet .. so thank you ladies so much as well .

My review is from my heart, as well as my experience dealing with boatloads of different doctors and offices for almost 30 years since first becoming ill with disabilities.

Dr Russo I wholeheartedly appreciate and can’t thank you enough for everything!!

Gail S.

Treated me for acute kidney disease and I had dialysis. After 6 months I was put on hold because he got my kidneys to wake up and I’m now getting better. He is great along with Dr Stricevic and Ludvig his PA and the rest of his staff. They are all good. US Renal Care on Immokalee Rd is also great under the attention of William and Jillion.

Carol A.

Best caring ,professional nephrology group in all of Florida.
Staff is amazing and always works with you.
I love PA Lauren Bledsoe. She keeps me alive. 10 stars