Crescent Health & Rehabilitation Center - Sarasota, Florida

Cheryl B.

This review is addressing the employees at this facility. My husband is there recovering from some falls. I have experienced meltdowns because he is not improving as quickly as I hoped and the staff has been so very kind and compassionate. They are approachable and do their best to address any concerns. This includes the administrator, the receptionist, the therapists, the director of nursing, the social workers, the Nurses, the CNAs, the activity director, business staff and maintenance staff. Everyone is friendly and they are very kind to the patients and residents.

Dawn A.

The staff is great- of course busy but they make sure they get to everyone! People complain about food, but all in all I find they are doing their best to care for all! My friend who is here full time is very happy except she doesn’t care for the food- they do have lots of options though - thanks to great staff that really cares!!

Jessica R.

I would like to express my heartfelt gratitude to the staff at Crescent Health and Rehabilitation Center. I was completely impressed with their professionalism and customer service during the tough times of Hurricane Helen and Milton. As a nurse myself, I needed to find shelter with my patients during a mandatory evacuation. Crescents hospitality exceeded my expectations. The ambiance there is always inviting and comfortable. Highly recommend for future residents and staff.

Tracey H.

The aides, nursing staff and therapists are wonderful. Their care and attention to their patients is beautiful - they look right at you and speak with such empathy and understanding. We are so appreciative.

Lellany N.

My mom received excellent care at the Crescent Center during a recent rehab visit in August/September. It was a very comfortable and smooth visit. I want to thank them all, especially Javier Orta. I would have been lost without him. His guidance was priceless. I would definitely recommend Crescent to everyone. My family and I are very grateful to all the staff, doctors and nurses. I would like to thank personally Barbara, Christina Powell, Karen, Bob, Rashid, Erica, Ketty, Grace, the admissions person (who’s name escapes right now) and Katherine the receptionist. The entire staff really, they made us feel comfortable right from beginning of this visit. The nurses were always responsive and considerate. Again, we are very pleased with the experience. It’s hard to find a place that gives such good care these days. They did such a wonderful job in all aspects of her time there. Crescent is the best! Thank you!

Ruth W.

I would not leave my dog at Crescent Health and Rehabilitation Center! I recently had a friend who spent almost two weeks at this facility, where I visited her everyday, and observed shocking behavior on behalf of the staff and administration and unacceptable conditions.

When I learned my friend had been transferred to Crescent from Sarasota Memorial Hospital (SMH) in Venice (where she received excellent care following surgery), I tried calling the facility, but their phone was “out of order.” I thought this was surprising, but as it turns out, I could never reach this facility by phone, which was shocking. On subsequent days the phone wasn’t out of order, but no one answered the phone, and I could never leave a message!

When I drove to the facility, there was no one at the front desk, but I noticed the business manager was in her office, and she told me how fo find my friend. There was no sign-in procedure, and I was not asked for my name. This was standard practice during the 10 or 12 times I visited. IF there was a person at the front desk, that person never looked up at me or greeted me. However, there was always a bowl of candy on the counter!

When I arrived at my friend’s room, I was surprised to see her eating potato chips. When I asked her where she got them, she told me she had missed lunch due to the transfer, and had asked if she could have something to eat. A staff member brought her a bag of potato chips!

My friend arrived in a hospital gown, and that was not changed for the first three days she was there, nor was the bedding changed, even though the sheets were stained. When I complained, they got my friend dressed and out of bed for the first time in three days, put her in a chair, changed the sheets, then put her back into bed and called it “physical therapy.”

A large number of service providers, who arrived at my friend’s door, had to ask,”What is wrong with you?” They explained that they were contract providers, did not work for Crescent, and frequently didn’t receive any records about the patient, and just had ti “figure it out.” One
occupational therapist asked my friend if she was finished with her chemotherapy treatments. My friend was not receiving chemotherapy! Many days therapists didn’t show up at all.

My friend was often in pain and receiving morphine every four hours. Frequently, the pain medication was forgotten unless my friend called the nurse. It was not uncommon for the nurse to take his/her time about getting the pain medication delivered. Sometimes my friend didn’t get the medication for 6.5 hours, instead of the prescribed 4 hours!

After just two days at Crescent, I realized my friend was regressing. At SMH, she was able to take short walks, using a walker, but very soon, she started to experience extreme weakness and couldn’t walk at all. I began to worry that she could die at this facility. I tried to get her transferred to a better rehab. facility, but none of the few good rehabs had any beds available.

My friend was begging me to get her out of Crescent, and she wanted to go home, but Crescent didn’t think she was ready to be discharged. Trying to arrange a discharge at Crescent was not easy. I was told I should get my own wheelchair and walker, because it would take them weeks to get these items. I don’t know why, but a few days later they provided a wheelchair and a walker. I arranged for home health care, and after a week at home, my friend is much happier and healthier.

Please, please don’t ever send anyone who needs healthcare to this facility. I cannot think of one kind word to say about this place. Below are pictures of the peeling paint in the hallway. They posted a sign that said to excuse their appearance while they were undergoing renovations, but in the almost two weeks I was visiting, I saw no workers that were fixing the walls or anything else.

Alexander G.

Our mother has been in Crescent Health & Rehabilitation Center for a month now. The entire staff made us feel comfortable from the initial consultation. The nurses were always responsive and considerate. We are very pleased with the experience the past month.
Alex G.

Kiya D.

My grandma got such great care at this facility. It’s hard to find a place that gives such good care these days. They did such a wonderful job in all aspects of her time there, especially during the hurricane, they were constantly working so hard the whole time.