Moorings Park Home Health Agency - Naples, Florida

l W.

Waste of time. Interested in signing a Medicare-reimbursed contract, then collect, collect from them, but don't actually help the customer whatsoever

M S.

This is a poorly run unskilled home health care agency that is unfortunately associated with The Moorings independent, assisted and memory care living facilities. The management is not dedicated to providing top notch caregivers, and in fact is unable to care for seniors with dementia as their staff turnover is constant - which is intolerable for dementia patients who need continuity of care. Also, their HHA’s and/or CNA’s are not well trained for dementia patients. The caregivers do not act as a team and the communication between shifts or preparation of new caregivers is basically non existent. Finally the management is unresponsive to concerns as voiced above and when I determined I would have to switch to a new agency and asked them to cooperate in the changeover, they instead gave me a drop dead date by which they would no longer provide caregivers and then pulled the one caregiver that they promised would stay until needed. The management is unacceptable and obviously not held accountable by anyone. I don’t blame the unskilled caregivers - this is definitely a poor management issue.

S A.

I tried calling and it took all day for someone to answer the phone, when they finally answered, they were rude and hungup, don't even try leaving a voicemail! overall this is a poorly managed and poorly run facility with managers who only care about making a profit and not about the employees or clients they serve. there are many other better options for healthcare in naples

Susan C.

Beautiful chapel

Katie P.

olesya G.

Livia L.

Leig L. A.