SIMEDHealth Women's Health - Gainesville, Florida

Andrea A.

I do not recommend this practice to anyone. While my Dr was excellent, I have had numerous problems. The office never answers the phone. I have called numerous times to try and resolve an issue that I am having to no avail. I have left multiple messages asking for a call back and been ignored. My requests for prescription refills have also been ignored. I will be finding a new doctor. This is unacceptable. Not to mention the issues with insurance and testing that I was reassured would not be an issue.

Wendi S.

Update: The person that is scheduling and doing orders is completely rude and uncaring! The doctor and nurse are great.

Fabulous kind caring staff! I highly recommend

Nickole B.

By far worst patient service I have ever experienced. Was five minutes late, due to no details on where the office is located back of the building on the 2nd floor, was pulling up my insurance card for the woman Leah at the front desk, she was extremely rude, told me by the time I pull up my insurance card I will be 15 mins late and considered a no call no show, where I told her my concerns about not being able to find the office considering there was no instructions for first time patients. She walked away from me and ignored me until I was 15 mins late…. Then… then told me she would reschedule me to April and charge me 100 dollars for no call no show. I waited three months for this appointment. Needless to say I did not reschedule. The most irritating rude experience I have ever had. Also was 830 am and one other patient checked in the whole hour I was held hostage. Complete garbage. A one star is not even close more like negative five.

Sally M.

I was referred by my primary care physician because my previous excellent gynecologist, Dr. Morgan, retired last year. I scheduled March appointment with them and began getting a barrage of texts to pre-register before appointment and to press certain buttons to cancel/ reschedule or confirm. My best friends husband had passed away and it was a difficult time so I pressed reschedule on the 25th for an appointment on the 27th. It texted me back that the office would call me to reschedule. No one ever called me and today I received a $100.00 charge for " no show procedure." I immediately called number on bill and was told to call another number and speak to office manager which I called and received a voice-mail to leave message, which I did. Received call back from someone who I thought was office manager, told whole story again and she said," It wasn't 48 hours." Then she said she would transfer me to manager in the office and guess what....Voicemail recording!! I rarely blast any business but this texting incessantly for appointment and then ignoring text response by patient is RIDICULOUS! Office staff matters.

Sherry C.

Having been a patient of this practice for several years, I am very disappointed that I will not return. I have never been so rudely spoken to over the phone as with my conversation with Leah. I was inquiring about my insurance coverage and she actually hung up on me. I thought that was an accidental disconnect, so called back. Nope. Extremely rude. I am so sorry Dr. Nair, I will not return.

Bliss A.

Used to be a patient at Simed, it was my first ever gynecologist at 19 (which is scary enough) and my very first phone call with the nurse when making my appointment was EXTREMELY rude. When i called back to ask what I could do to alleviate some of my severe period pains, she said no and hung up on me. I should have taken that as a red flag but instead decided to go in for my appointment. The doctor also told me i “might” have a cyst on my uterus but never did any follow up tests or scans to make sure. (come to find out i’m perfectly fine months later) I was placed on the pill and months later when i ran out of refills and tried to make an appointment to get more, they never answered or returned my phone calls so I saw a new doctor. All of the front desk ladies were extremely rude to me.

Sandra R.

I have Dr. Nair as my OBGYN and she has always made me feel welcome and heard. She is very patient with all of my questions (there can be a lot of them too lol), and has been the sweetest Dr. I’ve ever had. She converses with you and actually gets to know you unlike Doctors I’ve had in the past. Her staff also are very friendly and make me feel welcome every time I visit!

Dakota J.

Just called to make an appointment for some on going issues I've been having. The woman that answered the phone was very rude. Never asked me what I was trying to make an appointment for, assumed I wanted an annual, and then got an attitude when I told her my last annual was about 6 months ago. I generally try to be understanding but she was just rude from the jump and I will definitely NOT be going here. I dont know own what their doctors are like, but if thats the demeanor of there receptionists I'm out.