Sandcastle Homecare - DeLand, Florida

Eileen G.

From my Dad's initial contact with Mark,Sandcastle has been nothing but professional and helpful. I never felt that Dad would not get the care he needed. The caregivers were well trained and showed Dad plenty of compassion. I highly recommend Sandcastle and believe the caregivers all have a unique gift for caring for our elderly relatives. My big thanks go out to Alexandria, Camellia, Betsy, Chaudanea, and Jennifer. Each call and personal visit has been a positive experience.

Lynda D.

After wasting approximately 11 months with another agency, I switched to Deland Sand Castle. After a short period of time, Sand Castle has given us the very best fit in assigning Miguel to my husband’s case. Miguel has never tried to short cut our Care Plan. He is always engaging in conversations with my husband, who suffers from a compound brain disease, on a level that my husband can relate to. Miguel has been my saving grace and my husband is content and happy vs always on edge due to not receiving the necessary care he so desperately needs. Thank you to the staff, and the COO, for allowing me to speak up with my concerns regarding the care that I demanded. More importantly, you listened and acted upon my concerns.

Erica C.

Sandcastle employees have been caring for my mother for about a month. Each girl is compassionate, diligent and prompt. I was immediately impressed with Sandcastle, especially Mark. He guided me through the process of hiring and knowing what to expect. Sandcastle is adept at finding employees on short notice. All around, it’s been a great experience. We will continue to hire this service when Mom comes home.

Margaret M.

We have an excellent caregiver for my mom through Sandcastle. Mom looks forward to seeing her each day and our caregiver is on-time and very responsible and caring with my mom who cannot walk on her own and has moderate dementia. The reason for giving a 4-star vs 5-star is that changing schedules has not been smooth with errors a couple times and calling in to the office passes through an Operator at times who will pass messages on to your office which I don’t feel confident actually happens or happens incorrectly.

Susan Z.

Thank you Sandcastle for treating my Aunt as you would a family member. I don't know what I would have done without you. I was finally able to rest once your compassionate caregivers were in place. You have no idea how much you have eased my worry. Best nights sleep I have had since the fall. I cannot sing your praises loudly enough.

Izzy D.

I am very pleased with the care SandCastle provides for my husband who has physical and cognitive decline. In particular, Paul H has been such a helping hand for my husband and me. He goes above and beyond. He accomplishes many tasks around my house without being asked, and those gestures do not go unnoticed. For example: sweeping, putting away dishes, groceries, etc. -- all tasks that I sometimes have trouble doing. Paul is generous, patient, and kind. I especially appreciate that there is such a great male member part of the staff! He is able to connect with my husband and discuss his interests.-- Thebe Detrich

Mark D.

As the former owner of a Private Duty Home Health Agency I was forced to close my agency during the pandemic, due to the chronic shortage of caregivers.

After speaking at length with Alex and the owners of every other PD HHA still operating during this time, I decided to transfer all of my clients to Sandcastle Homecare for their ongoing care.

I believe now when I believed then: As the LARGEST full-service PD HHA in NE FL, Sandcastle was and is uniquely qualified to provide the best possible in home care for seniors in Volusia County.

Now with 6 offices covering most of NE FL they have the staff (>400 Caregivers the last time I checked) and the necessary scale to reliably staff clients with compassionate Caregivers throughout NE FL.

In my view Sandcastle Homecare is simply the best full service (I.e., non nurse registry) PD HHA around.

Sincerely,

Mark Dees
Former owner/operator
Amada Sr. Care of Daytona Beach

Jennifer B.

Sandcastle has made an amazing impact on my family. They have taken care of my grandmother who recently passed away. The team is very supportive. We can’t thank you enough!