Baptist Medical Center Nassau - Fernandina Beach, Florida

Rachel D.

I had the displeasure of getting a mammogram today but to my pleasant surprise, I was smiling the whole time. The ladies in the mammography department have found their calling. All my nerves were gone and I was able to completely relax and it was over before I knew it. I can't say enough what a positive experience it was.

Michael R.

I would avoid this place at all costs unless it's a life or death situation. The doctor was amazing and she was very nice but The nurses are beyond rude and disrespectful. Very specifically nurse valery F. Was the most rude and even told us next time to visit a different hospital. I was ok with it because all I need them to do is their job, however there is a limit to what you can say to a patient. We waited an extraordinarily long time after being diagnosed and told we were being discharged. After an hour I walked outside to ask what was taking so long and I was rudely told there are no discharge orders and I can wait for as long as they want me to. I refuse to be treated this way by any establishment, much less a hospital. I would give 0 stars if I could.

Royall N.

I have three resounding comments about Baptist Medical Nassau, one general and the other two specific. The first relates to the Medical Hospital Center, which I visited just this afternoon for some blood tests. I was in and out in less than ten minutes, the receptionist handing me to the administrator to the blood test technician without pause. And all the people who served me were so pleasant and efficient.

The second comment relates to Lori Tilton, my PA working with Dr. Page and my primary Primary caregiver. She saw me for follow-up on an emergency visit to the hospital last weekend. She added great medical understanding and advice on self-care to my recovery from the accident, leaving me feeling really cared for and with so much greater peace of mind. She is among the two very best medical professionals I have experienced in my 82 years. The other was my younger brother, a Family Practice MD, who took care of me until he passed away.

I would like a to add a very positive shout out to the MD who served me on my emergency at the Hospital, Rich Westenbarger, who spent almost an hour carefully and precisely sewing up my very deep head wound with three layers of stitches, 14 in all. Lori Tilton, when she did follow-up with me 5 days later, said his stitching was "beautiful." He did something artistic with my very messy head.

LaNette M.

Beautiful and clean from inside and out. Great teal & white color theme. Excellent Lab Staff, friendly & efficient, like a chat with an old friend. I felt very at ease and received excellent care. Thank you !!

Roberta S.

I am beyond furious. I had an MRI done on Thursday, February 6, 2025 at 7:30am. Was told I would have the results by Tuesday the 11th at the latest. Had a follow up with my doctor on Monday the 17th of January at MD Anderson. He still hadn’t received the written report from the radiologist. He’s requested the report twice since my visit with him and has gotten NO report. I tried calling radiology on the 21st of February and got no answer. Couldn’t even leave a message. So here it is almost 3 weeks later and I have NO results!!!
Absolutely NO excuse for this!

Susan D.

I have to go there every three weeks for labs. They never make me wait. All of them have been the best at taking my blood and making sure it gets to the doctor it needs to get to.

Bonnie Z.

The phlebotomists here are the best. My veins are hard to find and in the last two weeks I’ve gone twice and both times they’ve been able to draw blood in the first stick, since I’m going through chemo this is very important to me. Everybody is very kind, professional, and friendly

Diana K.

I had a nuclear stress test. The staff that administered the test were so kind and caring. They made a lengthy procedure a lot easier for me. Thank you so much.