Publix Pharmacy at Imperial Lakes Plaza - Mulberry, Florida

Overview of Publix Pharmacy at Imperial Lakes Plaza

Located at 2040 Shepherd Rd, Mulberry, FL 33860, Publix Pharmacy at Imperial Lakes Plaza stands out as a key healthcare and convenience hub for the local community. With a phone number 36445929, patients can easily reach out for assistance or inquiries. The pharmacy is not only a stop for medication but also a medical center and supply store, offering a comprehensive range of services under one roof.

Key Features and Services

• Pharmacy Services: Essential for all your prescription needs.
• Medical Center: Providing additional medical care options.
• Medical Supply Store: Catering to patients requiring ongoing medical equipment.
• Delivery: Offers convenience with medication delivery right to your doorstep.
• In-store Pickup: Ideal for those preferring to collect their prescriptions personally.
• In-store Shopping: Allows for a one-stop shopping experience.
• Same-day Delivery: Ensures no delay in receiving necessary medications.
• Language Assistance: Supports non-English speaking patients.
• Accessibility: Features include wheelchair-accessible entrance, parking, restrooms, seating, and a gender-neutral restroom, ensuring a welcoming environment for all.
• WiFi: Available for patrons' convenience.
• LGBTQ+ Friendly: A safe space for everyone.
• Quick Visit: Efficient service for those in a hurry.
• Payment Options: Accepting checks, credit cards, debit cards, and NFC mobile payments.

Location and Contact Information

For those planning to visit, Publix Pharmacy at Imperial Lakes Plaza is conveniently situated at 2040 Shepherd Rd, Mulberry, FL 33860. The pharmacy can be reached by phone at 36445929 for any questions or to confirm services. The pharmacy's website, publix.com, provides additional information and a way to check store hours or look up specific products before visiting.

Customer Opinions and Average Rating

The pharmacy has garnered 40 reviews on Google My Business, with an average opinion rating of 2.9/5. While some customers have lauded the exceptional service provided by staff members like Jésus and manager Tim, highlighting the personalized and swift resolution of issues, there is room for improvement as some reviews suggest there's room for enhancing overall customer experience. Despite this, the positive feedback underscores the value placed on customer service and accessibility.

Recommendation

For anyone in need of reliable pharmacy services in Mulberry, Publix Pharmacy at Imperial Lakes Plaza offers a promising combination of essential services, accessibility, and a commendable customer service ethos. However, given the varying opinions, it might be beneficial to reach out through their website publix.com to confirm availability of specific services, check for any new offerings, or even schedule a visit to experience their offerings firsthand. Their commitment to inclusivity and convenience makes them a worthy destination for your healthcare needs.

This comprehensive guide aims to equip potential visitors with all the necessary information to make an informed decision about their pharmacy needs, ensuring a smooth and satisfying experience at Publix Pharmacy at Imperial Lakes Plaza.

👍 Reviews of Publix Pharmacy at Imperial Lakes Plaza

Melody G.

5/5

I am so grateful to the staff at this location, particularly Jésus who helped me find a way to have insurance reduce the cost of a medication. Thank you for going above and beyond!

Madison C.

5/5

THE best service out of all of the Publix Pharmacy’s I’ve ever been to. Handled any problem I had in a timely matter and I never have to wait long for my prescriptions. The manager Tim makes each encounter such a memorable and enjoyable experience. Plus to top off his phenomenal customer service, he’s easy on the eyes 😉

Dana H.

5/5

These guys! This has been our Pharmacy for years they know our faimly and are literally involved with caring for us. They have caught med concerns for our son, deal with me when I forget to refill till the last minute, and have made big health concerns easier to deal with.
We recently moved and everytime I get a prescription and I tell them where to fill it, I get a look! I actually drive past 20? pharmacists from downtown to see our people. I trust them and appreciate them!

Generic N.

1/5

I have never encountered such incompetence with Pharmacy staff. Myself and my Workers Comp case worker had to direct each pharmacist on how to properly submit the insurance, yet they still can't get it correct. The worse part is when the pharmacist refuses to accept their error and attempts to direct fault to the patient.
I should mention that they have placed "notes" in the screen to direct them your to properly submit my Rx but they still fall short.

Patricia S.

5/5

I have been going to the publix pharmacy at Shepherd road for a few years. I have never had a problem. The pharmacist and techs are very helpful and take the time to answer any questions? Prescriptions are always in stock and ready when they say.

Anna L.

1/5

Never have our prescriptions on time. Can't call in some until the day of and they don't have it in stock and can take up to three days to get in an antidepressant. Which you should never go without. We have had to because of them. Staff that is not helpful at all. They do not seem to care about you at all.
Went through a mental health crisis and they just made it worse by not listening to my doctor's and waiting the weekend to question him. I was treated horribly through all that.
If we weren't forced to use them, we would have left a long time ago.

Brenda L.

5/5

Pharmacy Manager Tim has helped me immensely with medication information and possible contraindications, as well as assisting me with transferring prescriptions when I moved. I rely on his expertise with all my medications. Top notch!

Hannah T.

1/5

As a pharmacy worker, I am honestly so surprised by the acts of this pharmacy. When someone works in health care you would think that they have concern and sympathy for others but clearly this is not the case here. I told them I've been out of Psychiatric medication for 2 days and need it ASAP, 4 hours later called to check the status and it hasn't even been started and was told "They're behind so I'll have to wait" Clearly no concern for patients well being. All about how their day is going. I know their are other patients, but as i said, i work in pharmacy something should have been in 4 HOURS.