Lake Regional Urgent Care - Mt Dora, Florida

Address: 16890 US-441, Mt Dora, FL 32757, United States.
Phone: 3523854404.
Website: lruchealth.com
Specialties: Urgent care center, Laboratory, Medical clinic, Pain management physician.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 243 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Lake Regional Urgent Care

Lake Regional Urgent Care 16890 US-441, Mt Dora, FL 32757, United States

⏰ Open Hours of Lake Regional Urgent Care

  • Monday: 8:30 am–7 pm
  • Tuesday: 8:30 am–7 pm
  • Wednesday: 8:30 am–7 pm
  • Thursday: 8:30 am–7 pm
  • Friday: 8:30 am–7 pm
  • Saturday: 8:30 am–5 pm
  • Sunday: 8:30 am–5 pm

Lake Regional Urgent Care is a reputable medical facility located at Address: 16890 US-441, Mt Dora, FL 32757, United States. Their phone number is 3523854404 and their website can be found at lruchealth.com. This urgent care center specializes in providing urgent care services, laboratory testing, medical clinic visits, and pain management. They are particularly noted for their wheelchair-accessible facilities, including a parking spot, entrance, and toilet.

According to Google My Business, Lake Regional Urgent Care has received a total of 243 reviews from its patients, with an average rating of 3 out of 5 stars. While the reviews may vary, this average rating indicates a moderate level of satisfaction among their clientele.

The center's facilities are designed to cater to the needs of all patients, including those with mobility issues. This ensures that all individuals can access the medical services they require without facing any barriers.

Considering its location, range of services, and commitment to accessibility, Lake Regional Urgent Care is a viable option for individuals seeking urgent medical attention, laboratory services, or pain management in the Mt Dora area. For more information, including their hours of operation and a complete list of services offered, please visit their website at lruchealth.com. If you require immediate assistance, don't hesitate to call them directly at 3523854404.

👍 Reviews of Lake Regional Urgent Care

Lake Regional Urgent Care - Mt Dora, Florida
Jayda R.
1/5

EDIT TO THE OWNER'S RESPONSE:
The front desk responses aren't about her, yet she claimed multiple times that's she's the only one who works front desk, and claims that she's the only person the insurance company could have possibly talked to? That's so interesting.

Despite me having email proof that live nation contacted the clinic, she still denied that they ever called. She talked over me, yet was concerned about me changing my tone and said I wasn't listening to her. Then refused to speak with me any further. She kept bringing up that my prior visit wasn't worker's comp, even after I told her the insurance company is already reimbursing me for it and that's not my concern (which her and I agreed on my last phone call to the clinic, that they can do). I wanted the NEW appointment to be billed as such. My toes are black from the medicine I was prescribed, and I needed a follow up to understand how long to expect it. But did not want to pay out of pocket for it, because the workers comp insurance company instructed me to return to the same clinic, and bill it as such.

You saying that you can't take a worker's comp appointment at this time, is still you refusing to provide care because it's worker's comp...

ORIGINAL:
Doctor was great, front desk sucks. Funny seeing all the other reviews also highlighting her rudeness. I was refused to be seen for an injury today, because I need it filed under a workers comp claim. Even though my company's insurance already told me that they called the center and gave them the claim information. I had email evidence as well, but they still refused. This was the only center out of the ones I called that had availability. I would have otherwise went somewhere else.

Lake Regional Urgent Care - Mt Dora, Florida
Shellie W.
5/5

I went in for a cold I can't shake and ear infection. Jessica and staff treated me so well. I can't thank you ladies enough for the great treatment. I finally felt heard and understood. I wish I could have you as my primary. Shellie

Lake Regional Urgent Care - Mt Dora, Florida
Michael D. (.
1/5

One star because there is no way to give 0 star. They told my wife thy do not accept our insurance (Cigna) even thoug they are listed in Cigna website as authorized and she needed to pay full price in cash because their credit card machine didn't work. Looks like some scams around.

Lake Regional Urgent Care - Mt Dora, Florida
Megan P.
5/5

I consistently have a great experience anytime I have to go to this urgent care. Tim is truly one of the best in the area when it comes to urgent care and assessing you properly to provide an efficient remedy. The rest of the staff is pleasant as well.

Lake Regional Urgent Care - Mt Dora, Florida
Shannon D.
1/5

Front desk person named Tracy is super rude for one. The doctor was nice though. We went about 3:00 on a Monday and didn’t have to wait too long, but after we left it has been a nightmare. They prescribed something that nobody carries, so after trying for 2 hours to get it filled at multiple places, the last places pharmacist called urgent care and left a voicemail to figure it out. They never called her back. So I called urgent care and she said she would give a note to the doctor. After almost an hour I heard nothing so I called again for her to be super condescending and rude and not helpful at all (at urgent care). Another 30 minutes goes by and I called the pharmacist again who called again and left yet ANOTHER VOICEMAIL. So I tried to call again being that they close at 7, and it was 6:53 and of course nobody answered. Neither myself nor the pharmacist had heard anything after trying to get ahold of the doctor for 2 HOURS! I hope y’all are happy with the amount of frustration and stress you caused to me, and the discomfort you couldn’t help me figure out for my 5 year old. If you don’t care about quality patient care, then this is the place for you. But for myself and my family, we will never come here again.

Lake Regional Urgent Care - Mt Dora, Florida
Stacey M.
5/5

I had a great experience from start to finish. I got there right at 8:30 am. I went in for a sore throat and was quickly taken back within 20-25 minutes. The receptionist was friendly and efficient. I was then seen by Joey the tech who was attentive and caring. Tim the nurse practitioner was through and listened to my concerns. The entire process took 50 minutes. I was happy with the care I received and the entire staff was professional and caring. I would definitely go back to this urgent care.

Lake Regional Urgent Care - Mt Dora, Florida
Kai M.
1/5

The woman at the front dest was rude and very condescending.. nurse was ok kinda rough on me but whatever this place isn’t very clean honestly I’m not coming back here very disappointed 🙁

Lake Regional Urgent Care - Mt Dora, Florida
Rick
5/5

Had a great experience at Lake Regional Urgent Care.

I cut my finger and 7 days later it got infected. On Jul 5th, 2024, at about 1100 AM, I went to Lake Regional Urgent Care and they took great care of me. I was tended to by a nurse practitioner named Ryan.

He was polite, caring, smart and gave the the expert care I needed. He put me on the correct medicine to fight the infection and gave me the correct follow-up instructions for my condition ( I followed up with my doctor and he concurred with Ryan). I am now 100% healed. I was in and out of there in less than 30 minutes! For those reasons, they get my highest review.

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