Memorial Hospital Pembroke - Pembroke Pines, Florida

Michelle G.

I had such an amazing experience with everyone involved throughout my procedure. All the nurses and staff were genuinely concerned and looking out for my well being. I’ve had a few surgeries in the past, and all have gone very well. But my experience at Memorial was by far the most pleasant of them all. So grateful!!

Jerry H.

Super friendly and caring staff every step of the way from check-in to post-surgery. I felt like I was in good hands through-out. They were very determined to confirm my identity for the procedure, and asked certain important questions redundantly to ensure my safety. The facility was clean and the OR was state of the art. Apparently I was unusually sensitive to the anesthesia and I was “loopy” after my surgery, so my memory is sketchy, but my surgeon doctor discussed the positive outcome of my procedure with my friend who was kept in the loop throughout the procedure. He was my second set of ears to insure I understood the verbal post op instructions. They were a little different from the written ones, so that was helpful. I’m at the end of 1 day post-surgery and am doing fine and seem to be right on track in terms of expected condition. I wish I could remember the names of all the staff but Natasha at registration was wonderful and upbeat, and Christina who assisted me post surgery was terrific as well with a great sense of humor. I wish I’d had a chance to discuss the surgery with my surgeon, Dr Lewis (also very upbeat and informative), once I became more lucid, but at least my buddy was able to communicate this for him.

Welcome T. S. F.

My experience at this hospital was extremely disappointing. The lack of communication between staff members made everything chaotic and unorganized. Wait times were unreasonably long, even for urgent matters, and the staff seemed indifferent to patients' concerns.

The level of care was unacceptable—nurses and doctors were rushed, dismissive, and at times outright rude. Instead of feeling cared for, I felt like just another number. It was clear that patient needs were not a priority.

Cleanliness was another issue. The facility did not seem well-maintained, and basic hygiene standards were not consistently followed. For a place dedicated to health and healing, this was unacceptable.

Overall, this hospital failed in providing even the most basic level of care and professionalism. I would not recommend it to anyone in need of reliable medical attention.

Leisa G.

My experience was the best. The lady at registration was so nice and assuring not to worry about the procedure; and I was in good hands. I can truly say every person I came in contact with displayed professionalism. They introduced themselves and explained everything we were about to do. I felt so calm and was shock when woken after the procedure. I will truly state, "I was in the hands of Angels." That's how I felt about my visit and encounter. Thank you all for taking care of me.

W G.

Everyone we encountered from the ER to the hospital stay for 4 days was wonderful. My elderly mother was rushed to the ER after a slip and fall that could have killed her. Nurse Danielle in the ER is a beautiful human being. She was very friendly, kind and caring. She kept us informed of my mother's condition and test results as soon as had the information. It is apparent that she genuinely cares about her patients. Upstairs on the third floor my mother received the best care she has ever had at any hospital. Every from house keeping to the nurse supervisor was friendly, helpful and supportive. Nurses Crystal, Daniela and Caroline treated her like she was their mother. Last but certainly not least Dr. Torrado is what every physician should strive to be. He was friendly, personable and really took the time to explain to us in layman's terms what my mother's condition was, what was being done about it and why. I wish he was her primary doctor. I am very grateful to all of them and thank them from the bottom of my heart.

Kristen G.

The entire staff on surgery day was amazing. A special THANK YOU to nurse Kristina! She was awesome, attentive and really liked her! She made me feel comfortable! Thank you ALL!!!! I had 4 family members there all day and every nurse made it easy for my family to come in and out to take turns to see me before and after surgery. THANK YOU!

Melissa R.

I visited the ER around 6 PM on a Tuesday night and was incredibly impressed with the care I received. Kimberly and Shawn were absolutely amazing! From the moment I was seen, they made me feel comfortable and well cared for. Their professionalism, kindness, and attentiveness really stood out. They took the time to explain everything and made sure all my concerns were addressed. It's clear they truly care about their patients. Thank you, Kimberly and Shawn, for making a stressful situation so much easier. This was one of the best ER experiences I’ve had!

Dr.Jesse N. P.

I spent two days in this Hospital. I came in with chest pains I could not walk. I was physically removed while having dinner by a guard on some other Evil Woman. I actually was removed with still just pains and I could not walk almost at all. I had many tests done, including two MRI. November 4 months ago I had double bypass open heart surgery and less September had a heart attack. All of these tests, was not explained to me at all. I was given four more medications which were not explained to me either. The nursing staff I would rate a four to a low five. The communication there I would rate a one and a half. I am completely in control of my mind I hold two phds and I still have had nothing but problems with this Hospital! No communication no Communications no communication at all. Money, that is all they want to do is suck up your Medicare money! It actually is redundantly greedy. I've had it with Memorial. I was attacked two times over a period of 2 months by the same nurse!